Duty manager Work, Jobs in Bromley By Bow, Gtl (with Salaries)

Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)
Lee Baron —London
- 12 hour shift
- Microsoft Word
- Writing skills
- Organisational skills
Quick apply
Retail Supervisor
Screwfix —London
- £15.23 an hour
- Part-time
- Customer service
- Supervising experience
- Annual leave
- Employee discount
13d
Duty Manager
ADAGIO —London
- £29,893 a month
- Full-time
- Hotel
Quick apply
Assistant Block Manager – East London/Essex
Hillbrook Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Management
- Contracts
- IT
- Work from home
Quick apply
7h
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
13d
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Community Hub Activity Coordinator
Newham Community Renewal Programme Ltd —Manor Park
- £17.15 an hour
- Temporary
- Computer literacy
- Computer skills
- In-person
Quick apply
11d
Sales Assistant at Tesco
The Entertainer at Tesco —Romford
- £11.30 - £12.86 an hour
- Temporary
- Merchandising
Quick apply
5d
Community Manager in East London
Mainyard Studios —East London
- £26,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
5d
Clinic Manager Accelerator Team - London City
Therapie Clinic —London
- £40,000 - £48,000 a year
- Sales
- Customer service
- Supervising experience
- Paid training
- Annual leave
Business Centre Manager
Beaumont Business Centres —London
- £40,000 a year
- Full-time
- Inventory control
- Team management
- Accounting
Quick apply
11d
Senior Business Operations Manager
Unity Technologies Canada Company —London
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7d
Assistant Group Station Manager (SYS 2655)
Greater Anglia Recruitment —Harlow
- £51,000 - £54,000 a year
- Weekend availability
- Customer service
- Continuous improvement
- Recruiting
- Employee discount
2d
Business Development Retail Manager
GROCERY HUT & BAZZAR LTD —London
- £33,000.00 - £57,856.07 a year
- Full-time
- Sales
- Merchandising
- Administrative experience
- Sick pay
Quick apply
Office Manager and Personal Assistant
ST James Facilities —London
- £38,000 - £41,000 a year
- Full-time
- Microsoft Powerpoint
- Annual leave
Quick apply
10d
Duty Manager - Aloft London Excel
Marriott International, Inc —London
- Full-time
- Hotel
- Analysis skills
- POS
2d
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Fast Track Management Programme
Travis Perkins plc —Epsom
- Full-time
- Leadership

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Front Office Supervisor

Five Pizza Hospitality Services UK Ltd.
London

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,200 a month
8 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Life insurance
Childcare

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Mentoring junior staff
Shift management
Complaint handling
Supervising experience
Hotel guest services experience
Conflict management
Mentoring
Front desk
Guest services telephone call handling
Interpersonal troubleshooting
Cash handling
Communication skills
Hotel front office operations
Time management
Hospitality management

Full job description

Job Summary

Five Pizza Hospitality Services UK Ltd. is seeking a professional, organised, and guest-focused Front Office Supervisor to join our hospitality team in London.

As a Front Office Supervisor, you will supervise day-to-day front-office and guest-service activities, support reception colleagues, coordinate shift priorities, and help ensure guests receive a welcoming, efficient, and professional experience.

You will work closely with reception, reservations, guest services, housekeeping, food and beverage, operations, and management teams to coordinate guest requests, resolve service concerns, maintain accurate records, and support smooth daily operations.

This position is suitable for candidates with experience in hotels, hospitality, front desk, reception, guest services, reservations, customer service, or similar environments. Experienced Front Office Agents or Receptionists who are ready to progress into supervision are also encouraged to apply.

What You'll Do

Supervise day-to-day front-office and reception activities.
Support and guide front-office, reception, and guest-service colleagues.
Coordinate shift priorities and help maintain appropriate front-desk coverage.
Welcome guests and provide professional assistance throughout their stay.
Support guest check-in and check-out processes.
Coordinate reservations, amendments, cancellations, and routine booking requests.
Respond to guest enquiries through telephone, email, and in-person channels.
Handle more complex guest requests and service concerns professionally.
Escalate significant operational or guest issues to the appropriate manager.
Coordinate guest requests with housekeeping, maintenance, reservations, food and beverage, and other departments.
Monitor arrivals, departures, special requests, and relevant daily front-office information.
Maintain accurate guest profiles, booking records, notes, and operational information.
Support room allocation and reservation coordination where applicable.
Maintain information within approved property-management, reservation, and customer-service systems.
Assist with routine payment, billing, invoice, and account enquiries within assigned responsibilities.
Support cash-handling and reconciliation procedures where applicable.
Prepare shift reports, handover notes, occupancy information, and operational updates.
Support onboarding, training, coaching, and knowledge sharing for front-office colleagues.
Help ensure established guest-service and front-office procedures are followed.
Monitor guest feedback and identify recurring service concerns.
Support resolution of complaints with professionalism and appropriate follow-up.
Contribute ideas that improve front-office workflows and guest experience.
Support smooth handovers between shifts and departments.

Requirements

Previous experience in front office, hotel reception, hospitality, guest services, reservations, customer service, or a related environment is preferred.
Strong guest-service and interpersonal skills.
Professional written and verbal communication abilities.
Strong organisational and time-management skills.
Ability to coordinate multiple guest requests and changing operational priorities.
Good problem-solving and conflict-resolution abilities.
Strong attention to detail and accurate record-keeping skills.
Comfortable providing practical guidance and support to colleagues.
Ability to remain professional during busy periods and challenging guest interactions.
Comfortable using computers, email, reservation systems, and common business applications.
Familiarity with hotel property-management systems (PMS) or reservation platforms is advantageous but not essential.
General understanding of check-in, check-out, reservations, and guest-service procedures is helpful.
Previous supervisory, senior receptionist, shift-lead, coaching, or mentoring experience is advantageous.
Ability to communicate effectively with guests, colleagues, suppliers, and managers.
Ability to handle guest and payment information responsibly and confidentially.
Flexibility to work hospitality schedules, which may include evenings, weekends, and public holidays depending on operational requirements.
Relevant hospitality education, professional training, or equivalent practical experience will be considered.
Applicants who meet most, but not all, requirements are encouraged to apply.

Why Work With Us

Develop supervisory experience within hospitality and front-office operations.
Build valuable skills in guest relations, team coordination, reservations, and service recovery.
Gain experience supporting busy hospitality operations in London.
Work with modern reservation and property-management platforms.
Strengthen leadership capabilities through coaching and day-to-day team supervision.
Collaborate with reception, reservations, housekeeping, food and beverage, and operations professionals.
Develop experience handling escalated guest requests and service issues.
Contribute ideas that improve guest satisfaction and operational efficiency.
Build transferable experience for progression into Assistant Front Office Manager, Front Office Manager, Guest Services Manager, Duty Manager, or Hotel Operations Manager roles.
Work within a collaborative, professional, and inclusive hospitality environment.

Pay: £2,500.00-£3,200.00 per month

Benefits:

Childcare
Flexitime
Free parking
Health & wellbeing programme
Life insurance

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in bromley by bow, gtl

Front Office Supervisor

Day Concierge - Upper Riverside (Maternity cover - Nov'26-Nov'27)

Retail Supervisor

Duty Manager

Assistant Block Manager – East London/Essex

Front of House & Community Co-Ordinator - Highgate Studios

General Manager - Mon to Fri

Duty Manager

Community Hub Activity Coordinator

Sales Assistant at Tesco

Community Manager in East London

Clinic Manager Accelerator Team - London City

Business Centre Manager

Senior Business Operations Manager

Assistant Group Station Manager (SYS 2655)

Business Development Retail Manager

Office Manager and Personal Assistant

Duty Manager - Aloft London Excel

Meetings & Event Sales Co-ordinator

Fast Track Management Programme

I want to receive the latest job alerts for duty manager in bromley by bow, gtl

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