it support Work, Jobs in bromsgrove, wor (with Salaries)

IT Support Analyst
NFP Corp —Bromsgrove
- Hybrid work
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
2d
IT Infrastructure & Communications Specialist
AFH Financial Group —Bromsgrove
- Full-time
- Azure
- IT
- Employee discount
Service Desk Engineer
NFP Corp —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
13d
IT Technician
Pipe Dream Fittings —Dudley
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- APIs
- Linux
Quick apply
4d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
Junior IT Support Technician
yes computers limited stourbridge —Stourbridge
- From £24,785 a year
- Full-time
- Azure
- Travel
- Scripting
Quick apply
2d
IT Technician
CBW Group Holdings —Redditch
- £45,000 a year
- Full-time
- Azure
- Scripting
- SharePoint
4d
1st Line Service Desk Analyst
SDI —Birmingham
- £16.75 - £17.25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
1d
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Childcare
- Computer Science
- No degree
- Employee assistance programme
Quick apply
20h
Helpdesk Engineer
Serveline IT Ltd —Stourbridge
- From £25,000 a year
- Monday to Friday
- Remote
- Azure
- Customer service
- Windows
18h
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
11d
3rd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
IT Officer
School of Coding —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Google Suite
- Microsoft Access
- Computer Science
- Annual leave
- Employee assistance programme
Quick apply
6h
Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
- £26,500 a year
- Full-time
- Customer service
- Computer networking
- IT
- Sick pay
Quick apply
4h
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
Quick apply
1d
Technology Products Support Officer
McHale Komatsu Ltd —Redditch
- Full-time
- CRM software
- Civil engineering
- Microsoft Excel
- Employee assistance programme
Quick apply
13d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Customer service
- Windows
- University
- Sick pay
16h

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it support jobs near bromsgrove, wor

IT Support Analyst

NFP Corp -
Bromsgrove

Apply Now

Job details

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Windows
Bachelor's degree
ServiceNow

Full job description

IT Support Analyst

Bromsgrove, England, GB

We’re hiring for an IT Support Analyst to support our growing Technology team!

To keep up with our growth in the UK and Ireland, we’re looking for a dedicated IT Support Analyst to serve as the first point of contact for employees seeking technical assistance for technology issues. Provide technical support over the phone, in-person, or other means of communications while maintaining high levels of customer service. This position will support the end users in all offices.

We’re looking for someone with:

Outstanding customer service skills with the ability to speak about complex issues in a down-to-earth manner.
Good knowledge of current Windows Operating System.
Good knowledge of Microsoft 365 office suite.
Experience with PC hardware build and troubleshooting.
Familiarity with Apple & Android mobile devices.
Own transport as this role supports multiple sites.
Experience of ServiceDesk (preferable).
Experience in OpenGI or Applied Epic applications would be preferable.
BA or BS degree preferred or equivalent experience.
3+ years of experience working for a corporate level service desk.

Using these skills, you’ll be:

Setting up and testing PCs for new and existing users to ensure smooth onboarding and ongoing performance.
Responding to hardware and software issues, diagnosing problems, and delivering effective solutions.
Supporting and contributing to corporate initiatives as directed by your manager, including testing and documentation.
Assisting with the management and maintenance of mobile devices across the organisation.
Providing day-to-day IT support to team members and collaborating to resolve technical challenges.
Supporting a wide range of technology products and services, including troubleshooting, user guidance, and policy communication.
Identifying the most efficient and effective ways to resolve technical issues for users.
Logging, updating, and closing support tickets in ServiceNow, ensuring accurate documentation and timely resolution.
Handling work orders of varying complexity, escalating high-priority or complex issues when required.
Delivering onsite IT support for the Midland offices.
Managing and maintaining IT equipment within the Midland offices to ensure reliability and availability.

Who is NFP?
With over 1,000 people in the UK and Ireland and over 8,000 employees worldwide, NFP is part of the Aon group and specialise in helping businesses in four core areas:

Insurance (helping them manage key risks)
Health and safety (supporting them to create a safer workplace for their employees)
Employee benefits (helping them reward their people more effectively)
HR, people and talent (supporting employers and their people to thrive through changes and challenges)

What you’ll love about working here

working in a dynamic, fast-paced organisation in an exciting industry
the opportunity to do globally impactful work from day one
learning from industry and business line specialists with decades of experience
a huge variety of projects to work on and challenges to solve
our People First culture, which illustrates our commitment to your wellbeing and development, not just as an employee but as a human being
a rich suite of employee benefits and out-of-work perk

The great benefits we offer:

Finances
It’s important to know you’re paid fairly for the hard work you put in, which is why we complete regular reviews to keep your salary in line as you progress. Plus, we offer initiatives to support and give you financial peace of mind.

Matched employer pension contributions
Life Assurance and Group Income Protection
Lifestyle discounts for well-known brands

Work-life balance
We appreciate the importance of your life outside of work and the benefits of an effective work-life balance. That’s why our policies and culture respect your ability to be flexible, helping you be your best self both in and out of the office.

Opportunity for hybrid working
Generous annual leave allowance

Health and wellbeing
We firmly believe in supporting the whole person, not just the employee. At NFP, you have access to a number of initiatives and resources designed to support your physical and mental health and wellbeing.

Comprehensive Private healthcare
Healthcare cash plan
Additional days off throughout the year to focus on your wellbeing

Charity and community work
At NFP, your sense of purpose will stretch far beyond your job role. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference.

Numerous charity fundraising challenges and events throughout the year
Opportunities to volunteer and give back to the community
Award-winning apprenticeship program, helping local schoolchildren take their first steps into the world of work

Social
It’s not all hard work; we also love to let our hair down. By providing plenty of opportunities to socialise with your colleagues throughout the year, we help ensure our people get on personally as well as professionally.

Two large employee events every year for summer and Christmas
Enjoy out-of-work events and socials to get to know your team better
Good office locations with plenty of opportunity to socialise outside of work

Inclusion and belonging
We’re proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer award. Through our dedicated Inclusion and Belonging committee, we hold educational events that foster a culture of curiosity, not judgement.

A dedicated Inclusion and Belonging Committee, supported by our Global Advisory Board
Inclusive policies and procedures to ensure all of our people are treated fairly
Access to Business Resource Groups that can support with multiple of key challenges

NFP and You… Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Apply Now

Refine Your Search

it support jobs in bromsgrove, wor

IT Support Analyst

ICT Support Analyst - Birmingham

IT Infrastructure & Communications Specialist

Service Desk Engineer

IT Technician

Onsite IT Support Analyst - 1st/2nd line

Junior IT Support Technician

IT Technician

1st Line Service Desk Analyst

Service Desk Analyst / IT Support Help Desk Technician

IT Support Analyst

Helpdesk Engineer

IT Support Engineer

3rd Line Engineer - Support

IT Officer

Schools IT Technician

Helpdesk Team Manager

Technology Products Support Officer

IT Support Specialist

Desktop and Server Support Specialist (Endpoint Management) - IT Services - 99981 - Grade 6

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