Hotel receptionist Work, Jobs in Bromsgrove (with Salaries)

Hotel & Wedding Receptionist
Grafton Manor Hotel —Bromsgrove
- £26,500 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
1d
Guest Service Assistant
Holiday Inn Birmingham City Centre —Birmingham
- Part-time
- Hospitality
- Hotel
- IT
- Annual leave
- Employee assistance programme
Quick apply
1d
Guest Service Assistant
Holiday Inn Birmingham M6 J7 —Birmingham
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
1d
Receptionist
Portico Corporate Reception Management —Birmingham
- £31,080 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
Guest Services Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.17 an hour
- Part-time
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Guest Services Assistant - Zero Hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.17 an hour
- Weekend availability
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Front Office Night Host/ess
Hyatt Regency Birmingham —Birmingham
- £24,784.50 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Front of House Concierge
BLOCK Group Ltd —Birmingham
- £26,728 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
4d
Guest Service Host
Portico Corporate Reception Management —Birmingham
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Quick apply
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist
Forest of Arden Hotel & Country Club —Birmingham
- £13 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Reception Host
Farncombe Estate —Broadway
- £13.85 an hour
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
17h
Host Team Member - Reception- Casual hours
Village Hotels - Solihull - Reception / Nights —Shirley
- £8.00 - £12.71 an hour
- Hotel
- Employee assistance programme
- Gym membership
Quick apply
3d
Guest Service Manager (F&B – Flexible Contract)
Aloft Birmingham & Eastside Rooms Conference Centre —Birmingham
- Up to £14.37 an hour
- Part-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Receptionist - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.19 an hour
- Part-time
- Customer service
- Hotel
- Hotel experience
- Free parking
- Employee discount
Quick apply
11d
Guest Service – Food & Beverage
Arena Racing Company —Wolverhampton
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Front Receptionist Padel club - Padel
Padel —Dudley
- £11 - £13 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Free parking
Quick apply
Receptionist - 40 hours per week
Genting —Birmingham
- £26,622 a year
- Weekend availability
- Bar
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
10d
Front Office Manager
Welcombe Hotel —Stratford-upon-Avon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Reception Manager
Hotel Du Vin —Stratford-upon-Avon
- £34,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply

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Hotel & Wedding Receptionist

Grafton Manor Hotel -
Bromsgrove

Quick apply

Job details

Full-time
£26,500 a year
1 day ago

Benefits

Company pension

Qualifications

Hospitality
Customer service
Microsoft Office
Front desk
Computer skills
Communication skills
Hotel experience
Time management

Full job description

Job Summary

The Hotel & Wedding Receptionist is the first point of contact for guests and plays a vital role in creating a welcoming and professional atmosphere. The role involves providing exceptional customer service, managing guest check-ins and check-outs, handling reservations, responding to enquiries, and ensuring guests have an enjoyable and comfortable stay.

Key Responsibilities

· Always deliver an exceptional guest experience via in person, telephone or email.

· Own the administrative duties including reporting and updating booking systems.

· Play an active team role in succeeding the monthly target of new wedding deposits each month.

· Increase wedding showround bookings through effective communication.

· Complete guest check-in and check-out procedures accurately and efficiently.

· Manage room reservations, cancellations, and amendments using the hotel's property management system.

· Answer telephone calls, emails, and guest enquiries promptly and courteously.

· Process payments, issue invoices, and balance card transactions.

· Respond to guest requests and resolve complaints or concerns professionally, escalating issues where necessary.

· Maintain accurate guest records and ensure confidentiality of personal information.

· Work closely with the General Manager to align all team efforts to improve the daily hotel guest experience.

Skills and Experience

Essential

Previous experience as a receptionist.
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Good organisational and time management abilities.
Ability to remain calm and professional under pressure.
Competent computer skills, including Microsoft Office and reservation systems.
Numerate with the ability to process payment transactions accurately.

Desirable

Previous experience as a hotel receptionist or hospitality administrator
Knowledge of hotel property management systems (e.g. Rezcontrol or similar).

Personal Attributes

Friendly, approachable, and professional.
Well-presented with a positive attitude.
Reliable and punctual.
Strong attention to detail.
Problem-solving mindset.
Able to work independently and as part of a team.
Committed to delivering outstanding guest experiences.

Job Type: Full-time

Pay: £26,500.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

hotel receptionist jobs in bromsgrove

Hotel & Wedding Receptionist

Guest Service Assistant

Guest Service Assistant

Receptionist

Guest Services Assistant - Zero Hours

Guest Services Assistant - Zero Hours

Front Office Night Host/ess

Front of House Concierge

Guest Service Host

Front Office Team Leader

Receptionist

Reception Host

Host Team Member - Reception- Casual hours

Guest Service Manager (F&B – Flexible Contract)

Receptionist - Zero Hours

Guest Service – Food & Beverage

Front Receptionist Padel club - Padel

Receptionist - 40 hours per week

Front Office Manager

Reception Manager

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