Facilities team Work, Jobs in Brough, Ery (with Salaries)

Customer Service Representative
Humber Bridge Board —Hessle
- From £25,583 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Employee discount
Quick apply
11d
Field Operations Sampler
Alfred H Knight Group —Immingham
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
Quick apply
Office & People Team Administrator
John Good Group —Hessle
- £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Block Management Administrator
RPMS Block & Facilities Management Limited —Beverley
- £25,000 - £35,000 a year
- Full-time
- Databases
- Accounting
- Budgeting
- Profit sharing
- Sick pay
Quick apply
4d
Coach and Assessor in Agriculture and Countryside
Bishop Burton College —Bishop Burton
- £36,071 a year
- Full-time
- Training & development
- Communication skills
- Free parking
- Annual leave
Quick apply
Warehouse Associate
Amazon Warehouse —Kingston upon Hull
- £14.30 an hour
- Overtime
- Flexitime
- Flexible schedule
9d
Health & Safety Officer
Career Matic —Market Weighton
- £35,000 - £45,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Quick apply
Estates Assistant
John Leggott College —Scunthorpe
- £25,159 a year
- Full-time
- Organisational skills
- In-person
- Time management
- Free parking
Quick apply
4d
Facilities Maintenance Vacancies
Amey Ltd —Brough
- Employee discount
Quick apply
Production Operative
Vuba Surfaces —Kingston upon Hull
- £32,000 a year
- Full-time
- Assembly
- Quality control
- Manufacturing
7d
Supervisor
Green Energy Fuel —North Ferriby
- £41,000 a year
- Overtime
- Supervising experience
- Team management
- In-person
Quick apply
Commercial Assistant/Graduate
BHJ UK Ltd —Beverley
- £26,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Free parking
- Profit sharing
Quick apply
10d
Facilities Manager -Soft Services
OCS Group —Kingston upon Hull
- No weekends
- Customer service
- Team management
- Communication skills
Quick apply
6d
Careers Advisor
Bishop Burton College —Bishop Burton
- £22,477.79 a year
- Part-time
- Free parking
- Annual leave
Quick apply
Plant Operator
Slicker Recycling —Kingston upon Hull
- £13.05 an hour
- Full-time
- Hybrid work
- Computer literacy
- Forklift
- Computer skills
- Employee discount
Quick apply
12d
Client Services Administrator
Informed Financial Planning —Hessle
- £24,507 - £28,875 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Free parking
Quick apply
12d
Leasehold Property Administrator
RPMS Block & Facilities Management Limited —Beverley
- £25,420 - £35,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Profit sharing
- Sick pay
Quick apply
3d
Domestic Supervisor
OCS Group —Cottingham
- £18.97 an hour
- Monday to Friday
- Supervising experience
- Training & development
- Leadership
Quick apply
7d
Area Site Technician - East Ridings & North Yorkshire
City Facilities Management (UK) —Kingston upon Hull
- £41,324 a year
- Full-time
- Bakery
- Employee discount
Experience Team Member
William's Den —North Cave
- Part-time
- First Aid Certification
- POS
- Cash handling

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Customer Service Representative

Humber Bridge Board -
Hessle

Quick apply

Job details

Full-time | Fixed term contract
From £25,583 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
GCSE
Complaint handling
Computer skills
Customer interaction
Communication skills

Full job description

Are you passionate about helping others and delivering high quality customer service?

We are looking for a forward-thinking and motivated individual with experience in customer contact centers to join our team as a Customer Services Advisor. Our Customer Services team work in a fast paced office environment, handling telephone and online queries from customers in relation to our tolling system.

Key Responsibilities:

The Customer Services Advisor will provide high quality support to customers using the Bridge and its tolling system. The role involves handling customer enquiries by phone, live chat and online contact forms, resolving account queries, processing appeals against Unpaid Toll Notifications and supporting customers to understand payment options, account processes and outstanding toll debt.

The postholder will play an important role in ensuring all end to end tolling processes are performed, from the photographic capture of a vehicle crossing the Bridge, through to the resolution of customer enquiries, unpaid toll notifications, and, where necessary, progression through the debt recovery process, while supporting the effective operation of the tolling system and delivering a high standard of Customer Service.

The Customer Service Advisor is a full time position working 37 hours per week across 4 compressed days. The working pattern is based on a 4 week rotating shift pattern which includes 1 Saturday and Sunday per month. The working hours are outlined below:

Monday - Friday are 8am to 6pm,
Saturday 8:30am to 13:15pm
Sunday 8:45am to 13:15pm.

This is a fixed term contract to 31st March 2027 and will be based in our offices on Ferriby Road in Hessle, HU13 0HX.

Key Skills & Attributes:

Excellent communication skills both written and verbal
Problem solving to resolve customer complaints
Experience in complaint handling and customer service based roles
Strong IT Skills and professional telephone manner
Demonstrated experience working within a team and on own initiative

For more information on this fantastic opportunity please for the job description/person specification.

About us

The Humber Bridge is a Grade 1 listed engineering icon, joining communities on the north and south banks of the river Humber and acting as a beloved landmark that reminds people they've arrived home. It enables millions of vehicle crossings every year, as well as community and charitable events in its wider estate. Supporting and maintaining the bridge takes a wide variety of skills and experience across many different roles. Working at the bridge is as ever-changing as the spectacular views from and around it. We are the proud custodians of the Humber Bridge - why not join us?

People are at the centre of the Humber Bridge, which is why our values and behaviours are embedded into everything we do. Health and safety is paramount - we strive to create a safe environment for all. Unique, and More than a bridge - we are an icon of the region and a symbol of connectivity, and community. The best at what we do - continually improving to meet the needs of our users and stakeholders. Everyone matters - we are committed to fostering a supportive and inclusive workplace. Resourceful and innovative - if this is you and you are ready to contribute to our success, we would love to hear from you.

Our Benefits:

Starting salary of £25,583
Local Government Pension Scheme (LGPS)
Life Assurance (as a member of the pension scheme)
25 days holiday plus bank holidays
Toll concession when commuting to/from work from the South Bank
Discount on East Riding & North Lincolnshire leisure and fitness facilities
Cycle to Work Scheme
Free on-site parking

How to apply

To apply for the exciting opportunity to join our team please email a copy of your CV to [email protected].

Closing date: 12pm, Thursday 27th August.

Pay: From £25,583.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

facilities team jobs in brough, ery

Customer Service Representative

Field Operations Sampler

Office & People Team Administrator

Block Management Administrator

Coach and Assessor in Agriculture and Countryside

Warehouse Associate

Health & Safety Officer

Estates Assistant

Facilities Maintenance Vacancies

Production Operative

Supervisor

Commercial Assistant/Graduate

Facilities Manager -Soft Services

Careers Advisor

Plant Operator

Client Services Administrator

Leasehold Property Administrator

Domestic Supervisor

Area Site Technician - East Ridings & North Yorkshire

Experience Team Member

I want to receive the latest job alerts for facilities team in brough, ery

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