Customer care specialist Work, Jobs in Broughton, Nth (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
3d
Administrator
Outcomes First Group —Lillingstone Dayrell
- Up to £26,000 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- IT
- Employee discount
14d
Receptionist/Administrator front of house
Service MOT Repairs Limited —Northampton
- £23,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11h
Accounts Assistant
Adara Group Ltd —Northampton
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
2d
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Administrator
Arnold Clark —Milton Keynes
- £27,000 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Teacher - Carpentry
Northampton College —Northampton
- £15,140 - £17,664 a year
- Part-time
- Education
- Free parking
- Annual leave
7d
Outdoor & Large Scale (Commercial Events Manager)
Anglian Water Services Ltd —Oakham
- From £47,000 a year
- Full-time
- Annual leave
Housing Litigation Paralegal
Sage Homes —Northampton
- Microsoft Word
- Microsoft Excel
Moving & Handling Specialist Assessor / Trainer
West Northamptonshire Council —Northampton
- £34,203 - £37,067 a year
- Full-time
- Organisational skills
- Communication skills
6h
Junior Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Licensing Enforcement Team Leader
North Northamptonshire Council —Kettering
- £42,839 - £46,142 a year
- Computer literacy
- English
- Communication skills
- Employee assistance programme
9d
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
5h
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Customer Care Champion - Dispatcher
Otis —Leicester
- Full-time
- Remote
- Communication skills
Pharmacist
Boots —Huntingdon
- Part-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
BE Eng'g / Specialist
Ball Corporation —Kettering
- £40,500 - £67,500 a year
- English
- Microsoft Office
- Communication skills
Quick apply
Relief Pharmacist
Boots —Huntingdon
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for customer care specialist in broughton, nth

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Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

14 days ago

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer care specialist jobs in broughton, nth

Customer Service Team Leader

Customer Service Assistant

Administrator

Receptionist/Administrator front of house

Accounts Assistant

Housing Solutions Officer

Administrator

Teacher - Carpentry

Outdoor & Large Scale (Commercial Events Manager)

Housing Litigation Paralegal

Moving & Handling Specialist Assessor / Trainer

Junior Internal Recruiter

Licensing Enforcement Team Leader

Service Manager - Milton Keynes

Complaint Handler

Metering Specialist

Customer Care Champion - Dispatcher

Pharmacist

BE Eng'g / Specialist

Relief Pharmacist

I want to receive the latest job alerts for customer care specialist in broughton, nth

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