Administrative consultant Work, Jobs in Brownhills, Wmd (with Salaries)

Cruise Reservations Consultant
Ainsley Reid International —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Sales
- Computer skills
- In-person
Quick apply
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Medical secretary
Priory Group —Walsall
- £15,779 a year
- Part-time
- Management
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Associate Consultant, Insolvency Support Team
Teneo —Birmingham
- Hybrid work
- Microsoft Office
- Data entry
- Communication skills
11d
Medical and Clinical Administrator
Midlands Partnership University NHS Foundation Trust —Stafford
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Free parking
- Annual leave
6d
Administration Team Leader (Radiology)
Nuffield Health —Derby
- Up to £30,750 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee discount
5d
Radiology Department Assistant
Nuffield Health —Derby
- £25,799 a year
- Full-time
- IT
- Communication skills
- Employee discount
- Gym membership
5d
Foreign Exchange Consultant - Rugeley
Hays Travel —Rugeley
- Part-time
- Annual leave
- Employee discount
2d
Foreign Exchange Consultant - Wolverhampton
Hays Travel —Wolverhampton
- Full-time
- Annual leave
- Employee discount
2d
U18s Athletic Development Coach
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Anatomy knowledge
- Microsoft Excel
- English
- Annual leave
9d
Foreign Exchange Consultant - Stone (Regent Travel)
Hays Travel —Stone
- Full-time
- Annual leave
- Employee discount
12d
Operations & Accounts Assistant
AJS Consulting (BEAS) Ltd —Burton-On-Trent
- From £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
13d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
10h
HR Consultant (Contact Centre)
Select Engineering —Coventry
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Information Manager
AECOM —Birmingham
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Access
- Engineering
Consultant Dermatologist / Plastic Surgeon
The MOLE Clinic Ltd —Birmingham
- Up to £2,500 a day
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Flexitime
- Flexible schedule
Quick apply
Conveyancing Consultant
NPS Law —Solihull
- £40,000 - £60,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Flexitime
- Work from home
Quick apply
11d
Call Centre Sales Consultant - Whittington
Hays Travel —Whittington
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
12d
Outpatients Supervisor
University Hospitals of North Midlands NHS Trust —Stafford
- £25,760 - £27,476 a year
- Part-time
- Leadership
- Communication skills
- Annual leave
9d
Medical Secretary - Oral Surgery
Sandwell and West Birmingham NHS Trust —Birmingham
- £25,760 - £31,157 a year
- Part-time
- IT
- Typing
- Communication skills
6d

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Cruise Reservations Consultant

Ainsley Reid International
Birmingham

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Sales
GCSE
Computer skills
Amadeus
Communication skills
Hotel experience
Time management

Full job description

Role Purpose

The Cruise Reservations Consultant is responsible for providing expert sales and service

support for cruise products to both travel agents and direct customers. The role includes

handling new cruise reservations and Manage My Booking enquiries, ensuring a high

standard of customer service, accurate booking management, and maximisation of sales

opportunities while meeting individual performance targets.

Key Responsibilities

Call Handling & Customer Service

Answer inbound calls from travel agents and direct customers promptly, ensuring service level targets are consistently met.
Handle all enquiries efficiently, professionally, and in line with company servicestandards.
Deliver a high-quality customer experience on every interaction.

Cruise Sales & Product Expertise

Provide general and detailed advice on a wide range of cruise lines, itineraries, ships, cabin categories, and onboard experiences.
Demonstrate strong worldwide and European cruise destination knowledge.
Accurately create and process cruise bookings, ensuring attention to detail and compliance with supplier policies.
Promote and prioritise the sale of preferred cruise lines in line with company strategy.
Meet or exceed individual sales, revenue, and commission targets.
Promote monthly offers, incentives, and campaigns to customers.

Manage My Booking & After-Sales Support

Handle Manage My Booking calls and post-sales enquiries, including:

o Amendments to cruise bookings (date changes, cabin changes, upgrades)

o Adding or modifying flights, hotels, transfers, tours, and excursions

o Handling special requests and cruise add-ons

o Re-pricing bookings where applicable

Make booking amendments accurately within cruise reservation systems and GDS (Amadeus / Galileo).
Resolve booking issues efficiently while maintaining customer satisfaction and retention.

Ancillary Sales & Revenue Optimisation

Maximise sales opportunities on every call by offering relevant ancillary products, including:
Pre- and post-cruise accommodation
Flights and flight upgrades
Transfers and car hire
Shore excursions and tours
Parking, insurance, and onboard upgrades

GDS, Systems & Administration

Use GDS systems (Amadeus / Galileo) and cruise booking platforms accurately and efficiently.
Check and action GDS queues (Q’s) on a daily basis.
Organise and cost cruise and travel itineraries to meet customer requirements.
Complete general administrative tasks related to reservations and customer servicing.
Maintain accurate records in line with company and supplier requirements.

Teamwork & Development

Work collaboratively as part of the Cruise and Call Centre team.
Attend weekly staff meetings and general company meetings as required.
Maintain up-to-date knowledge of cruise products and destinations by attending: Training sessions, Ship visits, Cruise-related events and lunches, or Web-based training, both during and outside of working hours when required

Personal Requirements & Skills

Excellent communication skills (verbal and written).
Strong customer service focus with a professional and confident manner.
Proven organisational and time-management skills.
Excellent worldwide destination and cruise product knowledge.
Strong computer skills, including experience with GDS (Amadeus / Galileo).
Effective problem-solving and decision-making abilities.
Ability to work under pressure in a fast-paced call-centre environment.
Team-oriented with the ability to work independently when requi

Pay: £26,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

administrative consultant jobs in brownhills, wmd

Cruise Reservations Consultant

Operations & Compliance Coordinator

Medical secretary

Associate Consultant, Insolvency Support Team

Medical and Clinical Administrator

Administration Team Leader (Radiology)

Radiology Department Assistant

Foreign Exchange Consultant - Rugeley

Foreign Exchange Consultant - Wolverhampton

U18s Athletic Development Coach

Foreign Exchange Consultant - Stone (Regent Travel)

Operations & Accounts Assistant

Clinic Receptionist

HR Consultant (Contact Centre)

Information Manager

Consultant Dermatologist / Plastic Surgeon

Conveyancing Consultant

Call Centre Sales Consultant - Whittington

Outpatients Supervisor

Medical Secretary - Oral Surgery

I want to receive the latest job alerts for administrative consultant in brownhills, wmd

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