Customer success manager Work, Jobs in Brownhills, Wmd (with Salaries)

Client Services Manager
Furdeco —Bloxwich
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
3d
Customer Success Manager
WorkWave —Brierley Hill
- £50,000 - £52,500 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
5d
Customer Success Manager (EMEA)
Redzone —Birmingham
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Engineering
- Programmable logic controllers
- Presentation skills
Quick apply
9d
Store Manager
Aldi —Burntwood
- £52,910 - £69,000 a year
- Annual leave
Customer Relationship Manager
Monetise Media Ltd —Melbourne
- From £26,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Customer Success Manager
Omegro —Coleshill
- Full-time
- Software troubleshooting
- Customer service
- Salesforce
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Customer Success Manager, Birmingham
Dalux —Birmingham
Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Business Growth Associate Director
RENUVO LTD —Tamworth
- £45,000 - £85,000 a year
- Full-time
- CRM software
- Sales
- Public speaking
Quick apply
2d
Partnership Manager
Converge Technology Solutions —Stafford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Lichfield
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Store Manager
Central Coop —Lichfield
- £42,137 a year
- Paid training
- Annual leave
7d
Business Development Manager X2 - UK North and South
Liquid Fleet —Wellington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Employee discount
Quick apply
6d
Customer Service Advisor
ASSA ABLOY —Willenhall
- Sales
- Customer service
- Administrative experience
Vendor Engagement Deputy Team Leader
Softcat —Birmingham
- Hybrid work
- School
- Flexible schedule
6d
Customer Success Manager - Supply Chain/Forecasting/Purchasing
Syncron —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
National Field Manager
Powerforce —Birmingham
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount

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customer success manager jobs near brownhills, wmd

Client Services Manager

Furdeco
Bloxwich

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Presentation skills
Organisational skills
Account management
Communication skills
Time management

Full job description

Client Services Manager

Job Summary

We are looking for an experienced and motivated Client Services Manager to lead our Client Services Team and ensure we continue to deliver exceptional service to our clients every day.

This is an exciting opportunity for a customer-focused professional who thrives on building strong client relationships, leading high-performing teams, and driving service excellence. You will play a key role in managing client accounts, supporting team development, improving operational performance, and identifying opportunities for growth.

Key Responsibilities

Lead, motivate, and develop the Client Services Team to deliver outstanding customer service.
Act as the primary escalation point for client queries and service-related issues.
Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of satisfaction.
Ensure all client enquiries are managed effectively and resolved within agreed service level agreements (SLAs).
Monitor team performance against KPIs and implement continuous improvement initiatives.
Work closely with internal departments to ensure a seamless client experience from order creation through to completion.
Prepare and present performance reports and account reviews to clients and senior stakeholders.
Oversee the day-to-day management of client accounts, ensuring outstanding orders, held deliveries, service queries, and operational issues are resolved efficiently and within agreed service levels.
Ensure compliance with company policies, procedures, and service standards.

About You

To be successful in this role, you will have previous experience in a Client Services, Customer Service, Account Management, or Customer Success leadership position.

You will also demonstrate:

Proven experience managing and developing customer-facing teams.
Excellent communication and relationship-building skills.
Strong problem-solving and decision-making abilities.
Confidence managing challenging situations and client escalations.
Experience presenting to senior stakeholders and key decision-makers.
Commercial awareness and the ability to identify growth opportunities within existing accounts.
Strong organisational and time management skills.
Proficiency in Microsoft Excel and Word.
The ability to work both independently and collaboratively.
A proactive, customer-first approach with a passion for delivering exceptional service.

Working Hours

Monday to Friday 8.30am-6pm

Pay: £30,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in brownhills, wmd

Client Services Manager

Customer Success Manager

Customer Success Manager (EMEA)

Store Manager

Customer Relationship Manager

Customer Success Manager

Manager of Dedicated Implementations - EMEA

Customer Success Manager, Birmingham

Customer Service Advisor

Business Growth Associate Director

Partnership Manager

Customer Experience Manager (CXM)

Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped

Customer Support Manager

Store Manager

Business Development Manager X2 - UK North and South

Customer Service Advisor

Vendor Engagement Deputy Team Leader

Customer Success Manager - Supply Chain/Forecasting/Purchasing

National Field Manager

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