Service leader Work, Jobs in Broxburn, Wln (with Salaries)

L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
5d
Tesco Colleague - Broxburn Express
Tesco UK —Broxburn
- £13.28 - £14.55 an hour
- Full-time
1d
Team Leader
KFC —Livingston
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Train Presentation Team Leader
ScotRail —Edinburgh
- £40,005 - £44,379 a year
- Full-time
- Microsoft Word
- Computer literacy
- Supervising experience
- Employee discount
- Life insurance
4d
Airport Service Agent – Trolleys
Edinburgh Airport —Edinburgh
- Full-time
- Customer service
- Time management
- Free parking
- Employee assistance programme
9d
Workplace Coordinator
Sodexo —Livingston
- £16 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
13d
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Quality and Learning Enhancement Manager
Fife College —Rosyth
- £58,684 - £60,679 a year
- Teaching
Team Leader
Society Bar and Kitchen —Edinburgh
- £20 - £22 an hour
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
5d
Retail Supervisor
Toolstation —Livingston
- £13.76 an hour
- Full-time
- Employee discount
Advanced Support Worker
Community Integrated Care —Broxburn
- £15.18 an hour
- Part-time
- Annual leave
- Flexible schedule
Quick apply
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
Team Leader
St Joseph's Services —Rosewell
- £31,004 - £34,313 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
10d
Sales - Sales Advisor - UK
New Look —Livingston
- Part-time
Lounge Services Team Member Host - PART TIME - Edinburgh Airport
Swissport International AG —Edinburgh
- £13.75 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
13d
Customer Service Executive
Nichols PLC —Stirling
- Hybrid work
- Sales
- Customer service
- Agile
- Employee discount
10d
Food Service Assistant
Sodexo —Edinburgh
- £14.20 an hour
- Free parking
- Employee assistance programme
Quick apply
3d
Team Leader
Airport Retail Enterprises (UK) Limited —Edinburgh Airport
- £15.05 an hour
- Part-time
- Hospitality
- Sales
- In-person
- Store discount
- Annual leave
Quick apply
Employee Relations Team Manager
NHS Scotland —Glenrothes
- £52,845 - £61,466 a year
- Hybrid work
- No degree
- Leadership
- Communication skills
- Annual leave
4d
Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
6d

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service leader jobs near broxburn, wln

L1 Service Desk Team Leader

XMA -
Livingston

Apply Now

Job details

Permanent | Full-time
£28,000 - £32,000 a year
5 days ago

Benefits

Company pension
Discounted gym membership
Private medical insurance
Employee discount
Life insurance
Referral programme

Qualifications

Team management
ServiceNow
IT
Help desk

Full job description

Location: Livingston

SALARY: £28,000 - £32,000 per annum

Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program

Do you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you’re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?

If you answered yes to any of the above, we may have the role for you!

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.

LOCATION : Livingston - Hybrid

JOB SPECIFICATION:
You’ll be responsible for a team of 10-12 colleagues within a busy helpdesk
Helping the team come to resolutions on all incidents and requests received through our ticket system, phone or email
1-2-1s and coaching plans within your team, plus the delivery of performance reviews
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.

This role involves working Monday – Friday on 8.5 hour shifts, anywhere between 7am-6pm, with an hour lunch.

REQUIREMENTS:
Experience managing a team of 10-12 within either a helpdesk, service desk or call centre environment
Confident delivering customer service and dealing with clients both by phone or email
A keen interest in IT or experience managing a helpdesk team

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role.

We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is [email protected], we will be happy to action your requests.

KEYWORDS : 1 st Line IT Support, 1 st Line, 1 st Line Team Leader, 1 st Line IT Support Team Leader, Technical Analyst Team Lead, 1 st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools, Team Leader, 1 st Level Team Leader, 1 st Level Technical Analyst Team Leader

Apply Now

Refine Your Search

service leader jobs in broxburn, wln

L1 Service Desk Team Leader

Tesco Colleague - Broxburn Express

Team Leader

Train Presentation Team Leader

Airport Service Agent – Trolleys

Workplace Coordinator

Team Leader

Quality and Learning Enhancement Manager

Team Leader

Retail Supervisor

Advanced Support Worker

Customer Service Advisor

Team Leader

Sales - Sales Advisor - UK

Lounge Services Team Member Host - PART TIME - Edinburgh Airport

Customer Service Executive

Food Service Assistant

Team Leader

Employee Relations Team Manager

Operations Manager

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