Support associate Work, Jobs in Brynmawr, Bgw (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
13d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
2d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
13d
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
5h
Sales Associate
SweenyMarketinGroup —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
10d
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
14d
Associate - Commercial Property
Hugh James —Cardiff
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
Research Associate
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Doctoral degree
- University
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Production Associate
Ecolab Inc. —Llantrisant
- Full-time
- Computer literacy
- Laboratory experience
- Computer skills
6d
Associate - Ground Investigation
Tetra Tech —Cardiff
- Hybrid work
- Engineering
- Master's degree
- IT
Team Member
NEXT —Merthyr Tydfil
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
11d
Research Associate in Statistics
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- Maths
- Machine learning
- AI
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply

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support associate jobs near brynmawr, bgw

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

support associate jobs in brynmawr, bgw

Product Support Associate

Associate, Analyst NAA Operations CoE, Audit and Assurance - Permanent/ 12 Month FTC/ Secondment

Guest Relations Associate

Customer Services Associate

Customer Subscriptions Associate

Wales Engagement Associate

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

VacancyTitle: Resident Services Associate

Sales Associate

Data Center Critical Environment Technician Manager

General Support

Associate Relationship Manager - Mid Markets

Associate - Commercial Property

Research Associate

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Production Associate

Associate - Ground Investigation

Team Member

Research Associate in Statistics

Graduate Business Operations Associate

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