Customer success director Work, Jobs in Buckinghamshire (with Salaries)

Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Marketing & Communications Director
Connected Places Catapult —Milton Keynes
- £98,415 - £110,208 a year
- Full-time
- Hybrid work
- Driving
- Mentoring
- APIs
- Employee assistance programme
Quick apply
10d
Senior Client Operations Manager
PayByPhone —Hatfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Relationship Director
HSBC Global Services Limited —Reading
- Full-time
- Hybrid work
- Travel
- Communication skills
- Banking
8d
Account Director, Global Luxury & Lifestyle Sales – UK (Remote)
InterContinental Hotels Group —Windsor
- Remote
- Sales
- Hotel
- Communication skills
- Employee discount
Director, Operations
Thermo Fisher Scientific —Reading
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
10d
Senior Strategic Relationship Manager
Blackhawk Network —Hemel Hempstead
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
11d
Director Master System Integration (MSI)
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Business
- Work from home
- Employee assistance programme
Group Operations Director
Redsquid Communications —Borehamwood
- Full-time
- IT
- AI
- Leadership
Quick apply
3d
Brand Activation and Experience Manager
ABM UK —Hounslow
- Full-time
- Project management
- Organisational skills
- Communication skills
Quick apply
Consultant Team Manager (2)
TrustFlight —Bracknell
- £45 - £60 an hour
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
Quick apply
4d
Director - Sales
Wesco —Uxbridge
- Full-time
- Up to 50% travel
- Sales
- Engineering
Adult Learning and Skills Manager and Principal - New Directions College
Reading Borough Council —Reading
- £56,730 - £63,472 a year
- Full-time
- Leadership
8d
Associate Director, Business Development
Pratt & Whitney —Luton
- Full-time
- Remote
- Military
- Engineering
- Master's degree
8d
Director, Strategy Consulting EMEA
Profitero —Wokingham
- Full-time
- Hybrid work
- Microsoft Excel
- Mentoring
- Flexible schedule
- Referral programme
Quick apply
Account Director
BCN Group —Reading
- Up to £150,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- AI
- Annual leave
- Employee assistance programme
Quick apply
Director of Consulting
Institute of Grocery Distribution —Watford
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
Quick apply
3d
Director, Diagnostics Product
Cytiva —Little Chalfont
- Full-time
- Engineering
- Bachelor's degree
- Product management
- Annual leave
8d
Business Development Manager- Jenick Travels and Tours Ltd
JENICK TRAVELS AND TOURS LTD —West Drayton
- £55,200 a year
- Full-time
- Hybrid work
- Hospitality
- Business development
- Analysis skills
- Employee discount
- Sick pay
Quick apply

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customer success director jobs near buckinghamshire

Customer Success Lead (Life Sciences)

Honeywell -
Bracknell

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
Account management
Communication skills

Full job description

Customer Success Lead (Life Sciences)

We have an opportunity for a Customer Success Lead (Life Sciences) to join us at Honeywell, in the UK , where you will be responsible for leading Customer Success execution for the EMEA region, ensuring consistent delivery of customer value, retention, and growth. The role manages Senior Customer Success Managers and CSMs and translates Customer Success strategy into day‑to‑day operational execution.

Operating under the direction of the Global Director of Customer Success, this role ensures customer engagement models, health management, renewal execution, and growth/expansion motions are executed with discipline and consistency while maintaining strong cross‑functional coordination.

This is a remote role with around 25% travel across EMEA.

Honeywell

We have been innovating for more than 100 years and now we’re creating what’s next. Our programs serve a global community and our hometowns too. We provide resources and financial support to causes around the world and encourage employee volunteerism. We are committed to the highest standard in everything we do!

Key Responsibilities

Own customer health, value realisation, onboarding, adoption, and lifecycle execution while proactively identifying risks and driving retention and renewal outcomes.
Lead and develop a team of Customer Success Managers through goal‑setting, coaching, performance reviews, and talent development.
Maintain operational excellence by executing standardised CS processes, ensuring accurate forecasts, visibility of customer health, and effective use of CS tools and systems.
Partner cross‑functionally with Sales, Support, and Delivery to support renewals, account strategy, onboarding, issue resolution, and escalations.
Provide feedback to senior leaders to improve CS processes, identify efficiency opportunities, and strengthen consistency in execution.

Key Skills and Qualifications

Bachelor’s degree or equivalent experience
Significant experience in Customer Success, Services, or Account Management preferably within Life Sciences
Demonstrated experience leading customer‑facing teams

We Value

Experience in recurring‑revenue, subscription, or services‑based business models
Experience working in a matrixed or global organisation

Our Offer

A culture that fosters inclusion, diversity, and innovation in an international work environment
Market specific training and ongoing personal development.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Apply Now

Refine Your Search

customer success director jobs in buckinghamshire

Customer Success Lead (Life Sciences)

Marketing & Communications Director

Senior Client Operations Manager

Key Account Director - FM Services

Relationship Director

Account Director, Global Luxury & Lifestyle Sales – UK (Remote)

Director, Operations

Senior Strategic Relationship Manager

Director Master System Integration (MSI)

Group Operations Director

Brand Activation and Experience Manager

Consultant Team Manager (2)

Director - Sales

Adult Learning and Skills Manager and Principal - New Directions College

Associate Director, Business Development

Director, Strategy Consulting EMEA

Account Director

Director of Consulting

Director, Diagnostics Product

Business Development Manager- Jenick Travels and Tours Ltd

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