Customer relations manager Work, Jobs in Buckshaw Village, Lan (with Salaries)

HR Business Partner
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Management
- Data analysis skills
- Human resources
- Free parking
- Employee assistance programme
Quick apply
Customer Relations Manager
Windmill lodge Care Home —Lytham St. Annes
- £38,000 a year
- Full-time
- Sales
- Customer service
Quick apply
Community Engagement Manager
AFC Fylde Community Foundation —Fylde
- £28,500 - £33,999 a year
- Weekend availability
- Administrative experience
- Project management
- Organisational skills
- Free parking
- Employee discount
Quick apply
Multi Drop Van Driver
Alliance Healthcare —Preston
- £35,642.88 a year
- Full-time
- Customer service
- Driving
- IT
HR Manager
Bako group —Preston
- £45,000 - £50,000 a year
- Full-time
- Human resources
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Compliance Information Specialist - HVAC
OnwardHomes —Accrington
- £40,650 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
- Employee discount
12d
Property Maintenance Housing Manager
Elemel 2018 CIC —Chorley
- £29,000 a year
- Full-time
- Customer service
- Data entry
- Organisational skills
Quick apply
1d
Customer Service Administrator – Reactive, Planned & Compliance
Eric Wright Group Limited —Preston
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Operations Manager
Market Quarter Group Limited BL6 4SD —Colne
- £28,500 a year
- Full-time
- Hospitality
- Management
- Accounting
- Free parking
- Employee discount
Quick apply
13d
Customer Service Receptionist
Thomas Hardie Commercials Ltd —Preston
- £35,687.04 a year
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Mobile Response Manager
Top Marks For Security Services Ltd —Rossendale
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Driving
Quick apply
Senior Partnerships Marketing Manager
The Very Group —Liverpool
- £6,500 a month
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Marketing
- Employee discount
Quick apply
2d
HR Coordinator
GXO Logistics —Chorley
- Up to £33,000 a year
- Full-time
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
5d
Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
- Annual leave
Operations Manager - Warrington
DPD Group UK —Warrington
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Housing Repairs Co ordinator
OnwardHomes —Liverpool
- £15.28 an hour
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Lead Specialist, Engagement Communications
Pearson —Manchester
- Full-time
- Hybrid work
- English
- Organisational skills
- SharePoint
HR Advisor
Inspired —Kirkham
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Travel
- Life insurance
Lead Customer Experience Manager
Sainsbury's —Manchester
- £36,250 a year
- Management
- Leadership
- Employee discount
4d

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customer relations manager jobs near buckshaw village, lan

HR Business Partner

TVS Supply Chain Solutions -
Chorley

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Qualifications

Management
Data analysis skills
Change management
Human resources
HRIS
Communication skills

Full job description

Role: HR Business Partner

Department: HR

Location: Chorley (with travel to other operational sites, in particular Birmingham)

Purpose:

The HR Business Partner (HRBP) provides a combination of hands-on HR operational support, including employee relations expertise, and strategic business partnering to support leaders and employees across their business area. The role operates primarily as a trusted advisor to managers on all people matters to ensure fair, consistent, and legally compliant employee management, while also contributing to the development of a more strategic, proactive HR function as the business evolves.

The role requires strong experience supporting operational environments, with an understanding of the pace, challenges, and demands of frontline or site-based teams.

Main Duties & Responsibilities

Operational & Generalist HR Support

Act as a key HR contact for your business area, providing generalist support across the employee lifecycle.
Build strong relationships with business area leaders to understand team structures, challenges, and priorities.
Train, coach, support and offer guidance to stakeholders on the application of HR policies and procedures in line with current legislation.
Manage HR policies, procedures, and compliance with employment legislation.
Work collaboratively with the wider HR team to review, update, and implement HR policies and procedures, ensuring they are practical, compliant, and aligned with business needs.

Employee Relations

Support managers in dealing with complex casework, performance, attendance, and employee relations issues.
Coach and build the confidence of managers to manage day-to-day people issues more effectively and independently.
Identify patterns or recurring issues and work with the HR team to address root causes through training, communication, or policy changes, which will lead to improved people practices.
Support investigations and hearings for complex or high-risk cases, sometimes involving external legal or regulatory input.
Develop and maintain good relations with recognised trade unions, where applicable.

Strategic Partnership

Partner with senior leaders to understand business goals and align people strategies accordingly.
Challenge and influence decision-making to ensure alignment with good people practice and company values.
Work with leaders to improve team effectiveness and engagement.
Deliver key HR initiatives, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement, and performance management.
Work with business area to provide people data insights.

Change & Culture

Support organisational changes such as restructures, role design, TUPE, driving engagement and communication strategies.
Monitor employee engagement through VIBE Survey, identifying themes, and partnering with leaders to improve employee experience.
Participate in HR projects that support longer-term people objectives (e.g. employee engagement, leadership development, talent frameworks).
Support the Head of HR in developing and embedding initiatives on culture, leadership capability, and workforce planning.
Facilitate workshops, training sessions, and manager development programs.

People Data & Insights

· Use HR data and metrics (e.g. turnover, absence, case trends, VIBE survey results, and demographics) to identify patterns and inform decision-making.

· Analyse ER and workforce data to highlight underlying issues and recommend targeted interventions.

· Support the development of dashboards or regular people reports that help leaders understand workforce trends and risks.

· Use insights from data to shape priorities for leadership development, engagement, and policy improvement.

· Collaborate with the HR team to improve data quality, reporting accuracy, and accessibility of people analytics.

Knowledge, Skills, Experience and Qualifications:

CIPD qualification (Level 5 or above) or equivalent experience desirable.
Proven experience as an HR Business Partner or HR Generalist within a fast-paced, evolving operational or multi-site environment.
Strong employee relations expertise with experience handling complex casework and a solid knowledge of UK employment law.
Demonstrated experience supporting operational teams (e.g. logistics, manufacturing, retail, or field-based workforce).
Experience managing TUPE transfers, restructures, or large-scale organisational change.
Ability to balance strategic thinking with hands-on delivery in a practical, operational setting.
Experience supporting change management and organisational transformation.
Strong commercial awareness and ability to link people initiatives to business and operational outcomes.
Excellent communication, influencing, and stakeholder management skills across a range of audiences, including frontline managers.
Ability to influence at a senior level while coaching operational leaders to build people management capability.
Ability to manage a large, varied, and fast-moving workload.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

· Competitive Salary

· Pension scheme with up to 6% employer matched contributions

· Life assurance

· 25 days holiday + 8 statutory bank holidays

· Holiday buy-back scheme (5 additional days available)

· Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).

· Established hybrid working structure

· Enhanced maternity and paternity leave

· Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

· Cycle to work scheme

· Professional Membership and Study Sponsorship

· Quarterly employee recognition awards

· Employee referral scheme with financial reward

· Benefits hub with employee retail discounts

· Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Benefits:

Free parking
On-site parking

Work Location: Hybrid remote in Chorley PR6 7AJ

Quick apply

Refine Your Search

customer relations manager jobs in buckshaw village, lan

HR Business Partner

Customer Relations Manager

Community Engagement Manager

Multi Drop Van Driver

HR Manager

Compliance Information Specialist - HVAC

Property Maintenance Housing Manager

Customer Service Administrator – Reactive, Planned & Compliance

Customer Service Helpdesk Advisor (Reactive Planner)

Assistant Operations Manager

Customer Service Receptionist

Mobile Response Manager

Senior Partnerships Marketing Manager

HR Coordinator

Senior HR Advisor

Operations Manager - Warrington

Housing Repairs Co ordinator

Lead Specialist, Engagement Communications

HR Advisor

Lead Customer Experience Manager

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