Summary of Position:
For the right candidate we offer the chance to join a multi award winning specialist Audio Visual company that is part of the PSNI Global Alliance network, this is full-time role is based in our Wymondham HQ, the position offers a competitive salary, a generous pension scheme, life cover, paid sickness leave, access to the cycle to work scheme and an EV vehicle salary sacrifice scheme plus 20+8 days paid holiday. We also offer and encourage ongoing training and development.
This exciting opportunity is in our sales support team. The successful candidate will learn how to provide vital support to the internal and external sales teams, shadowing the internal sales lead and providing both internal and external support to them and account managers, setting up opportunities in our CRM system and producing quotes from our ERP system, you will have the opportunity to learn from our experienced team and build strong relationships with the wider sales and technical teams as well as end user customers by phone and email.
You will have a passion for technology, demonstrate real attention to detail, have an outgoing personality with a ‘can do’ attitude and have excellent IT literacy, including the Microsoft office suite (Outlook, Excel, Word), the ability to communicate face to face, via the phone and in writing. Experience of B2B sales or service environments together with administration experience will be an advantage. We will provide full training on our SAP system and our sales process together with technical sales training and our regular weekly lunch-n-learn sessions from our supply chain.
Evidenced success in this support role by meeting targets and obtaining positive feedback from internal and external stakeholders will provide opportunities for progression within the wider sales team.
Personal Specification
Qualifications & Training
Essential
Desirable
- Sales Training & qualification
Experience
Essential
- Experience using computers and computer applications such as MS Windows, Excel, Word and Outlook in B2B sales or similar role.
Desirable
- Sales / administration support
- Team sports player
Qualities and Attitude
Essential
- Desire to learn and succeed, driven personality.
- Ability to communicate effectively, orally and in writing.
- Ability to maintain a sense of humour when working under pressure and to deadlines.
- Will step up and take ownership of task
- Works well with others in team setting
Desirable
- Has own transport – be able to reliably attend Wymondham offices.
Product Knowledge
Essential
- MS Office Products – Excel essential
Desirable
- SAP / Sage or similar
- Knowledge of Audio-Visual products
Competencies
- MS Office – Especially Excel & Outlook
- Fluent English language speaker
- Good telephone manner
- Friendly, Professional Communication across all platforms
- Use of IT equipment
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
Education:
- GCSE or equivalent (preferred)
Experience:
- Sales support: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
