Clinical associate Work, Jobs in Burbage, Lec (with Salaries)

Assessment Services Coordinator
Autism Assessment Hub —Solihull
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Travel
- Annual leave
- Sick pay
Quick apply
8d
Research and Innovation Development Associate (SHAPE)
Loughborough University —Loughborough
- £35,608 - £46,049 a year
- Hybrid work
- Analysis skills
- University
- Communication skills
2d
Clinical Associate in Psychology - IMHT Lichfield
Midlands Partnership University NHS Foundation Trust —Lichfield
- £39,959 - £48,117 a year
- Part-time
2h
Freelance Rehabilitation Assistant
Axon Neuro —Solihull
- £25 - £50 an hour
- Bachelor's degree
Quick apply
7d
Associate Dentist
The Cottage Dental Practice —Nuneaton
- £300 - £1,000 a day
- Part-time
- Anatomy knowledge
- CAD
- Patient care
Quick apply
Nurse Associate
Highfields Medical Centre —Leicester
- Part-time
- In-person
- Annual leave
Quick apply
Associate Dentist
PortmanDentex —Rugby
- Part-time
- Patient care
Quick apply
Clinical Negligence Principal Associate
Weightmans —Birmingham
- Full-time
- Business development
- Organisational skills
- Communication skills
Practice Nurse
Highfields Medical Centre —Leicester
- Part-time
- In-person
- Annual leave
Quick apply
Hospital Procurement Support Specialist
AniCura Group —Solihull
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Communication skills
Data Compliance Coordinator
Thermo Fisher Scientific —Birmingham
- Full-time
- Computer literacy
- English
- Quality control
Associate Dentist
mydentist —Hinckley
Quick apply
Teaching Associate/ Teaching Fellow (Counselling and Psychotherapy)
Aston University —Birmingham
- £41,064 - £67,468 a year
- Full-time
- University
- Psychology
- Mentoring
- Annual leave
14d
Musculoskeletal Physiotherapist - Part Time
St Pauls Physio —Birmingham
- £200 - £250 a week
- Part-time
- Anatomy knowledge
- In-person
- Medical terminology
Quick apply
Assistant Mental Health Act Administrator
Options for Care Ltd —Birmingham
- From £24,784.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
Quick apply
9d
Associate Professor (Education) in Clinical Pharmacy - Department of Pharmacy - 49782 - Grade 9
University of Birmingham —Birmingham
- £58,225 - £87,974 a year
- Full-time
- Management
- Doctoral degree
- Research
3d
Associate Creative Director of Copy
Thermo Fisher Scientific —Loughborough
- Full-time
- Marketing
- Presentation skills
- Bachelor's degree
Occupational Therapist Expert
Harrison Associates —Birmingham
- £45 an hour
- Management
- Case management
- Travel
- Work from home
Quick apply
11d
Governance Lead - Children and Young People Directorate
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £57,528 - £64,750 a year
- Full-time
- Management
- Communication skills
2h
Assistant Manager - Cyber and Digital Health
KPMG —Birmingham
- Full-time
- Microsoft Powerpoint
- Business development
- No degree

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Assessment Services Coordinator

Autism Assessment Hub -
Solihull

Quick apply

Job details

Part-time | Full-time | Fixed term contract | Zero hours contract
£25,000 a year
8 days ago

Benefits

Annual leave
Company pension
Company events
Sick pay

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Stakeholder liaison
Patient appointment coordination
Internal department liaison
Appointment booking and call handling
Client services
Risk management
Organisational skills
Safeguarding procedures
Customer support
Customer interaction
Communication skills
Office experience

Full job description

The Autism Assessment Hub is part of Antser Group and organisation

The main place of work will be the Head office of Autism Assessment Hub, 122 Colmore Row, Birmingham, B3 3DB but the ability to travel to our secondary office in Solihull would be advantageous.

As an Assessment Handler at the Autism Assessment Hub, you will be the one point of contact for clients, providing exceptional customer service and ensuring they feel supported throughout their assessment journey. Your role will be key to delivering the best customer service in the industry, requiring compassion, empathy, and excellent listening skills to build strong relationships and offer reassurance. You will handle multiple tasks efficiently, demonstrating outstanding organisational skills, clear communication, and the ability to multitask in a fast-paced environment. By going the extra mile to assist clients and maintain smooth processes, you will play a vital role in delivering a high-quality and supportive service.

Successful applicants will receive a full training induction of 4 weeks with further support and guidance provided by the line manager thereafter.

Core Tasks

Act as the first point of contact for client enquiries via email or phone, ensuring compassion and empathy are at the heart of every interaction.
Provide a detailed overview of our autism assessment process, answering client questions with clarity and professionalism.
Follow up on enquiries in a timely manner, ensuring clients feel supported and informed.
Efficiently navigate IT systems to manage client information and processes.
Communicate effectively with the clinical team and management, ensuring smooth coordination of client assessments.
Identify and highlight potential risks that may impact the client journey, ensuring proactive solutions are in place.
Book and coordinate appointment times between clients and associates, including psychologists, speech and language therapists, occupational therapists, and psychiatrists.
Deal with and respond to queries from our bank of associates, ensuring smooth communication and problem resolution.
Liaise with external partners to book Hub rooms as needed.
Coordinate and distribute assessment kits, ensuring clients receive necessary resources.
Demonstrate exceptional organisational skills, managing multiple tasks efficiently.
Exhibit excellent communication, listening, and customer service skills to support a seamless client experience.
Build and maintain strong internal relationships, proactively working with colleagues across teams to ensure a cohesive and efficient service.

Additional Duties

· The post holder will be expected to demonstrate that Autism Assessment Hub values are at the centre of all they do.

The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post
The post holder will be expected to have a basic standard of I.T. competence to be able to use Company electronic systems effectively
The post holder will be expected to ensure to comply with Equal Opportunities Policy and Procedure in all employment practices
The post holder will be expected to comply with the no smoking policy in place and ensure that Health and Safety is observed in the course of employment
Ensuring compliance with safeguarding procedures, throughout all work within the Company, keeping the Registered Manager/ Director/ equivalent informed of work in progress and inform the Registered Manager/ Director/ equivalent immediately of any safeguarding matter or serious complaint.

Starting annual leave allowance of 25 days plus bank holidays, with incremental increases up to 30 days. Birthdays also permitted as leave.

It is the nature of work of Autism Assessment Hub that tasks and responsibilities are, in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and must be undertaken.

Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
Sick pay

Experience:

Customer service: 1 year (required)

Work Location: Hybrid remote in Solihull B91 1AA

Quick apply

Refine Your Search

clinical associate jobs in burbage, lec

Assessment Services Coordinator

Research and Innovation Development Associate (SHAPE)

Clinical Associate in Psychology - IMHT Lichfield

Freelance Rehabilitation Assistant

Associate Dentist

Nurse Associate

Associate Dentist

Clinical Negligence Principal Associate

Practice Nurse

Hospital Procurement Support Specialist

Data Compliance Coordinator

Associate Dentist

Teaching Associate/ Teaching Fellow (Counselling and Psychotherapy)

Musculoskeletal Physiotherapist - Part Time

Assistant Mental Health Act Administrator

Associate Professor (Education) in Clinical Pharmacy - Department of Pharmacy - 49782 - Grade 9

Associate Creative Director of Copy

Occupational Therapist Expert

Governance Lead - Children and Young People Directorate

Assistant Manager - Cyber and Digital Health

I want to receive the latest job alerts for clinical associate in burbage, lec

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