Reception team care navigator Work, Jobs in Burbage, Lec (with Salaries)

Reception Team Care Navigator
Clarendon Lodge Medical Practice —Leamington Spa
- From £12.72 an hour
- Full-time
- GP surgery experience
- Front desk
- Computer skills
- Free parking
- Sick pay
Quick apply
8d
Patient Care Navigator
Karis Medical Centre —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Front desk
- Sick pay
Quick apply
4d

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Patient Care Navigator
Karis Medical Centre —Birmingham
Checking patient details i.e. address, DOB and telephone number whether on the telephone or face to face. Receive and make telephone calls as required.
£12.71 an hour
Quick apply
4d
Care Navigator/Receptionist
Kenyon Medical Centres —Binley and Willenhall
Answer incoming calls promptly, directing inquiries to the appropriate team members. Support administrative tasks such as filing, data entry, and inventory…
£13.45 an hour
Quick apply
2d

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Reception Team Care Navigator

Clarendon Lodge Medical Practice -
Leamington Spa

Quick apply

Job details

Permanent | Full-time
From £12.72 an hour
8 days ago

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
GP surgery experience
Patient service
Appointment booking and call handling
Front desk
Computer skills
Multidisciplinary collaboration
Communication skills

Full job description

Job title: Care Navigator

Rate of pay: £12.72 starting rate reviewed after 3 months
Location: Clarendon Lodge Medical Practice, Leamington, CV32 5SS
Hours: 37 per week
Working Pattern: Monday to Friday, with shifts between 7:45am and 6:30pm

Are you an organised, resilient and compassionate individual who enjoys helping others? We're looking for a Care Navigator to join our friendly, supportive GP Reception Team.

This is a busy and rewarding front-line role where no two days are the same. As the first point of contact for our patients, you'll play an important part in helping them access the right care at the right time. You'll need to be confident managing a high volume of enquiries, remain calm under pressure and genuinely enjoy supporting people.

The Role

As a Care Navigator, you will:

Welcome patients and provide a professional, friendly first point of contact.
Answer a high volume of telephone calls and deal with face-to-face enquiries.
Book appointments and signpost patients to the most appropriate clinician or service.
Carry out a range of administrative duties accurately and efficiently.
Work closely with GPs, nurses and the wider practice team to deliver excellent patient care.

About You

We're looking for someone who:

Is honest, reliable and takes pride in providing a high standard of service.
Is resilient and able to remain calm in a fast-paced, sometimes challenging environment.
Has a genuine desire to help patients and deliver excellent customer care.
Is a supportive team player who enjoys working collaboratively with colleagues.
Has excellent communication and interpersonal skills.
Is organised, adaptable and able to prioritise competing demands.
Has good IT skills, attention to detail and the ability to work accurately under pressure.
Is flexible, proactive and willing to learn and develop within the role.

Previous experience in a GP practice or customer-facing role is desirable but not essential, as full training will be provided for the right candidate.

What We Offer

A welcoming and supportive small team.
A varied role where every day is different.
Monday to Friday working with shifts between 7:45am and 6:30pm.
Opportunities for career progression and personal development.
Annual pay review and access to bonus scheme.
The opportunity to make a real difference to your local community every day.

If you're looking for a rewarding role where you can use your people skills, thrive in a busy environment and make a positive difference to patients, we'd love to hear from you.

Please note we may pause/close applications early if a high number of applications are received and/or suitable candidate is found.

Pay: From £12.72 per hour

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Application question(s):

IMPORTANT: Please tell us a little about why you'd be a great Care Navigator

Work Location: In person

Quick apply

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