Desktop support Work, Jobs in Burley In Wharfedale, Nl (with Salaries)

IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
- Free parking
- Life insurance
Quick apply
10d
Junior Infrastructure Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Employee assistance programme
Quick apply
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Travel
- In-person
Quick apply
Desktop Support Engineer - Executive Support
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Travel
- Computer networking
- Time management
- Employee discount
7d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Freelance Shopify & WordPress Web Designer and Developer
Everpro Ltd —Holmfirth
- From £150 a day
- Part-time
- In-person
- Free parking
Quick apply
12d
IT Support Apprentice
QA Apprenticeships —Keighley
- £16,500 a year
- Maintenance
- Computer networking
- Organisational skills
- Free parking
Junior IT Technician
CCL Label Limited —Castleford
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer networking
- Free parking
- Profit sharing
Quick apply
3d
Junior Network Engineer
Magnet —Leeds
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
12h
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Analysis skills
- Communication skills
Quick apply
IT Support Manager
EH Digital Technologies Ltd —Leeds
- £56,000 - £79,000 a year
- Computer Science
- Bachelor's degree
- Team management
- Referral programme
- Sick pay
Quick apply
4d
ICT Support Officer - West Yorkshire Pension Fund
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £33,699 a year
8d
Full Stack Software Engineer
UtterBerry —Leeds
- £30,000 - £60,000 a year
- Full-time
- Hybrid work
- Machine learning
- Mentoring
- In-person
- Flexitime
- Flexible schedule
Quick apply
12h
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Computer networking
- Communication skills
- Free parking
Service Desk Engineer - 3rd Line
TIEVA —Leeds
- £32,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
IT & Business Systems Manager
ELE Advanced Technologies Limited —Burnley
- £40,000 - £55,000 a year
- Full-time
- ERP systems
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
4d
Application Security Engineer
Rockstar Games —Leeds
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply

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desktop support jobs near burley in wharfedale, nl

IT Support Engineer

ITWiser LLP
Guiseley

Quick apply

Job details

Full-time
£26,000 - £32,000 a year
10 days ago

Benefits

Free parking
Company pension
Life insurance
Car scheme
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Driving Licence
Customer service
Stakeholder liaison
User account provisioning
Microsoft Exchange
Technical support
Network infrastructure
User account management
Firewall
Computer hardware
CompTIA Network+
IT support
Mentoring
Network support
SharePoint
IP networking
Customer support
VMWare
Cybersecurity
CompTIA Security+
Communication skills
Microsoft Azure
Active Directory
CompTIA A+
Remote diagnostics
Mobile devices

Full job description

Role Description

ITWiser are seeking an experienced and motivated IT Support Engineer to join our growing IT team. The successful candidate will be responsible for providing high-quality technical support to end users, diagnosing and resolving escalated issues, and assisting with the delivery of IT projects.

You will act as a key escalation point for other members of the team, working closely with customers, colleagues, and third-party vendors to ensure excellent service delivery. This role offers the opportunity to develop your technical skills across Microsoft 365, cloud technologies, networking, infrastructure, and cyber security including Cyber Essentials.

Key Responsibilities

Provide technical support for clients and internal users via phone, email, remote support tools, and on-site visits where required.
Investigate, troubleshoot, and resolve escalated incidents and service requests to agreed service levels.
Manage and maintain Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID (Azure AD).
Administer Active Directory, Group Policy, user accounts, and permissions.
Support Windows desktop and server environments.
Diagnose and resolve networking issues involving TCP/IP, DNS, DHCP, VPNs, VLANs, wireless networks, switches, and routers.
Build, configure, deploy, and support laptops, desktops, mobile devices, and peripheral hardware.
Assist with infrastructure projects, migrations, upgrades, and system implementations.
Liaise with third-party suppliers and vendors to resolve technical issues.
Maintain accurate documentation, ticket updates, and knowledge base articles.
Monitor systems proactively and identify opportunities for service improvement.
Support Cyber Security initiatives, including endpoint protection, security best practices, and vulnerability remediation.
Mentor and support colleagues, sharing knowledge and technical expertise.

Required Skills & Experience

Minimum 3 years' experience in an IT Support or Service Desk environment.
Proven experience providing technical support.
Strong troubleshooting and problem-solving skills.
Experience supporting Microsoft 365, Windows 10/11
Experience supporting iOS/Android mobile operating systems
Experience supporting Windows Server environments
Experience supporting Active Directory and Group Policy
Experience supporting Exchange Online
Networking technologies (DNS, DHCP, TCP/IP, VPN, VLANs)
Experience with remote management and monitoring tools.
Knowledge of endpoint security and cybersecurity best practices.
Excellent verbal and written communication skills.
Strong customer service focus with the ability to manage multiple priorities.

Desirable Skills

Experience with Azure cloud services.
Knowledge of virtualization technologies such as VMware or Hyper-V.
Experience with backup and disaster recovery solutions.
Familiarity with firewall management and network security.
Experience supporting VoIP platforms.
Industry certifications such as:
Microsoft Fundamentals or Associate Certifications
CompTIA A+, Network+, or Security+
ITIL Foundation
Cisco Certifications

Personal Attributes

Professional and customer-focused.
Self-motivated with a proactive approach to problem solving.
Strong attention to detail.
Able to work independently and as part of a team.
Willingness to learn and develop new technical skills.
Ability to remain calm and organised under pressure.
Takes ownership of issues through to resolution.

Benefits

Competitive salary.
Company pension scheme.
Company life insurance scheme.
Company EV car scheme.
Training and certification support.
Tea / Coffee / Fizzy Drinks / Biscuits!
Free on-site parking.

Essential Requirements

Full UK Driving Licence (if site visits are required).
Eligibility to work in the United Kingdom.
Ability to travel to customer sites when needed.

This position is ideal for an experienced IT Support professional looking to advance their career in a technically diverse environment while gaining exposure to infrastructure, cloud technologies, cybersecurity, and project delivery.

Job Descriptions

IT Support, IT Support Engineer, Support Engineer, IT Support Technician, Windows Support, Helpdesk, Helpdesk Engineer, Technical Support, Network Manager, IT Manager, MSP

Job Types: Full-time, Permanent

Pay: £26,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in burley in wharfedale, nl

IT Support Engineer

Junior Infrastructure Engineer

IT Service Desk/Site Engineer

Desktop Support Engineer - Executive Support

IT Desktop Support

Freelance Shopify & WordPress Web Designer and Developer

IT Support Apprentice

Junior IT Technician

Junior Network Engineer

Service Desk Analyst - Tier I

IT Support Manager

ICT Support Officer - West Yorkshire Pension Fund

Full Stack Software Engineer

Service Desk Analyst (European Language Speaker)

Service Desk Engineer - 3rd Line

Service Desk Analyst - Shared Services

IT & Business Systems Manager

Application Security Engineer

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