Customer service advisor Work, Jobs in Burneston, Nyk (with Salaries)

Customer Service Advisor Apprenticeship
Calex UK —Northallerton
- Full-time
- Customer service
- English
- Travel
Customer Service Representative
Cleveland Cable Co Ltd —Middlesbrough
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
12d
Customer Representative - Easingwold
Nationwide Building Society —Easingwold
- From £26,500 a year
- Temporary
- Customer service
- Banking
Christmas Temp — Customer Service & Warehouse Assistant
Nearly New Cashmere —Ripon
- £11 - £13 an hour
- Temporary
- Customer service
- No experience needed
- English
- Employee discount
Quick apply
10d
Customer Service Advisor
Yorkshire Building Society —Ripon
- Up to £20,000 a year
- Customer service
- Financial services
7d
Customer Service Advisor
Inspired —Harrogate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Customer Service Advisor (Full-time)
Lemon Business Solutions Ltd —Stockton-on-Tees
- £24,823.50 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Store discount
- Annual leave
Quick apply
12h
Customer Service Representative
Unity Shared Services Ltd —Middlesbrough
- £23,132.20 - £25,000.00 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Advisor
Ebac Limited —Newton Aycliffe
- £12.71 an hour
- Temporary
- Customer service
- In-person
- Free parking
- Profit sharing
Quick apply
6d
Customer Service Assistant
Wickes —Harrogate
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Service Representative
William Hill —Harrogate
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
12d
Customer Service Assistant
BP Garage Ormesby —Middlesbrough
- From £12.71 an hour
- Part-time
- In-person
Quick apply
4d
Night Customer Service Assistant
Admiral Slots —Middlesbrough
- £12.75 an hour
- Full-time
Quick apply
6d

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Customer Service Advisor Apprenticeship

Calex UK
Northallerton

Apply Now

Job details

Full-time | Apprenticeship

Qualifications

Driving Licence
Customer service
GCSE
English
IT
Customer support
Communication skills

Full job description

IMI-Approved Apprenticeship – Level 2
Employer: Simon Bailes
Location: Northallerton (travel required for training)

Simon Bailes Peugeot Northallerton is seeking a motivated and enthusiastic individual to join as a Service Advisor Apprentice. This apprenticeship provides a structured route into the automotive service industry, combining paid employment with nationally recognised Level 2 training.

Working alongside experienced service advisors, you will develop the skills and knowledge to become proficient in customer service, service coordination, and vehicle maintenance communication. This role is ideal for individuals with a passion for cars, excellent communication skills, and a desire to grow in a dynamic automotive environment.

Key Responsibilities

Assist customers in scheduling service appointments, providing information on available services, and answering enquiries

Greet customers professionally to ensure a positive service experience

Liaise between customers and service technicians regarding vehicle concerns, service requirements, and estimated completion times

Interpret maintenance schedules, service manuals, and repair estimates to provide accurate recommendations

Coordinate with parts departments to ensure timely availability of components

Keep customers updated on service progress, including any additional work identified during inspections

Handle customer complaints professionally, striving for satisfactory resolutions

Use computerised systems to input service orders, generate invoices, and maintain customer records

Maintain a clean and organised service reception area

Attend all training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness

Working Week

40 hours per week, typically Monday to Friday

Normal working hours: 8:30am – 5:30pm, although this may vary depending on the dealership

Approximately 20% of your working week will be dedicated to Off-the-Job (OTJ) learning, delivered via online classrooms, face-to-face sessions, and block release training at The Performance Academy, Coventry.

Training & Time Away From Home

Apprentices are employed directly by Simon Bailes dealership

Training includes week-long block release, requiring travel and overnight stays away from home at The Performance Academy, Coventry

Supported through:

Face-to-face technical and customer service sessions

Virtual classroom sessions and e-learning

Workplace coaching and mentoring

All training aligns with IMI / ESFA standards, providing nationally recognised qualifications and practical skills to succeed.

Qualification

Level 2 Customer Service Practitioner Apprenticeship (IMI)

Duration: 12 months + 12 weeks for End Point Assessment (EPA)

Covers workplace competence, technical knowledge, and OTJ learning

Completion provides a nationally recognised qualification and a clear route into automotive service careers

Salary

Pay is set by the employing Simon Bailes dealership.
All apprentices are paid at least the Apprenticeship Minimum Wage, with opportunities for progression as skills develop.
https://www.gov.uk/national-minimum-wage-rates

Entry Requirements

Aged 16+

GCSE (or equivalent) grade A–C / 9–4 in Maths and English (Predicted grades are accepted, provided the final results meet the required standards)

Strong interest in vehicle service and customer support

Excellent problem-solving skills and attention to detail

Ability to work independently and as part of a team

Strong communication and interpersonal skills

Willingness to follow instructions and learn from experienced colleagues

Basic IT skills for documentation and communication

Working towards or holding a valid driving licence

About Calex UK

Calex UK is the official apprenticeship recruitment and training partner to Stellantis in the UK. They deliver high-quality, employer-led apprenticeship programmes aligned to IMI standards.

Barriers to learning can be caused by many different difficulties including learning, physical, social, emotional, and mental health, as well as language and communication difficulties. Calex UK is an inclusive and supportive provider, with a dedicated team that will provide advice and guidance to all learners and to assess any reasonable adjustments required. Calex UK is committed to actively promoting equality of opportunity to ensure that all learners reach their full learning potential and achieve success during their learning journey. If you require any adjustments to access the application process or to discuss this in more detail, please contact us.

Recruitment Process

Applications are assessed against entry and qualification requirements

Suitable applicants will receive further information by email

If you do not hear back within 5 working days, please assume your application has been unsuccessful

Applicants must provide evidence of qualifications (GCSEs / Functional Skills). Please note that we are unable to accept any documents other than official certificates.

For support, adjustments, or application queries, please contact:
[email protected]

Apply Now

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customer service advisor jobs in burneston, nyk

Customer Service Advisor Apprenticeship

Customer Service Representative

Customer Representative - Easingwold

Christmas Temp — Customer Service & Warehouse Assistant