Department head Work, Jobs in Burnley, Lan (with Salaries)

Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
8d
Sales Training Manager
JLA —Sowerby Bridge
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
10d
Head of Matchday Production
Burnley Football Club —Burnley
- Weekend availability
Quick apply
New Business Sales Executive
Bliss Distribution Ltd —Blackburn
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Streetworks Trainer and Assessor
ABS Commercial Solutions —Buckshaw Village
- £32,000 - £43,000 a year
- Full-time
- Travel
- Human resources
- Communication skills
- Free parking
- Referral programme
Quick apply
Industrial Disease Fee Earner
M&S Law Ltd —Blackburn
- From £35,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
Quick apply
Head of Client Account Management
Let Property —Salford
- From £55,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Referral programme
Quick apply
8d
Content creator
Ox Resin Ltd —Manchester
- £25,000 - £40,000 a year
- Part-time
- Hybrid work
- Driving
- In-person
- Free parking
Quick apply
3d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Head of Brand and Marketing
Burnley FC in the Community —Burnley
- £45,000 - £50,000 a year
- Monday to Friday
- Marketing
- Marketing
2d
EARLY YEARS TEACHING ASSISTANT TA2
Lancashire County Council —Burnley
- £25,949 - £25,989 a year
- Part-time
- School
- Teaching
7d
Booking Coordinator
Simpsons SKODA —Preston
- £28,000 - £31,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
3d
Senior Product Designer
Street Group —Manchester
- £50,000 - £68,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Procurement Manager
East Lancashire Hospitals NHS Trust —Blackburn
- £49,387 - £56,515 a year
- Full-time
- Travel
1d
Conveyancing Assistant
Farnworth Rose —Nelson
- £24,454.04 - £25,000.00 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
Quick apply
Weekend Receptionist
Overgate Hospice —Elland
- £24,785.69 a year
- Part-time
- Computer literacy
- Microsoft Office
- IT
- Annual leave
- Life insurance
Quick apply
19h
First Team Physical Performance Coach Women
Burnley Football Club —Burnley
- Full-time
Quick apply
3d
Purchase Ledger Administrator - James Hall & Co.
James Hall & Co Ltd —Preston
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Staff Nurse - Emergency Department
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
- University
4h

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Operations and Training Manager

Haute Dolci -
Preston

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
8 days ago

Benefits

Free parking
Store discount
Company car
Company pension
Free or subsidised travel
Employee discount
On-site parking

Qualifications

Hospitality
Driving Licence
Project management
Driving
Human resources
Communication skills

Full job description

We are looking for a driven and experienced Operations & Training Manager to join our central team. This is a hands-on, company-wide role spanning all Haute Dolci locations — both company-owned and franchised — and is critical to driving operational consistency and service excellence across our entire estate.

You will be the custodian of our brand standards, responsible for developing and delivering training programmes, embedding operational procedures, and ensuring every team member — from front of house to kitchen — understands and upholds the Haute Dolci standard.

Key Responsibilities

Design, develop, and maintain comprehensive training materials, manuals, and presentations covering all operational areas including service standards, food and beverage knowledge, brand identity, and compliance.
Deliver on-site and remote training to new and existing team members across company-owned and franchise locations.
Conduct regular operational audits and site visits to assess adherence to brand standards, identifying gaps and implementing corrective action plans.
Work collaboratively with franchisees to support onboarding, brand compliance, and the consistent delivery of the Haute Dolci guest experience.
Develop and maintain Standard Operating Procedures (SOPs) for all front-of-house, back-of-house, and management functions.
Support the opening of new locations domestically and internationally, including pre-opening training and operational setup.
Monitor and report on operational performance across the estate, presenting findings and recommendations to senior leadership.
Champion a culture of continuous improvement, accountability, and excellence across all locations.
Liaise with department heads and senior management to align training content with business objectives, menu changes, and brand developments.
Ensure all training content meets relevant health and safety, food hygiene, and legislative requirements across all territories of operation.

About You

Essential:

Proven experience in an operations, training, or multi-site management role within hospitality.
Strong working knowledge of hospitality service standards, kitchen procedures, and guest experience delivery.
Demonstrable ability to produce high-quality training documentation, SOPs, and presentations.
Excellent communication and facilitation skills — able to train and influence at all levels, from floor staff to franchise operators.
Highly organised with strong project management skills and the ability to manage multiple priorities simultaneously.
Comfortable with extensive UK travel and international travel as required.
Full UK driving licence.

Desirable:

Experience working within a franchise model.
Exposure to international markets, particularly the Middle East or North America.
Familiarity with hospitality management and scheduling platforms (e.g. Fourth Hospitality).
Food Safety Level 3 (or equivalent) qualification.
Second language is advantageous but not required.

Travel Requirements

This role requires regular travel across our UK estate and periodic international travel to our locations in Kuwait and Pakistan. With our upcoming US expansion, international travel will increase accordingly. Candidates must be comfortable with a travel-heavy schedule and hold a valid passport.

What We Offer

A pivotal, company-wide role with genuine influence over how Haute Dolci operates and grows.
Competitive salary, commensurate with experience.
Travel and expenses covered in full.
The opportunity to be part of an ambitious, fast-growing premium hospitality brand.
A collaborative, entrepreneurial working culture.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Free or subsidised travel
Free parking
On-site parking
Store discount

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

50% (required)

Work Location: In person

Quick apply

Refine Your Search

department head jobs in burnley, lan

Operations and Training Manager

Sales Training Manager

Customer Support & IT Advisor

Head of Matchday Production

New Business Sales Executive

Streetworks Trainer and Assessor

Industrial Disease Fee Earner

Head of Client Account Management

Content creator

Learning Activation Specialist

Head of Brand and Marketing

EARLY YEARS TEACHING ASSISTANT TA2

Booking Coordinator

Senior Product Designer

Procurement Manager

Conveyancing Assistant

Weekend Receptionist

First Team Physical Performance Coach Women

Purchase Ledger Administrator - James Hall & Co.

Staff Nurse - Emergency Department

I want to receive the latest job alerts for department head in burnley, lan

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