Retention specialist Work, Jobs in Burnley, Lan (with Salaries)

Wholesale Retention Specialist - Mobile
Giacom —Nelson
- Analysis skills
- Communication skills
- Annual leave
Quick apply
IPS Employment Specialist
Pure Innovations —Oldham
- £31,381 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
Quick apply
9d
Course Leader
dBs Music —Manchester
- £38,000 - £42,000 a year
- Part-time
- Teaching
Quick apply
1d
Head of CRM
Grace Media —Manchester
- £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Machine learning
Quick apply
10d
HR Operations Specialist
Bekaert NV —Bradford
- Microsoft Office
- Master's degree
- Bachelor's degree
Member Management and Development Specialist
Health Research Authority —Manchester
- £49,387 - £56,515 a year
- Full-time
- Remote
2d
Director of Psychological Professions
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £112,782 - £129,783 a year
- Full-time
- Leadership
8d
Information Governance Officer (Technical)
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
1d
Client Partner
UBDS Group —Manchester
- Hybrid work
- Sales
- Leadership
Quick apply
National Network Manager (24/7 Contractor Operations)
Davies —Preston
- Full-time
- Travel
- Employee assistance programme
- Employee discount
Registered Manager
Taylor Care Lancashire Ltd —Burnley
- £32,000 - £37,000 a year
- Full-time
- Anatomy knowledge
- Business development
- In-person
- Free parking
- Annual leave
Quick apply
2d
SEN Mentor
Young Giants —Stretford
- £30 - £40 an hour
- Travel
- Mentoring
Quick apply
3d
Consultant - Programme Advisory
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Analysis skills
Account Executive
Jensten Group —Shipley
- Hybrid work
- Communication skills
Quick apply
Property Claims Handler - (Drainage & Underground Services)
Catalyst Services UK Ltd —Delph
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Quality Assurance Manager
Hopwood Hall —Manchester
- £54,399 a year
- Full-time
- Analysis skills
- Teaching
- Free parking
- Employee discount
Quick apply
5d
Course Leader - World of Media
UA92 —Manchester
- £47,000 - £52,000 a year
- Full-time
- Master's degree
- Leadership
- Teaching
Affiliates Director
Dentsu —Manchester
- Full-time
- Project management
- Team management
- Mentoring
11d
Copywriter | Industry-Leading UK Agency Serving the US
Orange & Gray Limited —Manchester
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Marketing
- Health & wellbeing programme
- Work from home
Quick apply
12d
Senior Stress Engineer
Assystem —Blackburn
- Hybrid work
- Employee discount

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Wholesale Retention Specialist - Mobile

Giacom -
Nelson

Quick apply

Job details

Benefits

Annual leave
Company pension

Qualifications

Analysis skills
Account management
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We’re looking for a Wholesale Retention Specialist to play a key role in protecting and growing recurring revenue across our Mobile partner base. This is a predominantly desk-based role, focused on data, insight, and proactive partner engagement. You’ll also spend time travelling to visit partners, supporting our Account Directors on partner meetings where in‑person collaboration will help strengthen relationships and drive better commercial outcomes.

This role goes beyond traditional renewals management. You’ll be responsible for anticipating churn risk, shaping retention strategy, and helping partners future‑proof their customer bases through insight-led conversations and commercially focused action.

What you’ll be doing

Owning a forward-looking retention pipeline, identifying risks and opportunities well ahead of contract end dates.
Creating and executing partner-specific retention strategies to minimise churn and maximise lifetime value.
Acting as a trusted commercial advisor to partners, helping them retain and grow their own customer bases.
Analysing data to spot churn indicators, usage trends, lifecycle risks, and upsell opportunities.
Translating insight into clear, actionable recommendations for partners and internal teams.
Supporting Account Directors with partner visits and joint engagement, where in-person input adds value.
Working closely with Sales, Product, and Support teams to resolve issues impacting retention.
Identifying opportunities to expand revenue through increased adoption of Giacom products and services.
Maintaining accurate forecasting, CRM records, and reporting.

Your Experience

Demonstrable experience in account management, retention, or partner/channel sales specifically within the mobile space.
Strong analytical capability with experience using a CRM and data tools.
Highly organised, with the ability to manage complex pipelines, multiple priorities, and partner activity in a structured and disciplined way.
Ability to turn data into clear commercial actions.
Excellent communication and relationship-building skills.
Proactive mindset with the ability to highlight risks and opportunities before they become issues.
Confident managing a pipeline and prioritising workload effectively.

What's in it for you?

Flexible working.
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

retention specialist jobs in burnley, lan

Wholesale Retention Specialist - Mobile

IPS Employment Specialist

Course Leader

Head of CRM

HR Operations Specialist

Member Management and Development Specialist

Director of Psychological Professions

Information Governance Officer (Technical)

Client Partner

National Network Manager (24/7 Contractor Operations)

Registered Manager

SEN Mentor

Consultant - Programme Advisory

Account Executive

Property Claims Handler - (Drainage & Underground Services)

Quality Assurance Manager

Course Leader - World of Media

Affiliates Director

Copywriter | Industry-Leading UK Agency Serving the US

Senior Stress Engineer

I want to receive the latest job alerts for retention specialist in burnley, lan

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