Line support / helpdesk Work, Jobs in Burpham, Wsx (with Salaries)

Service Support Technician
Mid Sussex District Council —Sussex
- £35,412 - £39,862 a year
- Full-time
- Communication skills
13d
Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Business Support Co-Ordinator
Mitie —Worthing
- £14,276.60 a year
- Administrative experience
- Communication skills
- Negotiation
8d
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
Customer Service Executive
Epassi —Haywards Heath
- Temporary
- Hybrid work
- English
- No degree
Contract Support
Dalkia —Brighton and Hove
- £35,924 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Employee assistance programme
- Employee discount
Facilities Administrator - Helpdesk
Emcor —Horsham
- £30,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Order Processing Specialist (Fixed-Term Contract)
Thermo Fisher Scientific —Horsham
- Full-time
- Computer literacy
- ERP systems
- English
11d
Field Support Consultant
ramsac —Guildford
- £34,000 a year
- Hybrid work
- Research
Quick apply
IT Repairs Engineer
Class Technology Solutions Ltd —Crawley
- £27,000 a year
- Full-time
- Maintenance
- English
- Windows
Quick apply
Facilities Assistant
ISS Facility Services —Hove
- Customer service
- Cleaning
- Computer skills
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply

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Service Support Technician

Mid Sussex District Council -
Sussex

Apply Now

Job details

Full-time
£35,412 - £39,862 a year
13 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer hardware
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Service Support Technician - 6 month fixed term contract

Digital and Technology Services – Mid Sussex District Council

Are you passionate about technology and delivering outstanding customer service? Do you enjoy solving problems, helping people, and learning new technologies? If so, we'd love to hear from you.

We're looking for two Service Support Technicians to join our Digital and Technology Operations Team on an initial six-month secondment. This is an excellent opportunity for someone who enjoys working at the heart of IT support, providing first-line technical assistance while helping colleagues make the most of technology.

Please note this role is offered on a hybrid basis with a view to 2-3 days in the office per week.

About the role

As a Service Support Technician, you'll be one of the first points of contact for technology support across the Council. You'll help colleagues resolve a wide range of hardware, software and business system issues, while contributing to the delivery of reliable, modern and user-focused digital services.

Your work will include:

Providing first-line helpdesk support and excellent customer service.
Diagnosing and resolving hardware and software issues.
Supporting Microsoft 365, Active Directory, email systems and cloud-based applications.
Preparing and configuring laptops, mobile devices and other equipment.
Maintaining knowledge articles, technical documentation and asset records.
Supporting meeting room technology, printers and other workplace systems.
Working with colleagues and suppliers to improve services and deliver technology projects.
Helping users adopt new systems and ways of working.

About you

We're looking for someone who is customer-focused, enthusiastic and keen to develop their technical skills.

You'll ideally have:

Experience in an IT support, service desk or similar technical support role.
Strong troubleshooting and problem-solving skills.
Good knowledge of Microsoft technologies, including Microsoft 365.
Experience supporting PC hardware, mobile devices and business applications.
Excellent communication skills and a genuine desire to help others.
The ability to understand user needs and translate them into practical technical solutions.

Local government experience is welcome but not essential. What's most important is your attitude, willingness to learn and commitment to delivering excellent service.

Why join us?

At Mid Sussex District Council, you'll be part of a supportive team helping to deliver technology services that make a real difference to our colleagues and communities. You'll gain experience across a broad range of technologies while working in an environment that encourages learning, collaboration and continuous improvement.

Interested?

If you'd like an informal chat about the role before applying, we'd be delighted to hear from you. Please contact Lewis Bridger, Digital and Technology Service Manager at [email protected], or speak to a member of the Digital Team to find out more about the opportunity.

Join us and help shape the future of digital services at Mid Sussex District Council.

Apply Now

Refine Your Search

line support / helpdesk jobs in burpham, wsx

Service Support Technician

Systems Support Analyst

Junior IT Support Engineer

1st Line Helpdesk Consultant

IT Support - Trainee

Service Desk Analyst

First Line Support / Helpdesk Engineer - Hybrid

Business Support Co-Ordinator

On Site Support Engineer

Customer Service Executive

Contract Support

Facilities Administrator - Helpdesk

Order Processing Specialist (Fixed-Term Contract)

Field Support Consultant

IT Repairs Engineer

Facilities Assistant

MS Dynamics NAV Support Technician with Systems Development

Other jobs to consider

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