Application support manager Work, Jobs in Burscough, Lan (with Salaries)

Application Support Manager
System C —Liverpool
- Full-time
- SQL
- Communication skills
Administrator
Bachy Soletanche —Ormskirk
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Administrator
Lancashire and South Cumbria NHS Foundation Trust —Ormskirk
- £25,760 - £27,476 a year
- Part-time
- Computer skills
- Communication skills
5d
Registered Manager
Connell Court Care Home —Southport
- From £50,000 a year
- Full-time
- Management
- Care experience
- IT
- Free parking
- Employee discount
Quick apply
9d
House Manager
McCarthy & Stone —Ormskirk
- £26,317.20 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
Quick apply
11d
Registered Care Manager
Helping Hands —Southport
- Up to £44,800 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
13d
Health and Safety Advisor
Bachy Soletanche —Ormskirk
- IT
- Construction
- Annual leave
- Employee assistance programme
2d
BUSINESS SUPPORT OFFICER 5
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Full-time
- School
Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)
Redolution Ltd —Preston
- £28,000 - £34,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
Quick apply
5d
PROGRAMME MANAGER - GRADE 8
University of Liverpool —Liverpool
- £47,389 - £59,966 a year
- School
9d
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
8d
Customer Escalations Officer
Perch Group —Blackpool
- From £27,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Work from home
- Referral programme
Quick apply
ATTENDANCE & ADMIN OFFICER
Lancashire County Council —Preston
- £28,142 - £32,061 a year
- Full-time
- Administrative experience
- Organisational skills
- School
1d
Private Sector Housing Team Leader
West Lancashire Borough Council —Skelmersdale
- £48,226 - £50,269 a year
- Full-time
- Communication skills
- Annual leave
Head of Studies of Vocational & Technical Programme
Runshaw College —Leyland
- Up to £62,547 a year
1d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Facilities Management —Preston
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Project Delivery Lead
BAE Systems —Preston
- £67,000 a year
- IT
5d
Commissioning and Contract Manager
Lancashire County Council —Preston
- £46,142 - £51,356 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
12d
Information Governance Officer
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
1d
Project Manager (Projects & Programme Delivery)
Edge Hill University —Ormskirk
- £46,049 - £51,753 a year
- Full-time
- University
- Construction
- Communication skills

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Application Support Manager

System C -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft SQL Server
SQL
Application support
Communication skills
T-SQL

Full job description

Description

At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic's market-leading social care and case management software.

The role

As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will oversee the triage and prioritisation of customer tickets, manage workload across the team, and take ownership of escalations to ensure critical issues are resolved efficiently. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.

What you will be doing

Leading and line managing an Application Support team, including performance reviews and wellbeing support
Triaging incoming tickets and assigning work appropriately
Managing team workload to ensure effective use of time and skills
Owning customer escalations and high-priority issues
Working closely with Application Support Engineers to resolve complex problems
Analysing support demand to identify recurring or high-volume issues
Supporting smooth handover from implementation into live support
Maintaining ownership of customer calls and tickets in JIRA

What you will bring

Proven experience leading an application or software support team
Strong prioritisation and decision-making skills in live support environments
In-depth knowledge of the Liquidlogic product set
Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues
Confidence managing customer escalations and complex stakeholder relationships
Clear, professional written and verbal communication skills

Why join System C

You will be part of a purpose-driven organisation focused on improving outcomes in health and social care. We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.

Apply today to lead a team that supports technology making a real difference to people's lives.

Apply Now

Refine Your Search

application support manager jobs in burscough, lan

Application Support Manager

Administrator

Administrator

Registered Manager

House Manager

Registered Care Manager

Health and Safety Advisor

BUSINESS SUPPORT OFFICER 5

Delivery & Ops Enablement Lead - (Projects Co-ordinator/EA/PA)

PROGRAMME MANAGER - GRADE 8

Programme Manager

Customer Escalations Officer

ATTENDANCE & ADMIN OFFICER

Private Sector Housing Team Leader

Head of Studies of Vocational & Technical Programme

Customer Service Helpdesk Advisor (Reactive Planner)

Project Delivery Lead

Commissioning and Contract Manager

Information Governance Officer

Project Manager (Projects & Programme Delivery)

I want to receive the latest job alerts for application support manager in burscough, lan

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