Customer care specialist Work, Jobs in Burscough, Lan (with Salaries)

Customer Operations Administrator
PurelyPowered Ltd —Preston
- £24,420 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
11h
Welfare and Benefits Administrator
Partners Foundation Ltd —Wigan
- £23,775 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Work from home
- Sick pay
Quick apply
5d
Tesco Colleague Nights - Southport Extra
Tesco UK —Southport
- £13.28 - £14.55 an hour
- Full-time
- School
3d
Administrator
Sandstone Care Group —Much Hoole
- £15 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Human resources
- Employee discount
- Referral programme
Tesco Colleague - Southport Extra
Tesco UK —Southport
- £13.28 - £14.55 an hour
- Full-time
- School
3d
One Stop - Shift Leader
One Stop —Town Green
- £13.66 an hour
- Full-time
- IT
- Communication skills
- Time management
14d
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
Sales - Sales Advisor - UK
New Look —Southport
- Part-time
- Microsoft Word
7d
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- Sick pay
Quick apply
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
4d
Care Co-ordinator
Falcon-Care Blackburn —Leyland
- From £26,000 a year
- Full-time
- In-person
- Care plans
- Leadership
- Paid training
- Employee discount
Quick apply
Fundraising Assistant
Queenscourt Hospice —Southport
- £26,253 - £28,245 a year
- Call to connect
- CRM software
- Organisational skills
- Hospice
- Annual leave
- Employee assistance programme
Quick apply
18h
Tesco Colleague - Churchtown Esso Express
Tesco UK —Southport
- £13.28 - £14.55 an hour
- Full-time
3d
Pharmacy Manager - Southport
Tesco UK —Southport
- £44,990 - £61,861 a year
- Full-time
- IT
Receptionist / Admin Assistant
Mersey Care NHS Foundation Trust —Sefton
- £25,272 a year
- Full-time
- Communication skills
3d
Head of Asset Optimisation
The Riverside Group —Liverpool
- £84,239.41 a year
- Full-time
- Continuous improvement
- Communication skills
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Service Advisor
Barclays —Birkenhead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Duty Pharmacy Manager - Wigan
Tesco UK —Wigan
- Up to £52,000 a year
- Full-time
- IT

I want to receive the latest job alerts for customer care specialist in burscough, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care specialist jobs near burscough, lan

Customer Operations Administrator

PurelyPowered Ltd
Preston

Quick apply

Job details

Part-time
£24,420 - £31,000 a year
11 hours ago

Qualifications

Customer service
Renewable energy
Microsoft Office
Administrative experience
Computer skills
Phone etiquette
Communication skills

Full job description

About PurelyPowered

PurelyPowered is a fast-growing renewable energy company specialising in high-quality residential solar PV, battery storage and air conditioning installations. We pride ourselves on honest advice, exceptional customer service and a straightforward, pressure-free sales process.

As our business continues to grow, we're looking for a friendly, organised and proactive Customer & Operations Administrator to become the first point of contact for our customers and support the day-to-day running of the business.

This is an exciting opportunity to join a growing company where your role will evolve alongside the business, with genuine opportunities for increased responsibility and career progression.

The Role

The purpose of this role is simple: keep our customers informed, our operations organised and free up our Managing Director to spend more time helping customers and growing the business.

You'll become the first voice our customers hear, helping create an outstanding first impression while ensuring every enquiry is handled professionally, efficiently and with genuine care.

We're looking for someone who enjoys speaking with people, is highly organised and can confidently manage multiple tasks while working independently.

Key ResponsibilitiesCustomer Enquiries

Answer incoming telephone calls professionally and confidently.
Respond to customer emails promptly.
Book technical home surveys into the company diary.
Provide reassurance and guidance to prospective customers without using high pressure sales techniques.
Ensure all new enquiries receive a prompt response, ideally within 10 minutes during working hours.

Sales Administration

Send survey confirmations and appointment reminders.
Follow up outstanding quotations and proposals.
Keep accurate customer records.
Liaise with customers throughout their journey and answer general enquiries.

Operations Support

Arrange scaffold bookings.
Coordinate installation dates with customers and installation teams.
Assist with scheduling and diary management.
Ensure customers remain informed throughout every stage of their project.

Compliance & Documentation

Complete and submit various technical and administrative documents (full training provided).
Prepare and organise customer paperwork.
Maintain organised digital records and documentation.

Software You'll Use

Google Workspace
Gmail
Google Calendar
Google Sheets
Microsoft Office

Full training will be provided on any specialist software and documentation required.

We're Looking For -

Essential

Friendly, approachable and professional.
Confident speaking with customers over the phone.
Excellent written communication skills.
Highly organised with strong attention to detail.
Able to prioritise workload and manage multiple tasks.
Comfortable working independently and making routine decisions.
Previous administrative experience.
Excellent computer skills.

Desirable

Experience within the electrical, construction or renewable energy industry.
Previous customer service experience.
Experience within the solar industry (highly desirable but not essential).

Working Hours

Approximately 25–30 hours per week initially.
Hours can be flexible and arranged around school hours where appropriate.
Hybrid working to begin with.
Transition to a predominantly remote role during the early stages.
Long-term vision to become office based as the business continues to expand over the next 10–12 months.
Opportunity to progress into a full-time (40-hour) position as the company grows.

What Success Looks Like

Within the first six months you will:

Ensure every new enquiry is contacted within 10 minutes during working hours wherever possible.
Keep customers updated throughout every stage of their project.
Maintain organised customer records and schedules.
Reduce administrative workload so the Managing Director can focus primarily on customer surveys and business growth.
Help deliver an exceptional customer experience that generates positive reviews and referrals.

Why Join PurelyPowered?

You'll be joining a small but ambitious company at an exciting stage of growth.

Rather than becoming another number in a large organisation, you'll have the opportunity to make a genuine impact on how the business operates. Your ideas will be welcomed, your responsibilities will grow over time, and you'll play an important role in helping build one of the region's leading renewable energy companies.

If you're organised, enjoy helping people and take pride in delivering exceptional customer service, we'd love to hear from you.

Pay: £24,420.00-£31,000.00 per year

Work Location: Hybrid remote in Preston (Lancashire, North West Region)

Quick apply

Refine Your Search

customer care specialist jobs in burscough, lan

Customer Operations Administrator

Welfare and Benefits Administrator

Tesco Colleague Nights - Southport Extra

Administrator

Tesco Colleague - Southport Extra

One Stop - Shift Leader

Customer Service Representative

Sales - Sales Advisor - UK

Logistics Specialist - Nights

Customer Service Specialist

Care Co-ordinator

Fundraising Assistant

Tesco Colleague - Churchtown Esso Express

Pharmacy Manager - Southport

Receptionist / Admin Assistant

Head of Asset Optimisation

Operations Team Leader - Specialist Services

People Partner

Senior Customer Service Advisor

Duty Pharmacy Manager - Wigan

I want to receive the latest job alerts for customer care specialist in burscough, lan

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected