Customer relations Work, Jobs in Burscough, Lan (with Salaries)

Customer Relations Advisor
Magnavale Ltd —Warrington
- £26,431.00 - £34,320.31 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
Quick apply
Customer Relations Manager
Windmill lodge Care Home —Lytham St. Annes
- £38,000 a year
- Full-time
- Sales
- Customer service
Quick apply
1d
Customer Relations Officer
Cheshire West and Chester Council —Ellesmere Port
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Facilities Management —Preston
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Fan Engagement Officer
Blackpool Football Club —Blackpool
- Weekend availability
- Microsoft Office
- First Aid Certification
- Team management
Quick apply
1d
Intake Supervisor
Dunbia —Preston
- Full-time
- Microsoft Excel
- English
- Organisational skills
9d
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Employee Relations Operations Administrator
Select Engineering —Liverpool
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
11d
Customer Service Receptionist
Thomas Hardie Commercials Ltd —Preston
- £35,687.04 a year
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
7d
Alumni Relations Coordinator
Liverpool John Moores University —Liverpool
- £26,707 - £31,236 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
Policy Enforcement Officer | Full time | Farington, Lancashire
Lancashire County Council —South Ribble
- £28,142 - £32,061 a year
- Weekend availability
- Analysis skills
- Communication skills
Operational Support Officer
HM Courts & Tribunal Service —Blackpool
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Customer Service Advisor
BPO GLOBAL INTERIM MANAGEMENT LTD —Liverpool
- £14 - £17 an hour
- Full-time
- Bilingual
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
3d
Planning Assistant
Chorley Council and South Ribble Counci —Chorley
- £27,694 - £33,699 a year
- Call to connect
- Customer service
- Administrative experience
- Travel
- Free parking
- Annual leave
3d
Project Officer
Your Housing Group —St Helens
- £25,407 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
4d
Supply Chain Coordinator
TVS Supply Chain Solutions —Chorley
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
- Employee assistance programme
- Employee discount
Sales and Business Development
Kings Fine Cooked Meats —Wigan
- £32,000 a year
- Full-time
- CRM software
- Sales
- Driving
Quick apply
1d
Administrative Assistant/Legal Assistant
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Word processing
- Administrative experience
- Annual leave
- Employee discount
9d
Safer Travel Officer
Amulet —Preston
- £13.45 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
1d

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Customer Relations Advisor

Magnavale Ltd
Warrington

Quick apply

Job details

Permanent | Full-time
£26,431.00 - £34,320.31 a year

Benefits

Free parking
Cycle to work scheme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

CUSTOMER RELATIONS ADVISOR

JOB SUMMARY

We are seeking a dedicated and personable Customer Relations Advisor to join our team. The successful candidate will act as the central customer service hub for multi-site operations, serving as the primary point of contact between clients and the business across all sites. This role is responsible for managing and coordinating client communications, booking diaries, and operational queries, whilst ensuring internal and external service targets are consistently achieved over multiple shifts, across a 24/7 operation

RESPONSIBILITIES

- Respond promptly and professionally to customer enquiries via phone and email platforms

- Act as the first point of contact for all inbound telephone calls across multi-site operations, answering, directing and managing calls professionally and efficiently to the appropriate site or department.

- Manage and monitor multi-site email inboxes, ensuring all client and internal communications are acknowledged, actioned and directed to the correct site team in a timely manner.

- Organise and maintain booking diaries for multiple sites, coordinating inbound and outbound transport to support smooth operational flow.

- Process orders at customer request via the WMS platform in a timely manner, and produce analytical data and reports as required.

- Liaise between sites to ensure operational queries and customer requirements are communicated clearly and resolved efficiently, maintaining a consistent standard of service across all locations.

- Maintain accurate records through efficient data entry and management of customer information within our CRM system.

- Provide personalised assistance by understanding customer needs and offering appropriate solutions or products.

- Analyse customer feedback and interaction data to identify trends and areas for improvement.

- Collaborate with other departments to resolve complex issues swiftly and effectively.

- Ensure all client enquiries are responded to professionally and followed through to a satisfactory conclusion, with accurate and timely archiving of all correspondence and documentation.

- Escalate stock and client relationship issues to the relevant site management team when appropriate.

- Comply with site HACCP to ensure product safety, legality and quality.

- Ensure Health & Safety procedures are followed to maintain a safe working environment for self and others.

SKILLS & EXPERIENCE

- Strong communication skills, both verbal and written, with an emphasis on clear, professional interaction.

- Excellent phone etiquette and active listening abilities.

- Proficiency in data entry with high attention to detail.

- Analytical skills to interpret customer data and feedback for continuous improvement.

- Organised approach with the ability to manage multiple tasks efficiently under pressure.

- Demonstrates a positive approach to improving service levels and stock accuracy.

- Proactive and enthusiastic with a commitment to delivering exceptional service in a dynamic setting.

This role offers an engaging environment where your communication skills can thrive while contributing positively to our organisation's success.

Pay: £26,431.00-£34,320.31 per year

Benefits:

Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer relations jobs in burscough, lan

Customer Relations Advisor

Customer Relations Manager

Customer Relations Officer

Customer Service Helpdesk Advisor (Reactive Planner)

Client Project Coordinator

Fan Engagement Officer

Intake Supervisor

Customer Service Helpdesk Advisor (Reactive Planner)

Employee Relations Operations Administrator

Customer Service Receptionist

Alumni Relations Coordinator

Policy Enforcement Officer | Full time | Farington, Lancashire

Operational Support Officer

Customer Service Advisor

Planning Assistant

Project Officer

Supply Chain Coordinator

Sales and Business Development

Administrative Assistant/Legal Assistant

Safer Travel Officer

I want to receive the latest job alerts for customer relations in burscough, lan

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