Retention manager Work, Jobs in Burscough East, Lan (with Salaries)

Senior Client Success Manager
DCBL —Runcorn
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
7d
Responsible Individual (RI) – Children's Residential Services
Capricorn Care NW ltd —Knowsley
- £75,000 - £80,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
6d
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
General Manager
Belong —Birkdale
- £72,224 a year
- Full-time
- Budgeting
- Leadership
- Paid training
- Annual leave
Quick apply
Sales and Retention Manager
Everlast Gyms+ —Liverpool
- Weekend availability
- Business development
- Mentoring
- Training & development
- Employee discount
- Gym membership
Quick apply
Business Development Manager (BDM)
Fluidic Limited —Warrington
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- CRM software
- Management
- Free parking
- Annual leave
Quick apply
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Business development
- Contracts
- Annual leave
Aftersales Manager
Chapelhouse Group —Southport
- £40,000 - £70,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Paid training
- Annual leave
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Service Manager
Fibre Nova Ltd —Liverpool
- £30,000 - £38,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
Quick apply
Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
Customer Success & Membership Administration Manager
First Kick Mini Kickers —Walton le Dale
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Computer skills
- In-person
- Free parking
- Flexitime
Quick apply
14d
Channel Manager - Healthcare
Parkingeye Limited —Chorley
- £65,000 - £75,000 a year
- Full-time
- Business development
- Analysis skills
- Leadership
Quick apply
2d
Assistant Central Operations Manager
Edu-Lettings UK Ltd —Bolton
- £26,500 - £27,100 a year
- Weekend availability
- Travel
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
Sales Coach & SDR Team Lead
Newcode Partnership —Leyland
- Full-time
- Hybrid work
- CRM software
- English
- Mentoring
Quick apply
6d
Senior Property Manager
Curlett Jones Estates —Liverpool
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Aftersales Manager
Evans Halshaw —Preston
- Customer service
- Annual leave
- Employee discount
Quick apply
Business Development Manager
Scan Computers International Limited —Bolton
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Databases
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
Caterlink - Group Manager
Caterlink —Blackpool
- Up to £25,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply

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Senior Client Success Manager

DCBL -
Runcorn

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
7 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Account-based growth strategy development
Client engagement
Stakeholder liaison
Data analysis skills
Analysis skills
Presentation skills
Partnership building
Relationship management
Account management

Full job description

Senior Client Success Manager

Salary: £45,000 - £55,000 (Depending on Experience) + Excellent Benefits

Location: Runcorn (Office Based)

Hours: Monday - Friday | No Weekends | Early Finish Fridays

Join one of the UK's most recognised names in Legal & Debt Resolution.

This is a senior client-facing role for an experienced relationship manager who can operate strategically and build trusted partnerships with major UK Clients. Working alongside our Head of Client Services, you will take ownership of high-profile accounts and help shape the continued development of our award-winning Client Services function.

If you want to influence client strategy, strengthen relationships and make a visible commercial impact, we would like to hear from you.

About DCBL

Established in 2001, DCBL has become one of the UK's leading providers of Debt Resolution, High Court Enforcement and Legal Services.

Operating across DCBL and DCB Legal, we work with many of the country's most recognised organisations, providing market-leading recovery solutions supported by innovative technology, exceptional customer service and industry-leading compliance standards.

Our business continues to experience significant growth, creating an exciting opportunity for an ambitious senior client professional to become part of our journey.

The Opportunity

Reporting into the Head of Client Services, you'll play a key role in developing and strengthening strategic client relationships across the Group.

You'll act as the senior day-to-day contact for a portfolio of high-value clients, ensuring exceptional service delivery while identifying opportunities to improve performance, strengthen partnerships and support future growth.

You'll regularly engage with senior decision-makers, presenting business performance, discussing commercial opportunities and helping clients maximise the value of our services.

This is a highly visible role offering genuine influence across the organisation.

Key Responsibilities

Build trusted relationships with senior client stakeholders, from Operational Managers through to Directors and Board-level executives.
Own a portfolio of strategic clients, ensuring outstanding service delivery and long-term client retention.
Develop and deliver strategic account plans aligned with both client objectives and DCBL's commercial goals.
Analyse operational and commercial performance data to identify trends, opportunities and service improvements.
Work closely with Operations, Legal, IT, Finance and Commercial teams to deliver seamless client outcomes.
Act as the senior escalation point for complex client issues, taking ownership through to resolution.
Identify opportunities for organic account growth and support wider commercial initiatives across the Group.

What We're Looking For

We're looking for someone who already understands what excellent strategic client management looks like. You'll have experience managing complex client relationships within a professional, regulated or business-to-business environment and be confident engaging with senior stakeholders.

Ideally you'll bring:

Experience within Client Success, Client Services, with a proven track record of managing high-value client relationships.
Strong commercial awareness with the ability to identify opportunities for growth and added value.
Excellent analytical skills with confidence interpreting data and translating insights into meaningful recommendations.
A proactive, solutions-focused approach with a genuine desire to deliver exceptional client outcomes.

This Role Isn't For Everyone

We're looking for someone who wants to make a genuine impact. This isn't a role for someone who simply maintains customer accounts.

You'll be expected to challenge constructively, influence decision-making, identify opportunities, solve complex problems and become an integral part of our clients' businesses.

If you're comfortable presenting in boardrooms, building relationships with senior stakeholders and taking ownership of strategic client partnerships, you'll thrive here.

What You'll Receive

Salary of £45,000 - £55,000 depending on experience.
Early finish every Friday.
30 days holiday including Bank Holidays.
Free on-site parking.
Employee Assistance Programme.
Complimentary refreshments.
Monthly company lunches.
Structured induction into our industry and specialist services.
Genuine opportunities for career progression within one of the UK's fastest-growing organisations.

Why Join DCBL?

You'll be joining an ambitious business with a reputation for innovation, compliance and exceptional client delivery.

More importantly, you'll be joining a leadership team that genuinely values ideas, encourages initiative and gives talented people the opportunity to influence the direction of the business.

If you're looking for a role where you can build meaningful client relationships, contribute commercially and develop your career within an award-winning organisation, we'd love to hear from you.

Quick apply

Refine Your Search

retention manager jobs in burscough east, lan

Senior Client Success Manager

Responsible Individual (RI) – Children's Residential Services

Account Manager

General Manager

Sales and Retention Manager

Business Development Manager (BDM)

Operations Manager

Aftersales Manager

Customer Relations Team Manager

Customer Service Manager

Senior CRM Manager

Customer Success & Membership Administration Manager

Channel Manager - Healthcare

Assistant Central Operations Manager

Sales Coach & SDR Team Lead

Senior Property Manager

Aftersales Manager

Business Development Manager

Customer Experience Manager

Caterlink - Group Manager

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