Staff engineer Work, Jobs in Bury, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
Data Analyst
Bury Council —Bury
- £35,412 - £38,220 a year
- Full-time
- SQL
7d
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Quality Controller
Sonae (UK) —Wigan
- £35,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
Quick apply
5d
Orthotist
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
- Rehabilitation centre
- Care plans
3h
Drainage Designer
Bethell Construction Ltd —Manchester
- Full-time
- Communication skills
Logistics Coordinator
Pixel Inspiration —Altrincham
- £27,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Free parking
- Store discount
Quick apply
12d
Temporary Works Design Engineer
Kier Group —Manchester
- Full-time
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Mechanical Design Engineer (Autodesk/Inventor Bias)
Micro Can Ltd —Bolton
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Manufacturing Maintenance Engineer
James Hall & Co Ltd —Preston
- £22.29 an hour
- Full-time
- Maintenance
- Microsoft Office
- Bakery
- Free parking
- Annual leave
Quick apply
Compliance Executive
JLA —Sowerby Bridge
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Design Team Leader
Kier Group —Manchester
- £50,000 - £57,500 a year
- Full-time
- Driving
- Travel
- Communication skills
Trustee / FE Governor
FE Governor Recruitment Service —Manchester
- No experience needed
- Leadership
11d
Apprentice Gas Engineer
Regenda Group —St Helens
- £16,224 a year
- Full-time
- Customer service
- Plumbing
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Graduate Civil Engineer (2026 start)
Clancy Consulting —Manchester
- Engineering
- Master's degree
- Bachelor's degree
Contract Support Team Member – Manchester - 12 Months Fixed Term Contract
APCOA PARKING (UK) LTD —Manchester
- £13.20 an hour
- Full-time
- Customer service
Quick apply
13d
Graduate Structural Engineer
Clancy Consulting —Manchester
- Engineering
- Master's degree
- Bachelor's degree
Highways Design Engineer
Kier Group —Manchester
- Full-time
- AutoCAD
- Civil engineering

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

staff engineer jobs in bury, gtm

Helpdesk Manager

Data Analyst

CAD Designer

Quality Controller

Orthotist

Drainage Designer

Logistics Coordinator

Temporary Works Design Engineer

Customer Service Manager – Maternity Cover

Customer Service Advisor

Mechanical Design Engineer (Autodesk/Inventor Bias)

Manufacturing Maintenance Engineer

Compliance Executive

Design Team Leader

Trustee / FE Governor

Apprentice Gas Engineer

Graduate Civil Engineer (2026 start)

Contract Support Team Member – Manchester - 12 Months Fixed Term Contract

Graduate Structural Engineer

Highways Design Engineer

I want to receive the latest job alerts for staff engineer in bury, gtm

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