service advisor Work, Jobs in byfleet, sry (with Salaries)

Service Advisor
Walton Audi —Walton-on-Thames
- £30,000 - £38,380 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
11d
Service Advisor
SMC Motor Group —Woking
- Up to £36,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Store discount
- Health & wellbeing programme
Quick apply
3d
Trainee Service Advisor
WVC Service Centre / Weybridge Isuzu —West Byfleet
- Full-time
- Sales
- Customer service
- In-person
Quick apply
1d
Customer Service Advisor
Synnovis —London
- £26,900 - £32,000 a year
- Full-time
- Customer service
1d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick apply
3d
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Rotating shift
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
3d
Customer Service Advisor
Kinetico —Staines-upon-Thames
- Full-time
- Health & wellbeing programme
- Life insurance
Rolls Royce CRM / Aftersales Advisor
Sytner Rolls-Royce Egham —Egham
- Full-time
- Employee discount
Senior Service Advisor
Lookers —Guildford
- £35,000 - £41,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Customer service
Customer Service Advisor
Hedin Automotive London Ltd —Weybridge
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Service Advisor
Sandown Mercedes-Benz of Guildford —Guildford
- From £34,000 a year
- Full-time
- Customer service
- IT
- In-person
- Store discount
- Employee discount
Quick apply
1d
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor (Full-time)
1pMobile —Alton
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Health & wellbeing programme
- Relocation assistance
Quick apply
Customer Service Adviser
NFU Mutual —Cobham
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Financial services
- Annual leave
- Employee discount
Customer Service Advisor
Arena Group —London
- Overtime
- Customer service
- Organisational skills
- IT
Audi Service Advisor
Sytner Audi Reading —Reading
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
2d
Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
Service Advisor
Lookers —Farnborough
- £32,000 - £38,000 a year
- Temporary
- Customer service
- Communication skills
- Annual leave
Quick apply

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Service Advisor

Walton Audi
Walton-on-Thames

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Job details

Permanent | Full-time
£30,000 - £38,380 a year
11 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Mechanical engineering
Driving Licence
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Job Title: Service Advisor
Location: Drift Bridge Group - Walton Audi

Salary: £30,000-£32,380 dependant on experience + £6,000 OTE

Hours: 08:00 – 18:00 Monday to Friday, with a requirement to work 1 Saturday Morning every 4 weeks.

About the Role: Walton Audi is looking for an experienced and customer-focused Service Advisor to join our professional aftersales team. This is an exciting opportunity to represent a prestigious premium brand and play a key role in delivering an outstanding customer experience from start to finish.

As a Service Advisor, you will be the main point of contact between our customers and workshop team, ensuring all servicing and repair work is managed efficiently and communicated clearly throughout the process. You will work closely with technicians, parts departments, and aftersales colleagues to maintain the highest standards of customer care and operational excellence.

From booking vehicles in to final handover, you’ll ensure every customer receives a seamless and professional experience while identifying opportunities to recommend additional products and services that genuinely benefit them.

Key Responsibilities:

Customer Engagement: Provide a warm, professional greeting and clear communication on all service or repair needs.
Service Coordination: Collaborate with the workshop and technicians to ensure efficient completion of work, including organizing test drives as needed.
Upselling: Offer additional products and services that benefit the customer, such as warranties and service plans.
Administration: Create accurate job cards, maintain customer records, and prepare invoices.
Team Collaboration: Coordinate with the parts and aftersales teams to ensure smooth operations.
Problem Solving: Address any issues promptly, finding the best resolution for both the customer and dealership.
Communication: Keep customers updated on service progress, costs, and timelines to ensure full transparency.

About You: We are looking for a confident and organised individual who thrives in a busy dealership environment and takes pride in delivering exceptional customer service.

Skills and Attributes:

Minimum of 2 years’ experience as a Service Advisor within the automotive industry
Experience with Audi, VAG brands, or premium automotive brands preferred
Strong understanding of vehicle servicing and repair processes
Excellent communication and interpersonal skills
Ability to explain technical information clearly to customers
Proven ability to upsell products and services in a customer-focused way
Strong organisational and administrative skills
Experience using dealership management systems such as Kerridge or RTC
Full, clean UK driving licence essential

About the Company:

Founded in 1936 by the Frost family, Drift Bridge Group is a privately owned, multi-franchise dealer group representing Audi, Honda, Volkswagen, Škoda, and Geely across Surrey and the surrounding areas.

Now in its third generation of family ownership, we continue to build our reputation on outstanding customer care, professionalism, and a supportive team culture. At Walton Audi, we are proud to offer a welcoming working environment where every team member is valued and encouraged to develop their career.

We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds.

Benefits:

Employee Recruitment Referral Payments: Earn extra rewards by referring talented individuals to join our team.
Occupational Health Services: We prioritise your health and well-being, providing services to ensure a supportive and healthy work environment.
Bonus Plans: Unlock your potential with generous bonus plans tailored for eligible positions, rewarding your hard work and dedication.
Exclusive Vehicle Benefits: Enjoy the opportunity to drive a new car with short-term contracts, fixed monthly payments, and zero deposits. Additionally, benefit from significant discounts on new and used cars.
Discounted Servicing and Parts: Maintain your vehicle affordably with employee-exclusive discounts on servicing, parts, and accessories.
Increased Holidays with Service: Celebrate your dedication with holidays that increase with each year of service.
Birthday Off: Enjoy a special day off on your birthday, because your milestones matter to us.
Company Pension Scheme: Secure your financial future with our robust pension plan.
Life Assurance: Benefit from comprehensive life assurance for members enrolled in our pension scheme, ensuring financial support for your loved ones.
Cycle to Work Scheme: Embrace a healthier lifestyle with our Cycle to Work Scheme, offering cost savings on a new bike.
Company Discounts: Unlock special savings on a variety of products and services as a token of appreciation for being part of our team.
Long Service Benefits: Recognise and reward your commitment to our company over the years with special perks and acknowledgments.
24/7 Employee Support: Access round-the-clock assistance from trained specialists, providing comprehensive support for emotional well-being, mental health, legal guidance, physical wellness, and financial advice.

If you are passionate about customer service and looking to progress your career with a premium automotive brand, we would love to hear from you. Apply today and join the team at Walton Audi.

Job Types: Full-time, Permanent

Pay: £30,000.00-£38,380.00 per year

Experience:

Service Advisor: 1 year (required)

Licence/Certification:

Drivers License (required)

Work Location: In person

Quick apply

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