Conference manager Work, Jobs in Caddington, Bdf (with Salaries)

Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Senior Logistics Manager
RD Network Business Solutions Ltd —Bedford
- £5,000 - £6,700 a month
- Full-time
- ERP systems
- In-person
- Leadership
Quick apply
3d
Trade Marketing Executive
easyJet —Luton Airport
- Full-time
- Hybrid work
- Marketing
- Annual leave
7d
Bench General Manager
Five Guys UK —Stevenage
- Up to £40,970 a year
- Customer service
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Practice Manager
Dental Beauty Partners —Welwyn Garden City
- £40,000 a year
- Management
- Customer service
- Patient care
- Annual leave
Quick apply
11d
Senior Business Development Manager
GXO Logistics —Milton Keynes
- Up to £70,000 a year
- Full-time
- Sales
- Travel
- Warehouse experience
- Annual leave
9d
Senior Product Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Agile
- Leadership
- Employee discount
Quick apply
10d
Senior Sales & Events Co-Ordinator
Levy —Milton Keynes
- £14.29 an hour
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Support Worker
UK Addiction Treatment Centres —Luton
- £12.71 an hour
- Full-time
- Care plans
- Negotiation
- Employee discount
Quick apply
Assistant Bar Manager
Hotel La Tour —Milton Keynes
- £30,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
Engagement Manager
Prescient Healthcare Group —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Leadership
- Flexible schedule
Quick apply
11d
Bookings Administrator
University of Hertfordshire —Hatfield
- £25,608 - £30,538 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Gym membership
6d
Assistant Manager
Five Guys UK —Hemel Hempstead
- Up to £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Area Sales Manager
Leviat —Dunstable
- Full-time
- Sales
- Free parking
- Annual leave
Quick apply
13d
Product Operations Manager
Kinetic Software —Milton Keynes
- £55,000 - £63,000 a year
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
11d
Sales & Events Co-Ordinator
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Product Owner
Kinetic Software —Milton Keynes
- £50,000 - £60,000 a year
- Hybrid work
- Hospitality
- AWS
- IT
- Employee assistance programme
- Employee discount
Health Club Manager
Manor of Groves Hotel —Sawbridgeworth
- Full-time
- Sales
- Customer service
- Hotel
- Employee discount
Quick apply
6d
Food & Beverage Multi Skilled Team Member
Letchworth Hall Hotel —Letchworth
- £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Customer Marketing Specialist
Medtronic —Watford
- £54,400 - £81,600 a year
- Full-time
- Remote
- Sales
- Project management
- Travel
11d

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Customer Experience Manager (EMEA)

Kinetic Software -
Milton Keynes

Apply Now

Job details

£40,000 - £45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Microsoft Office
Account management
Communication skills

Full job description

About Kinetic

At Kinetic we’re redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.

But we’re more than just software. We’re a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth. We believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you’re ready to help shape the future of operational technology in education and events, we’d love to meet you.

The Role

The Customer Experience Manager (CXM) looks after 40-50 EMEA Accounts with extreme ownership and accountability of the success and experience of each customer. A CXM’s typical week involves customer meetings, virtual or on site, supporting customers with product utilisation, success, and momentum on their account. You will work alongside the wider teams including Customer Support, Professional Services and Sales teams, to name a few. You may be supporting some customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on occasion overseas. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction and minimising any form of attrition. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer’s needs.

What You’ll Be Doing

The successful person is an essential part of the future success of this team. We’re not the type of business who provides a set of rules, we trust our people, we provide meaningful goals and we let them fly. In this role you’ll bring your personality, your flare for customer service and you’ll likely enjoy and be able to deliver the following:

Have a strong, confident presence when leading account meetings which will help you to form strong relationships with contacts at all levels for your own dedicated accounts.
Ensure progress and satisfaction through NPS and CSAT scores, consulting with Project Managers and Support Analysts if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines.
Help drive your customers short to long-term plans and expand their use of the Kx product suite by understanding their challenges and suggesting solutions, passing leads directly to the Sales team to provide demonstrations and progress opportunities.
Proactively offer and sell training to all customers, and specialise in an area of our product suite to deliver new starter training where possible.
Understand any gaps in the market or improvements to products needed due to feedback from customers. Discuss feedback with the rest of the Sales and Products teams to help shape the product development roadmap.
Collaborate with the rest of the business team to share industry knowledge, customer feedback and new ideas.
Ensure all customer interactions are logged in Salesforce and understand the importance of this activity, ensuring accurate data and audit is available for business insights.

What You’ll Bring

Core Skills & Experience

A minimum of 3 years + experience of a customer experience, client services or account management role
A proven track record of achieving targets would be adventurous
A background in EdTech or Higher Education is desirable, but not essential
Demonstrated proficiency with Microsoft Office Suite
Basic knowledge of a CRM system is preferred but not essential
Exceptional oral and written communication skills
An individual with a curious, proactive nature, who is the voice of the customer
Excellent planning, organisation and prioritisation skills
Strong technical background and fluency with the ability to learn new products quickly
Must be proactive and capable of producing quality work with minimal supervision

Benefits & Perks

At Kinetic, we believe work should come with rewards that make a real difference. Here’s just a taste of what you can expect when you join us:

25 days holiday (plus bank holidays) - with extra days the longer you’re with us
Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
Enhanced pension contributions to support your future
Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
Salary sacrifice schemes for electric vehicles and cycle-to-work
24/7 access to our Employee Assistance Programme for confidential advice and support
A full annual health check to keep you at your best
A flexible benefits platform - from life assurance and learning opportunities to retail discounts and cinema tickets
A genuine people-first culture where your growth and wellbeing come first
Performance-related bonus scheme to reward your contribution
Regular socials - from team get-togethers to all-company celebrations, with each department owning a budget for their events
The opportunity to attend group conferences, away days and learning forums both in the UK and abroad - network with other talent

We’ve created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day.

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

conference manager jobs in caddington, bdf

Customer Experience Manager (EMEA)

Senior Logistics Manager

Trade Marketing Executive

Bench General Manager

Practice Manager

Senior Business Development Manager

Senior Product Manager

Senior Sales & Events Co-Ordinator

Support Worker

Assistant Bar Manager

Engagement Manager

Bookings Administrator

Assistant Manager

Area Sales Manager

Product Operations Manager

Sales & Events Co-Ordinator

Product Owner

Health Club Manager

Food & Beverage Multi Skilled Team Member

Customer Marketing Specialist

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