Client services occupations Work, Jobs in Caerphilly, Cay (with Salaries)

Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Customer Service - Customer Service Representative
Multi-Color Corporation —Nantgarw
- Full-time
- Customer service
- Communication skills
Quick apply
Customer Experience Advisor
LegalAndGeneral —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
Quick apply
4d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
12d
Customer Experience Advisor
Legal & General Investment Management —Cardiff
- From £25,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
2d
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
- Annual leave
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
9d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Key Account Manager
Admiral —Cardiff
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave

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Client Services Associate/Business Partner

Mazuma GB Ltd -
Bridgend

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Work from home
Private medical insurance
Life insurance
On-site parking

Qualifications

CRM software
Microsoft Office
Analysis skills
Client services
Accounting
Account management
Communication skills

Full job description

Business Partner/Client Service Associate

Mazuma | Office based role (Bridgend)

About Us

Mazuma is a dynamic, innovative, tech-enabled accountancy firm with a mission to transform the lives of micro and small businesses owners, breaking down financial barriers and providing the tools, expertise and support they need to thrive. To achieve this ambition we recognise that outstanding client relationships are at the heart of everything we do and so we are looking for a Business Partner/Client Service Associate to support our clients.

We do not operate like a traditional accountancy firm. Our work is highly systemised, technology-led and data-driven, and we are proud to do things differently.

What you will be doing:

This role blends client relationship building with administrative support, ensuring client satisfaction and smooth business operations. We are looking for a confident, personable Business Partner/ Client Service Associate to be the trusted face our clients turn to— someone who thrives on solving problems, building rapport, and keeping things running smoothly behind the scenes

Main responsibilities:

Client Relationship Management – serve as the primary daily contact for client accounts. Act as the face of the firm to build trust, resolve queries, and handle escalations / complaints professionally
Onboarding & compliance - guide new clients through the onboarding process, which includes assisting with contracts, executing Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, and updating CRM databases.
Cross-Functional Collaboration - partner with internal departments (e.g., Bookkeepers, Accountants, Finance, Payroll) to resolve client issues and execute requests smoothly
MazApp Support- triage incoming manual and electronic communications / workflows to ensure teams work with work-ready files.

You will bring:

Proven experience within client services, account management or a professional services support role
Strong attention to detail and the ability to manage and prioritise multiple tasks
Proficiency in Microsoft Office and CRM
Excellent written and verbal communication skills, with confidence engaging across all levels of the business
Demonstrates a flexible approach to problem solving and ability to think strategically and autonomously
Strong analytical ability with high attention to detail
Respectful, trustworthy, polite, honest, and strong work ethic

Training & Development

You don’t need accountancy knowledge to succeed, we will teach you everything you need to know.

What’s in it for you:

£28,000 salary per annum
31 days holiday a year (including bank holidays)
2 wellbeing days a year
Hybrid working
Health Cash Plan
Life Assurance & Income Protection
Company Share Scheme ensuring everyone is rewarded against Mazuma’s success
Income Protection
Incentives
Salary Sacrifice pension scheme with 3% employer contribution rate

About Mazuma:

We are a market-leading, cloud-based accountancy subscription business. We are committed to helping small and micro businesses succeed and grow through our technology and expert accounting services. We know firsthand that running a business is hard work, and that’s why at Mazuma, we make life simple for small businesses by handling all their accounts and tax needs for them. If you are passionate about accountancy and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Work from home

Ability to commute/relocate:

Bridgend CF31 3AQ: reliably commute or plan to relocate before starting work (required)

Experience:

Client or Account Management: 2 years (required)

Work authorisation:

United Kingdom (required)

Location:

Bridgend CF31 3AQ (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in caerphilly, cay

Client Services Associate/Business Partner

Onboarding Specialist

Customer Service - Customer Service Representative

Customer Experience Advisor

Customer Care Administrator

Customer Experience Advisor

Assistant Client Manager

Consultant, Client Success

Contract Coordinator

Customer Services Coordinator

Senior Executive, Customer Success

Key Account Manager

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