Liaison Work, Jobs in Caerphilly, Cay (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Generic Therapy Assistant Practitioner
Cwm Taf Morgannwg University Health Board —Merthyr Tydfil
- £28,819 - £31,626 a year
- Full-time
- English
- Time management
6d
GP Receptionist
North Road Medical Practice —Cardiff
- £12.71 an hour
- Full-time
- Surgery
- English
- Organisational skills
Quick apply
2d
Production Support Operative
Engineered Performance Coatings Ltd —Cardiff
- £24,785 - £27,000 a year
- Full-time
- Warehouse experience
- Power tools
- In-person
Quick apply
Event Planner- Cardiff City FC
Levy —Cardiff
- £28,323.90 - £28,323.93 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
2d
Triathlon Coach (Junior Courses)
GLL —Cardiff
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
18h
Safeguarding and Wellbeing Lead
Maesteg School —Maesteg
- £31,922 - £33,525 a year
- Full-time
- In-person
- School
- Free parking
Quick apply
2d
OMC Security Operations Specialist
Vantage Data Centers UK Management Company Ltd —Newport
- Weekend availability
- Communication skills
- Annual leave
Quick apply
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
9d
Client Services Executive
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Learning & Development Business Partner
General Dynamics Land Systems UK —Pentrebach
- £44,000 - £55,000 a year
- Full-time
Procurement Business Officer
NHS Wales Shared Services Partnership —Cardiff
- £28,819 - £31,626 a year
- Full-time
- English
5d
Elective Home Education Officer with Responsibility for ALN
Torfaen County Borough Council —Torfaen
- £35,412 - £39,152 a year
- English
- School
13d
Operations Manager - Military
Hugh James —Cardiff
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Support Officer-Admin & Organisation L 2 - Eveswell Primary
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Communication skills
- School
7d
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Free parking
- Employee discount
Quick apply
8d
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Senior Administrator Officer for Regional Probation Director Office
HM Prison & Probation Service —Bridgend
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
3d
Safeguarding paralegal
Neath Port Talbot County Borough Council —Neath Port Talbot
- £27,694 - £31,022 a year
- Full-time
- Hybrid work
- Word processing
- No degree
- IT
- Employee assistance programme
- Employee discount
Young Carer's Youth Project Worker
Cardiff YMCA Housing Association —Cardiff
- From £27,670.50 a year
- Weekend availability
- Administrative experience
- Working with children
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d

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Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in caerphilly, cay

Claims/ Customer Experience Coordinator

Generic Therapy Assistant Practitioner

GP Receptionist

Production Support Operative

Event Planner- Cardiff City FC

Triathlon Coach (Junior Courses)

Safeguarding and Wellbeing Lead

OMC Security Operations Specialist

Clerk to Community Council

Client Services Executive

Learning & Development Business Partner

Procurement Business Officer

Elective Home Education Officer with Responsibility for ALN

Operations Manager - Military

Support Officer-Admin & Organisation L 2 - Eveswell Primary

Operations Manager - Waste Management

Delivery Station Liaison Agent

Senior Administrator Officer for Regional Probation Director Office

Safeguarding paralegal

Young Carer's Youth Project Worker

I want to receive the latest job alerts for liaison in caerphilly, cay

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