Customer support coordinator Work, Jobs in Calcot, Brk (with Salaries)

Helpdesk Coordinator
Q3 Services Group Limited —Theale
- £30,000 a month
- Part-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
10d
Extended Warranty & Service Contracts Coordinator
Farol Ltd. —Thame
- £32,000 - £32,500 a year
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Customer Relations Coordinator
Didcot Dental Studio —Didcot
- £13 - £16 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Flexitime
Quick apply
10d
Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
4d
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Freight Operations Coordinator
500 Logistics Limited —Thatcham
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
12d
Sales Support Coordinator
Cross Rental Services Group —Andover
- Full-time
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Work from home
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Whitchurch
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
Customer Service Coordinator
Trane Technologies —Basingstoke
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
- Life insurance
4d
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
10d
PEOPLE OPERATIONS COORDINATOR
Merlin Entertainments —Basingstoke
- £20,141.49 - £26,855.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
10d
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Facilities Management Coordinator
Mitie —Didcot
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Online Administration Coordinator
BCA —Hook
- £26,926.24 a year
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
- Employee discount
Quick apply
2d
Service Coordinator
KBO Fire & Security Ltd —Camberley
- £26,000 a year
- Weekend availability
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Group Bookings & Box Office Co-ordinator
The Anvil Trust Ltd —Basingstoke
- £16,556 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
9d

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customer support coordinator jobs near calcot, brk

Helpdesk Coordinator

Q3 Services Group Limited -
Theale

Quick apply

Job details

Permanent | Part-time
£30,000 a month
3 days ago

Benefits

Employee mentoring programme
Work from home
Employee discount
Paid volunteer time

Qualifications

Management
Customer service
Facilities management
GCSE
Supply chain
Information security
Communication skills
Help desk

Full job description

Main Duties

The role of helpdesk co-ordinator is to end-to-end support the facilities management helpdesk, ensuring that requests are dealt with professionally and are completed within required service levels based upon accurate prioritisation and allocation. Using our CAFM software (Facilio) the helpdesk co-ordinator will log and monitor all reactive and planned works to ensure non-conformance is escalated appropriately, and that clients has live access to accurate information on the current status of all activities.

Knowledge, skills & experience required:

Pedigree in a service provider/client delivery working on a helpdesk an integrated FM relationship
Background in managing complex national supply chain to complete reactive/planned activities
Good understanding facilities management services and relevant legislation
Understanding of the importance of accurate and timely data
Experience of working with a CAFM package
Robust understanding of information security and areas such as GDPR
Ability to think from the point of view of an end user, customer, and operation
Background in using data in an FM environment to improve delivery

Successful candidate will have:

· Strong customer service skills

· Ability to effectively communication regardless of the level of the recipient

· Innate need to problem solve

· Zero tolerance approach to addressing health & safety risk

· Acute sense of pride in delivering great customer service

· Excellent communication skills (written & verbal)

· Good listening skills and ability to interpret data and problem solve

· Self-motivated and able to work on own initiative in a team environment

· Takes ownership and holds self-accountable for delivery within remit

· Collaborative and influencing skills

· Ability to work under pressure and meet deadlines and targets

· Does not allow difficulties to get in the way of quality and final delivery

Job Types: Part-time, Permanent

Pay: £30,000.00 per month

Benefits:

Employee discount
Employee mentoring programme
Paid volunteer time
Work from home

Education:

GCSE or equivalent (preferred)

Experience:

Help desk: 1 year (preferred)
Facilities management: 1 year (preferred)

Work Location: Hybrid remote in Theale (Berkshire, South East Region)

Quick apply

Refine Your Search

customer support coordinator jobs in calcot, brk

Helpdesk Coordinator

Customer Services and Purchasing Coordinator

Extended Warranty & Service Contracts Coordinator

Customer Relations Coordinator

Operations Support Coordinator (Admin Assistant)

Customer Care Coordinator

Freight Operations Coordinator

Sales Support Coordinator

Contract - Customer Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Customer Service Coordinator

Client Support Coordinator

PEOPLE OPERATIONS COORDINATOR

Sales Co-ordinator

Transport Compliance Coordinator

Facilities Management Coordinator

Online Administration Coordinator

Service Coordinator

Senior Digital Trading Coordinator

Group Bookings & Box Office Co-ordinator

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