Line lead Work, Jobs in Calderdale, Wyk (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Large and Complex Loss Handler
Leeds City Council —Leeds
- £46,142 - £500,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Student Services Manager - Student Experience
Calderdale College —Halifax
- £41,650 - £46,876 a year
- Full-time
- Free parking
- Employee assistance programme
12d
Police Officer - Leeds
British Transport Police —Leeds
- £32,472 - £50,256 a year
- Communication skills
Quick apply
Chief Operating Officer (COO)
Pennine Domestic Abuse Partnership —Huddersfield
- £45,000 - £47,000 a year
- Part-time
- Microsoft Outlook
- Human resources
- Contracts
- Free parking
- Annual leave
Quick apply
Deputy Head Teacher
High Peak School —High Peak
- £66,368 - £75,049 a year
- Full-time
- Data analysis skills
- Analysis skills
- Leadership
- Employee assistance programme
Lead Clinician
Outcomes First Group —Leeds
- £50,000 - £60,000 a year
- Monday to Friday
- School
Lead Developer
Clear Business —Sale
- £57,920 - £72,400 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delivery Lead
Bupa —Salford
- £56,000 - £66,000 a year
- Full-time
- IT
- Employee discount
- Gym membership
Quick apply
2nd Line Manager
Babble Cloud —Wakefield
- Full-time
- Annual leave
- Sick pay
Quick apply
Head of Estates
Swanton Care and Community —Farnworth
- £60,000 a year
- Management
- Maintenance
- Organisational skills
Commercial Relationship Manager
Anchor —Leeds
- £48,000 a year
- Analysis skills
- Travel
12d
Assistant Aquatics and Activity Manager
Kirklees Active Leisure —Huddersfield
- £31,879.50 - £34,270.47 a year
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
11d
Site Manager
M Group —Huddersfield
- £36,000 - £45,000 a year
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
Trainee Installation Manager
Home Decor GB Ltd —Leeds
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Operational Readiness Lead
Yorkshire Water —Bradford
- £34,122 - £42,379 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Flexible schedule
3d
Lead Business Analyst - Water
Yorkshire Water —Bradford
- £50,622 - £63,277 a year
- Full-time
- Hybrid work
- ERP systems
- Time management
- Annual leave
- Flexible schedule
Senior User Researcher
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
12d
Student Services Manager - Student Safety
Calderdale College —Halifax
- £41,650 - £46,876 a year
- Full-time
- Free parking
- Employee assistance programme
12d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

line lead jobs in calderdale, wyk

Major Incident Management Lead

Large and Complex Loss Handler

Student Services Manager - Student Experience

Police Officer - Leeds

Chief Operating Officer (COO)

Deputy Head Teacher

Lead Clinician

Lead Developer

Associate Team Leader

Delivery Lead

2nd Line Manager

Head of Estates

Commercial Relationship Manager

Assistant Aquatics and Activity Manager

Site Manager

Trainee Installation Manager

Operational Readiness Lead

Lead Business Analyst - Water

Senior User Researcher

Student Services Manager - Student Safety

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