Customer service manager Work, Jobs in Caldicot, Mon (with Salaries)

Customer Service Manager (Maternity Cover, Fixed Term)
Hello Bio Ltd —Bristol
- £32,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexitime
Quick apply
7d
Customer Operations Manager
Transport for Wales —Cardiff
- £46,620 a year
- Weekend availability
- Customer service
- Driving
- Classroom experience
- Employee discount
5d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
12d
Store Manager
Toolstation —Chepstow
- £31,459.09 a year
- Full-time
- Leadership
- Employee discount
Deputy Head of Venues - Events
Cardiff Students Union —Cardiff
- £42,939 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Life insurance
Quick apply
9d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Avonmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Customer Experience Manager
Barchester Healthcare —Cardiff
- £40,000 a year
- Analysis skills
- Project management
- Travel
- Annual leave
Quick apply
5d
Customer Liaison Manager
Keepmoat Homes —Bristol
- Full-time
- Customer service
- Organisational skills
- Employee discount
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Manager - Caerphilly
Morrisons —Caerphilly
- Hospitality
- Team management
- Employee discount
Quick apply
General Manager Stradivarius
INDITEX —Bristol
- Full-time
- Employee discount
Quick apply
9d
Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Bristol
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Mindplace Centre Manager - Cardiff
Bupa —Cardiff
- From £43,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
12h
Assistant Service Manager
Mon Motors —Bristol
- Full-time
- Customer service
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Service Delivery Manager
Connells Group —Blackwood
- Customer service
- Continuous improvement
- IT
- Free parking
Quick apply
12d
Transaction Manager - Hutchings Hyundai Pontypridd
Hutchings Motor Group —Pontypridd
- Up to £50,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Head of Project Delivery
Providence Global ITF —Hereford
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- PMP
- Project management
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
2d

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Customer Service Manager (Maternity Cover, Fixed Term)

Hello Bio Ltd
Bristol

Quick apply

Job details

Full-time | Fixed term contract
£32,000 - £37,000 a year
7 days ago

Benefits

Flexitime
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Bachelor's degree
Organisational skills
IT
Communication skills
Time management

Full job description

Overview

Join Our Team as a Customer Service Manager (Maternity Cover)!

Are you organised, detail‑focused and passionate about delivering excellent customer service? We’re looking for a proactive and capable Customer Service Manager to join our team in Avonmouth on a maternity cover basis.

Hello Bio is a fast-growing manufacturer and supplier of high quality research reagents, and biochemicals for pre-clinical life science research, to universities and pharmaceutical customers worldwide.

In this role, you will be responsible for delivering first class customer service by maintaining a busy email inbox, answering the phone, processing orders, replying to customer requests and accurately following operating procedures, guidelines and policies.

*************************************

Customer Service

Managing a busy customer service inbox, organising, processing and replying to customer requests and queries as required
Proactively resolving customer queries and complaints, liaising with other departments
Answering telephone enquiries and fielding as appropriate

Customer relations

Issuing and following up on customer quotations
Forwarding communications and coordinating responses when necessary
Communicate with customers re. overdue accounts when required

Order Processing

Accurately and efficiently entering order data into order database
Arranging, processing and shipping orders and stock shipments
Import/export compliance and liaise with customs brokers when required
Following standard operating, procedures, guidelines, GDPR and policies

Reporting

To assist with the reporting and evaluation of customer service KPIs.

Distributor relations

Liaise with Distributors
Update product directories

Tradeshow support

To organise equipment, travel, accommodation and conference exhibition space for the trade shows that Hello Bio attends. Liaising with couriers, obtaining quotes, packing materials and shipping to deadlines.

Office Administration

Maintain stationery inventories, answering door etc
General administrative tasks

Requirements

Excellent communication skills (written and verbal)
Strong organisational skills and attention to detail
Competent IT skills (Microsoft Office and databases). Training in company specific software is provided.
Excellent interpersonal, time management, organisational, decision making, problem solving, and communication skills

Education:

Bachelor’s degree or equivalent

Why Join Us:

Collaborative Environment: Join a team that values collaboration, where your contributions are recognised and appreciated.
Impactful Work: Be part of a company that values efficiency and precision, contributing to our commitment to quality and customer satisfaction.

We offer a competitive benefits package including a generous holiday allowance and company pension contributions.

Starting salary £32,000-£37,000. The role is based on site at our laboratories in Avonmouth, Bristol and is full time (37.5 hours) (Maternity Cover).

Benefits:

Company pension
Flexitime
Health & wellbeing programme

Ability to commute/relocate:

Bristol BS11 0QL: reliably commute or plan to relocate before starting work

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Application deadline: 24/06/2026

Pay: £32,000.00-£37,000.00 per year

Benefits:

Company pension

Application question(s):

Do you have experience with Microsoft office? If so, with which products and how much experience do you have?
You are required to include a cover letter stating why you think you are suited for the role. Have you done this?

Education:

Bachelor's (preferred)

Experience:

customer service: 2 years (preferred)

Quick apply

Refine Your Search

customer service manager jobs in caldicot, mon

Customer Service Manager (Maternity Cover, Fixed Term)

Customer Operations Manager

Customer Experience Manager

Store Manager

Deputy Head of Venues - Events

Area Manager, Customer Fulfillment

Customer Experience Manager

Customer Liaison Manager

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Customer Service Manager - Caerphilly

General Manager Stradivarius

Business Development Manager (BDM) - Bristol- Circa 41k Basic - 53k OTE Uncapped

Client Services Manager

Mindplace Centre Manager - Cardiff

Assistant Service Manager

Manager of Dedicated Implementations - EMEA

Service Delivery Manager

Transaction Manager - Hutchings Hyundai Pontypridd

Operations Manager

Head of Project Delivery

I want to receive the latest job alerts for customer service manager in caldicot, mon

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