Head of customer service Work, Jobs in Caldicot, Mon (with Salaries)

Senior Planner
M Group —Caldicot
- Hybrid work
- Travel
- Contracts
- IT
- Annual leave
- Employee assistance programme
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
14d
Head of Customer Success
Zellis —Bristol
- Hybrid work
- Sales
- AI
- Leadership
- Annual leave
2d
Head of Customer Care
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
- Financial services
8d
Head of PMO
Vertical Aerospace —Bristol
- Full-time
Deputy Head of Venues - Food & Beverage
Cardiff Students Union —Cardiff
- £42,939 a year
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee discount
- Life insurance
Quick apply
11d
Land Rover Head of Business
Sinclair Group —Newport
- Monday to Friday
- Communication skills
- Free parking
- Annual leave
Director of Retail
Weston HospiceCare —Weston-super-Mare
- £58,000 - £63,000 a year
- Full-time
- IT
- Hospice
- Leadership
9d
Head of Visitor Experience
Bath Abbey —Bath
- £33,300 a year
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick apply
7d
Head of Portfolio Management Office
Welsh Water —Cardiff
- Up to £95,000 a year
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
1d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Manager of Dedicated Implementations - EMEA
Ashby —Bristol
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Head of Commercial
Pharmacy2U —Hill
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
11h
Department Operations Manager
University of Bath —Bath
- £38,784 - £46,049 a year
- Part-time
- University
- Annual leave
- Employee discount
8d
Head of Product & Proposition
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
9d
Supplier Assurance Manager
Somerset Bridge Group —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Referral programme
Quick apply
Head of Digital
PHSGroup —Caerphilly
- Merchandising
- Continuous improvement
- Agile
- Free parking
- Employee discount
Experienced Sales Executive - Full Time
Home Leisure Direct Ltd —Bristol
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
3d
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
People Development Advisor
Savers —Bristol
- Customer service
- Human resources
- AI

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head of customer service jobs near caldicot, mon

Senior Planner

M Group -
Caldicot

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Primavera
Contracts
IT
Primavera P6
Microsoft Project

Full job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Energy, we’re enabling the energy essential to support our lives.

We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.

This role will be within our Transmission and Renewable Connections team. We design, build and commission substations at voltages up to and including 400kV. Our teams construct and maintain transmission lines and substations, ensuring the efficient and reliable delivery of electricity.

What will you be doing?

As a Senior Planner, you’ll be part of our planning department who are responsible for producing robust and detailed programmes for all works associated with the design, procurement and construction phases of the projects. Our projects are focused on M&E/ETP portfolio.

We're looking for someone with Primavera P6 experience to join the team on our sites in the South West and Wales which may also include travel to our Birmingham offices when required. This is a Hybrid role.

Develop, optimise and implement construction programmes, coordinating resources, outages, consents and wayleaves
Produce detailed progress trackers for weekly reporting
Support the Head of Planning and planning team in building a strong planning culture
Help integrate the company’s cost management system for automated CPI/SPI reporting and robust processes
Champion programme management procedures, policies and standards
Participate in project handover meetings with Bid, Project Management and QS teams
Work closely with Project Managers and QS to maximise project performance and attend site meetings as needed
Provide planning input during tender stages
Represent the business at client meetings and meet KPI‑driven deadlines
Gather benchmarking data to support value‑for‑money assessments
Manage risk, issue and opportunity registers in line with change management processes
Keep up to date with new planning techniques, technologies and initiatives
Contribute to delivering a coordinated business improvement agenda.
Collaborate with commercial and financial members of the Planning & Systems team
Monitor programme compliance with contractual obligations
Support achievement of business/project targets, manage risks, control costs and ensure safe, compliant delivery
Contribute to shaping strategic objectives

What you’ll bring

Competent in the following planning software: Primavera P6 & Microsoft Project
Experience of NEC contracts, earned value, change and risk management
Full UK driving licence – willingness to travel across sites principally in the South West and Wales
Experience of working in the Energy transmission construction sector (specifically substation builds) would be advantageous but we will consider major infrastructure experience

What’s in it for you?

25 days annual leave plus bank holidays
Discretionary bonus scheme
Company car and fuel card with a range of EV and hybrid vehicles to choose from
Private health care and health care cash plan
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

We’re responsible and go further for our people, clients, communities and the planet
We’re open and seek new and better ways of exceeding expectations
We’re together and as one team; the whole is greater than the sum of the parts
We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

#MGroupE #LI-SG1 #LI-Hybrid INDREG

Apply Now

Refine Your Search

head of customer service jobs in caldicot, mon

Senior Planner

Customer Experience Manager

Head of Customer Success

Head of Customer Care

Head of PMO

Deputy Head of Venues - Food & Beverage

Land Rover Head of Business

Director of Retail

Head of Visitor Experience

Head of Portfolio Management Office

Senior Capture Manager

Manager of Dedicated Implementations - EMEA

Head of Commercial

Department Operations Manager

Head of Product & Proposition

Supplier Assurance Manager

Head of Digital

Experienced Sales Executive - Full Time

Senior Executive, Customer Success

People Development Advisor

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