Senior operations manager Work, Jobs in Calne, Wil (with Salaries)

ECC Operations Manager
Nationwide Building Society —Swindon
- £64,000 - £70,000 a year
- Full-time
- IT
8d
Service Manager – Network Management
Swindon Borough Council —Swindon
- £64,614 a year
- Full-time
- English
- Travel
Quick apply
14d
Senior Sales Manager
Infopro Digital Services Limited —Swindon
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
DiSSCo UK Senior Grants Operations Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Full-time
- Supervising experience
- Project management
- Travel
- Annual leave
- Employee assistance programme
DiSSCo UK Senior Grants Operations Manager
UK Research and Innovation —Swindon
- £46,743 a year
- Part-time
- Supervising experience
- Project management
- Presentation skills
- Annual leave
- Employee assistance programme
Hotel General Manager
The Retreat Elcot Park —Newbury
- £70,000 - £80,000 a year
- Full-time
- Hotel
- Resort
- Referral programme
Quick apply
12d
Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Senior Contracts Manager - 2 Year FTC
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
- Work from home
Finance Manager
Bowood Hotel Spa and Golf Resort —Calne
- Full-time
- Microsoft Excel
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
9d
Senior Product Manager
Corpay —Swindon
- Full-time
- Analysis skills
- Driving
- Product management
- Annual leave
Department Operations Manager
University of Bath —Bath
- £38,784 - £46,049 a year
- Part-time
- University
- Annual leave
- Employee discount
9d
Senior Manager CRM
Ecotricity —Stroud
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee discount
Quick apply
9d
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
6d
People Operations Director
RSM UK —Bristol
- Full-time
- Human resources
- Leadership
3d
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —West Amesbury
- Full-time
Quick apply
Resourcing Manager
St. James's Place —Cirencester
- Analysis skills
- Team management
- Financial services
- Annual leave
8d
Head of Stonehenge
English Heritage —Amesbury
- From £64,189 a year
- Call to connect
- English
- Analysis skills
- Driving
- Employee assistance programme
- Employee discount
Senior Manager, Integrated Business Planning
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee discount
Quick apply
Operations Manager
Turning Point —Bath
- £46,000 a year
- Full-time
- English
- Organisational skills
- Communication skills
- Annual leave
10d
DiSSCo UK Senior Impact and Evaluation Manager
UK Research and Innovation (UKRI) —Swindon
- £46,743 a year
- Part-time
- Supervising experience
- Travel
- Annual leave
- Employee assistance programme

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ECC Operations Manager

Nationwide Building Society -
Swindon

Apply Now

Job details

Permanent | Full-time
£64,000 - £70,000 a year
8 days ago

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Full job description

Location
Swindon / Wiltshire

Salary

Between £64,000 and £70,000

Contract

Permanent ( Full Time
)

Reference
3269
Closing Date
26 June 2026
Job description

We’re currently seeking an IT Operations Managers to join our team Enterprise Command Centre (ECC) in our Head Office in Swindon.

If you're passionate about leading in a fast-paced technical environment where no two days are the same, this is your opportunity to make a real impact. In this pivotal role, you’ll manage a team of skilled IT specialists on a rotating 24-hour shift, taking charge of major incident resolution and ensuring the smooth operation of our critical IT systems.

The IT Operations Manager will be responsible for the operational management of technical specialist teams across the IT Enterprise Command Centre (ECC), ensuring IT system failures/outages are identified quickly and managed efficiently in-line with defined response times and regulatory/business standards/procedures, communicating all updates to key stakeholders.

This role operates on a 24/7 shift pattern of 3 days on and 3 days off (7:00am–7:00pm), followed by 3 nights on and 3 nights off (7:00pm–7:00am).

This is a critical leadership position at the heart of our operations and includes an additional shift allowance of £9,200 per annum.

For this role you will be based onsite at our Swindon office. If your application is successful, the hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

You’ll be accountable for leading one of our shift teams, comprising a range of technical and managerial resources, whose aim is to maintain and improve our IT service levels, integrity and security of the technology systems which are critical to the success of Nationwide’s operational, regulatory and strategic targets.

Reporting to the Senior IT Operations Manager, you will play a key role as part of the leadership team, with an ability to identify and deliver continual service improvements to support our strategic objectives.

About you

As a minimum requirement, you’ll have:
Experience as an IT Operation Manager with significant experience of working in a large IT operational support environment

Experience of working to demanding deadlines, so we will need to be resilient with an ability to respond quickly and confidently whilst being under pressure to deliver

Service delivery throughout the Enterprise Command Centre (ECC) is paramount, so it’s key that your character and mindset will help you overcome challenging tasks and responsibilities

You’ll be able to communicate complex technical information to non-technical stakeholders using business terminology and can think laterally in order to solve problems across multiple teams and IT components and services

Must have experience as a people manager who can lead, develop and inspire their teams

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

25 days holiday, pro rata

Access to private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance-related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Apply Now

Refine Your Search

senior operations manager jobs in calne, wil

ECC Operations Manager

Service Manager – Network Management

Senior Sales Manager

DiSSCo UK Senior Grants Operations Manager

DiSSCo UK Senior Grants Operations Manager

Hotel General Manager

Head of Property

Senior Contracts Manager - 2 Year FTC

Finance Manager

Senior Product Manager

Department Operations Manager

Senior Manager CRM

Capture Manager

People Operations Director

Senior Operations Manager - Fashion Ecommerce / Retail

Resourcing Manager

Head of Stonehenge

Senior Manager, Integrated Business Planning

Operations Manager

DiSSCo UK Senior Impact and Evaluation Manager

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