Helpdesk coordinator Work, Jobs in Camberwell, Gtl (with Salaries)

Helpdesk Coordinator
CBRE —London
- Full-time
- Hospitality
- English
- Administrative experience
Helpdesk Coordinator VA2756
Anabas —London
- £29,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
7d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
14d
Estates Helpdesk CAFM Coordinator
SOAS University of London —London
- £31,543.19 - £35,214.19 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Workplace Coordinator
Hearst Networks EMEA —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Workplace Coordinator
Sodexo —London
- £15.53 an hour
- Full-time
- Microsoft Office
- Communication skills
Quick apply
11d
Admin Coordinator
Reliance Facilities Management —London
- £25,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Workplace Coordinator
Hearst Networks —London
- Hybrid work
- Customer service
- Microsoft Office
- Front desk
Front of House Coordinator
Rapport —London
- £33,700 a year
- Full-time
- Customer service
- English
- Front desk
- Employee assistance programme
Facilities Management Coordinator
Cushman & Wakefield —London
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Sustainability Coordinator
Sedex —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Helpdesk Coordinator
Beauchamp and Bird Ltd —East Tilbury
- Full-time
- Data entry
- Organisational skills
- Typing
- Free parking
Quick apply
7d
FM Admin Coordinator
Reliance Facilities Management —London
- £25,000 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Facilities Assistant - Apprentice
Goodwin Procter LLP —London
- Full-time
- English
- Organisational skills
- Communication skills
6d
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
15h
Facility Coordinator
Cushman & Wakefield —Staines-upon-Thames
- Communication skills
Quick apply
Technical Services Coordinator (Multi-Trade)
Peabody —London
- £32,500 a year
- Customer service
- Plumbing
- IT
- Annual leave
- Employee discount
11d

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helpdesk coordinator jobs near camberwell, gtl

Helpdesk Coordinator

CBRE -
London

Apply Now

Job details

Full-time

Qualifications

Hospitality
English
Administrative experience
IT
Communication skills

Full job description

Are you a master of operational orchestration with a passion for delivering unparalleled guest experiences? Do you thrive in a dynamic environment where your proactive approach shapes the day-to-day pulse of a building?
We're seeking a highly motivated individual to be the heart of our facilities operations, ensuring every interaction is human-centric, seamless, and reflects our \"Ask Me Anything\" culture.

About the Role:
As a Facilities Assistant responsible for the Helpdesk you will be part of the Workplace Experience team, collaborating with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. You are the face of our client, curating experiences to ensure every guest and customer's first touch point is seamless. You are the digital heartbeat of London.
While your colleagues manage the physical arrival of guests, you manage the digital arrival of needs. You turn tickets into solutions, ensuring that every request (whether it’s a broken light or a VIP room setup) is handled with the same high-end hospitality and human warmth as a face-to-face interaction.The ideal candidate will be customer-focused, thriving in an administrative role yet understanding the nuances of a five-star guest experience.

Key Responsibilities:
Act as the first point of contact for all facilities requests, prioritizing not just by code but by understanding the human impact on guest experience.
Monitor and assign tasks to the right teams (Engineering, Cleaning, Floor Concierge) with clear, hospitality-focused instructions.
Manage all inbound digital communications, curating and refining our canned responses to be proactive, warm, and utterly non-robotic.
Schedule and book reactive works and PPMs, safeguarding the guest experience and ensuring seamless operations.
Inform teams and post digital updates on amenity status.
Lead service recovery to turn potential negatives into \"moments of delight\" through transparency and speed.
Support site safety protocols, manage access control, and proactively raise any concerns, ensuring a secure and compliant environment.
Manage, coordinate, and supervise supplier personnel and subcontractors for satisfactory service delivery.
Adopt an innovative mindset, actively seeking and driving initiatives to enhance local operations and customer experience.

What Success Looks Like:
You'll champion employee experience initiatives, fostering a highly engaged team and consistently delivering exceptional customer experiences.
Success means demonstrating proactive ownership, excelling in individual and team KPIs, and actively seeking service improvements while always putting safety first.
You'll embrace change and foster strong, positive relationships with clients, colleagues, and supply partners.

We're Looking For:
Fluency in written and spoken English, strong interpersonal, written, and verbal communication skills.
High level of IT literacy, proactive problem-solving, and a strong ability to prioritise.
A basic understanding of good health & safety practices and a commitment to a strong safety culture.
A highly motivated individual with excellent initiative and a strong passion for service excellence.
Crucially, a proven background in high-end hospitality or corporate back-of-house environments (e.g., 5-star hotels, luxury retail, \"Big Tech\" reception) where the \"Guest Journey\" is paramount. If you're ready to bring your passion for service, operational precision, and human-centric approach to a role where you can truly make a difference, apply today!

Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Apply Now

Refine Your Search

helpdesk coordinator jobs in camberwell, gtl

Helpdesk Coordinator

Helpdesk Coordinator VA2756

Freshdesk coordinator

Estates Helpdesk CAFM Coordinator

IT Coordinator/ Helpdesk Technician

Helpdesk Administrator

Workplace Coordinator

Workplace Coordinator

Admin Coordinator

Workplace Coordinator

Front of House Coordinator

Facilities Management Coordinator

Sustainability Coordinator

Helpdesk Coordinator

FM Admin Coordinator

Service Desk Administrator

Facilities Assistant - Apprentice

Scheduling Administrator

Facility Coordinator

Technical Services Coordinator (Multi-Trade)

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