Client experience manager Work, Jobs in Cambridge, Cam (with Salaries)

Specialist Client Manager
National Westminster Bank PLC —Cambridge
- £62,440 - £93,660 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
- Annual leave
5d
Workplace Experience Manager
CBRE —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategic Partnerships Manager (Salesforce Ecosystem)
Gearset —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Travel
- Communication skills
- Work from home
- Life insurance
SeniorTechnical Support Manager
CFMoto Technical Support Operations Ltd —Cambridge
- £80,400 - £120,000 a year
- Full-time
- Computer Science
- IT
- In-person
- Free parking
Quick apply
12d
General Manager
Gonville Hotel Cambridge —Cambridge
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
3d
Assistant Reservations & Events Manager
NOVOTEL —Cambridge
- Weekend availability
- Hotel
- Administrative experience
- Free parking
Quick apply
13d
Business Co - ordinator (contract)
Microsoft EMEA —Cambridge
- £127 - £140 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
1d
Amazon Client Account Manager (Amazon Experience Essential)
Unified Retail Services Ltd —Huntingdon
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Salesforce
- Free parking
- Flexible schedule
Quick apply
13d
Facilities Manager
Mills & Reeve LLP —Cambridge
- Monday to Friday
- Management
- Organisational skills
- IT
3d
Executive Assistant - 12-month contract
Cambridge Consultants —Cambridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Business Development Manager (BDM)
Above + Beyond —Stansted
- £100,000 - £103,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Gym membership
Quick apply
Project Coordinator
Malary Ltd —Cambridge
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- In-person
- Leadership
- Referral programme
Quick apply
C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse
Levy —Newmarket
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
13d
International Events Manager
Motorola Solutions —Cambridge
- Full-time
- Hybrid work
- Up to 50% travel
- Master's degree
- Project management
Part Time Gallery Manager ( Maternity Cover)
Byard Art —Cambridge
- £27,000 a year
- Part-time
- Management
- No degree
- Organisational skills
- Employee discount
Quick apply
8d
Associate Lettings Manager
JLL —Cambridge
General Manager
Equans —Cambridge
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee assistance programme
Renewable Energy Area Sales Manager
Regen Renewables Ltd —Royston
- £50,000 - £100,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
Branch manager - Cambridge
MindSearch —Cambridge
- Full-time
- Leadership
- Communication skills
10d
Brand, Community and Communications Manager (12 month FTC)
Gearset —Cambridge
- Up to £1,500 a year
- Monday to Friday
- Hybrid work
- Salesforce
- DevOps
- Leadership
- Life insurance

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client experience manager jobs near cambridge, cam

Specialist Client Manager

National Westminster Bank PLC -
Cambridge

Apply Now

Job details

Permanent | Full-time
£62,440 - £93,660 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Analysis skills
Organisational skills
IT
Banking
Negotiation

Full job description

Closing date for applications: 12/06/2026

Location Cambridge, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277854

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Specialist Client Manager

In this vital role, you'll take ownership of a portfolio of higher-risk Corporate and Commercial clients, where your decisions directly impact business survival and the bank’s risk position
Working within the Commercial & Institutional (C&I) portfolio management function, you’ll own the end-to-end credit delivery activity for a portfolio of complex corporate and commercial clients
You'll join a deeply experienced team operating at the forefront of complex, in-life client situations across NatWest’s Commercial & Institutional bank

What you'll do

This is not a typical portfolio or relationship role. You’ll operate in a heightened monitoring environment, proactively identifying risk, engaging customers early, and shaping strategies to stabilise or exit positions.

As a Specialist Client Manager, you’ll be overseeing the relationship with customers and credit stewardship activity as well as assisting senior management in the development of client risk management capability within the business. You’ll also manage key stakeholder relationships to enable consistently good customer outcomes and a collaborative approach.

Your responsibilities will include:

Proactively monitoring a portfolio of corporate and commercial clients, identifying emerging risks before they become critical
Engaging directly with customers on a regular basis to understand challenges, shape recovery strategies and deliver key client messages and execute agreed risk mitigation strategies
Owning the credit delivery process and acting as a point of contact for stakeholders to make sure the operation runs smoothly, including undertaking client facility reviews in a timely manner and in line with credit policy
Identify and respond to potential fraud risk, taking appropriate action to mitigate losses and protect the bank
Identifying clients who need an audit, offering support where needed and proactively engaging with the banks panel of external professional advisers
Utilising the banks systems to actively manage live facilities in line with the agreed client strategy
Proactively partnering with commercial client managers to review and optimise in-life portfolios through structured, regular portfolio reviews

The skills you'll need

You’ll bring a strong understanding of corporate banking and working capital products. It would be desirable to have working knowledge of invoice finance products and software applications as well as the wider working capital sales products and services. However, training and upskilling can be provided. You’ll also have the ability to analyse financial and collateral information as well as articulating conclusions and developing appropriate strategies, presenting a strong analytical skill.

In addition, you’ll have or be working towards the Chartered Banker Diploma in Lending Skills and have strong negotiation, organisational and planning skills.

We’ll also want to see:

The ability to balance customer outcomes with risk management, making sound, commercially aware decisions
Experience working across multiple stakeholders, including credit teams, risk functions, and external advisers
A proactive mindset, someone who spots issues early and takes ownership
Confidence in handling sensitive, high-stakes client conversations
Strong resilience and judgement in situations where there may not be clear or easy answers

Why Join us?

You’ll gain exposure to situations most roles never see—from early risk identification through to restructuring, fraud management, and recovery
The role has significantly evolved in the past 18 months, offering broader ownership and greater influence across the full client lifecycle
You’ll work alongside a highly experienced team, building expertise that typically takes years to develop
No two days are the same—this is a diverse, hands-on role spanning sectors, products, and complex client scenarios
You’ll play a key role in supporting businesses through challenging periods, with genuine impact on their outcomes
The breadth of exposure makes this a powerful platform for future progression across credit risk, restructuring, and senior client management roles

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

80% Base pay This is the part your your pay package that you take home every month.

10% Pension funding 10% of your salary goes towards your pension every month.

10% Benefit funding 10% of your salary goes towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

client experience manager jobs in cambridge, cam

Specialist Client Manager

Workplace Experience Manager

Strategic Partnerships Manager (Salesforce Ecosystem)

SeniorTechnical Support Manager

General Manager

Assistant Reservations & Events Manager

Business Co - ordinator (contract)

Amazon Client Account Manager (Amazon Experience Essential)

Facilities Manager

Executive Assistant - 12-month contract

Business Development Manager (BDM)

Project Coordinator

C&E Event Planner & Administrator - The Jockey Club - Newmarket Racecourse

International Events Manager

Part Time Gallery Manager ( Maternity Cover)

Associate Lettings Manager

General Manager

Renewable Energy Area Sales Manager

Branch manager - Cambridge

Brand, Community and Communications Manager (12 month FTC)

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