Housing officer Work, Jobs in Cambridge, Cam (with Salaries)

Customer Liaison Officer (CLO)
Fortem Solutions Ltd —Cambridge
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
6d
Support Officer
CHS Group —Cambridge
- £17,487.26 - £31,227.25 a year
- Full-time
- Annual leave
- Employee assistance programme
5d
Resident Liaison Officer
Mears Group —Cottenham
- Up to £28,917 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee discount
Housing Manager
CHS Group —Cambridge
- £48,680.52 a year
- Full-time
- Hybrid work
- Driving
- IT
- Communication skills
- Free parking
- Annual leave
Client Services Support & Repairs Officer
North Hertfordshire District Council —Letchworth
- £13.94 - £15.61 an hour
- Call to connect
- Hybrid work
- Windows
- Organisational skills
- Communication skills
13d
Resident Services Officer
First Garden Cities Homes —Letchworth
- £32,454.17 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Support Officer (Russell Street)
CHS Group —Cambridge
- £24,981.80 a year
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Enforcement Officer - Planning
Fenland District Council —March
- £30,024 - £36,363 a year
- Temporary
- Hybrid work
- Administrative experience
- Organisational skills
- Free parking
Anti Social Behaviour Officer
Stevenage Borough Council —Stevenage
- £37,280 - £40,777 a year
- Full-time
- Employee assistance programme
- Employee discount
10d
Asset Support Officer (12m FTC)
SettleParadigm —Letchworth
- £34,814 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Data entry
- Free parking
Quick apply
2d
Environmental Protection and Housing Officer
North Hertfordshire District Council —Letchworth
- £30,246 - £40,612 a year
- Call to connect
- Hybrid work
- Master's degree
- Communication skills
4d
Part time Domestic Abuse Support Worker
Stevenage Borough Council —Stevenage
- £30,024 - £32,597 a year
- Part-time
- Employee assistance programme
- Employee discount
13d
Business Support Officers
Stevenage Borough Council —Stevenage
- £26,824 - £29,540 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
6d
Supported Housing Officer - Casual
One YMCA —Hitchin
- £13.45 an hour
- Weekend availability
- Communication skills
Planning Officer (Planning Policy)
Fenland District Council —March
- £27,694 - £36,363 a year
- Temporary
Housing Surveyor
Civic Recruitment Limited —Shefford
- English
- Analysis skills
- Data entry
Quick apply
4d

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Production Operative - Days (07:00-16:30, Monday to Friday)
Malary Ltd —Cambridge
To carry out operational activities in the general depot recycling yard area in a safe, efficient and productive manner. Job Type: Full-time, Permanent.
£30,420 - £31,590 a year
Quick apply
Warehouse Operative (4 on 4 off Days)
Great Bear —Milton Keynes
We have a fantastic opportunity for Warehouse Operatives to join our Milton Keynes team, supporting one of our key beverage warehouse operations in a fast-paced…
£30,024.90 a year
Quick apply
3d

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Customer Liaison Officer (CLO)

Fortem Solutions Ltd -
Cambridge

Apply Now

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Sick pay

Qualifications

Driving Licence
Customer service
Microsoft Office
Administrative experience
Driving
Negotiation

Full job description

The Role
Due to our continued success here at Fortem, we are excited to announce an opportunity for an experienced Customer Liaison Officer to become a pivotal part of our Cambridge Housing Society team. This is a permanent role with travel across Cambridgeshire. Please note, the office is based in Histon. The core working hours are Monday to Friday 8am-4:30pm. We offer a competitive salary, a company van - fully expensed for work purposes only. Plus lots more benefits!
The Customer
We are proud to advertise this will be working on the Cambridge Housing Society (CHS) contract. This is a long-term partnership with houses covering the whole of Cambridgeshire, from Wisbech down to Haverhill, although primarily situated in central Cambridge. There are nearly 3,000 properties, mostly houses and flats, and we will be looking after their Repairs, Voids, Cyclical Works and Planned workstreams.
Duties and Responsibilities
Customer Liaison Officer duties and responsibilities include: • Lead resident and community engagement initiatives, building strong relationships with local communities. • Deliver clear and effective communications to customers and residents about the nature and scope of works. • Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically. • Coordinate access arrangements to ensure works are delivered smoothly and on schedule. • Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions. • Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation. • You will be the first port of call for the tenants supporting them through their planned and retrofit refurbishment work • You will be working within a friendly, established and supportive team
What You Will Need
The Customer Liaison Officer will meet the following criteria: Essential criteria: • Previous experience of working in a customer facing role • Ability to deal with sensitive situations • Resilience and strong negotiation skills • Proficiency in Microsoft Office • Full Driving Licence • A strong customer service background • Solid and efficient administrative experience Desirable criteria: • Experience of working within the Social Housing sector • Customer Liaison or Tenant Liaison experience (not essential).
Benefits
Customer Liaison Officer benefits: • Competitive salary based on experience with profit related bonus • Company van provided, fully expensed for work purposes only • 25 days annual leave + bank holidays + your birthday off (34 days total) • Sick pay • 26 weeks full pay maternity leave • Annual pay reviews • 8 weeks full pay paternity leave • Discounted gym memberships at national and local gyms • Up to £3,000 colleague referral fee • Vast directory of training on bespoke in-house Learning Management System • Private healthcare and dental care • Cycle to work scheme • Retail and mobile phone provider discounts
Who We Are
We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. If you need any assistance with your application, please contact our team at [email protected]
Job Reference: FOR04873

Apply Now

Refine Your Search

housing officer jobs in cambridge, cam

Customer Liaison Officer (CLO)

Support Officer

Resident Liaison Officer

Housing Manager

Client Services Support & Repairs Officer

Resident Services Officer

Support Officer (Russell Street)

Enforcement Officer - Planning

Anti Social Behaviour Officer

Asset Support Officer (12m FTC)

Environmental Protection and Housing Officer

Part time Domestic Abuse Support Worker

Business Support Officers

Supported Housing Officer - Casual

Planning Officer (Planning Policy)

Housing Surveyor

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