We are looking for an enthusiastic Band 3 Administrator to join the newly set up Orthopaedic Psychological Support Service initially based at the Beacon Centre, Fulbourn.
This post is for 30 hours per week and is fixed term until 31 August 2027.
Duties include general administrative duties including formatting and sending letters and reports, reception duties, answering and making telephone calls in/out of the service and dealing with enquiries from service users and their families.
The successful candidate will need to be calm, patient, organised and able to work autonomously and within a team. You will need to have good communication skills and be a competent typist as this role involves typing up reports, letters, and minutes, and booking appointments for our clinicians, as well as helping to maintain our waiting lists.
The ideal candidate will have a strong team work ethic, sense of accountability, a friendly, positive, professional outlook, accompanied by an ability to work under pressure at times.
To support you, we will provide full training and supervision, and we will commit to aiding your development within the role. This post also offers hybrid working.
If you are looking for a new challenge and enjoy variety in your work, then we want to hear from you.
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Please refer to the attached job description and person specification for full details of responsibilities
1. Word processing of all forms of correspondence, reports and summaries that are required by the team.
2. Undertake diary management for clinicians and/or managers, as required.
3. Organise team/ward meetings, take, transcribe, and distribute minutes accordingly.
4. Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
5. Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
6. Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
7. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
8. Maintain filing in both paper and electronic records, ensuring that it is always kept up to date. In accordance with Trust procedures, track and receive notes in a timely manner.
9. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages, and providing information and signposting as requested and appropriate.
10. Undertake training of new staff as directed by Line Manager and/or other managers.
