Customer and Trading Manager - Convenience
Sainsbury's —Trumpington
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Customer and Trading Manager - Nightshift
Sainsbury's —Cambridge
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
11d
Senior Booking Assistant
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £25,272 - £27,476 a year
- Part-time
- Customer service
- Administrative experience
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7d
HR Assistant
Anglian Learning —Cambridge
- £26,403 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
6h
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
3d
Strutt & Parker - Property Administrator
BNP Paribas —Cambridge
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
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Business Support Manager
Avantor —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
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- Annual leave
Internal Account Manager
Gryffindor Ltd —Newmarket
- £30,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
14d
Customer and Trading Manager - Online
Sainsbury's —Haverhill
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
11d
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
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Night Porter
Dalata —Cambridge
- Part-time
- Bar
- English
- Hotel
- Employee assistance programme
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Head of Communications, Leica Microsystems
Leica Microsystems —Saint Ives
- Full-time
- Bachelor's degree
- In-person
- Leadership
Country HR Partner
Hologic —Cambridge
- £58,000 - £75,000 a year
- Management
- Travel
- Human resources
Finance Associate - Invoice to Cash
Aveva —Cambridge
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Accounts Assistant - Cambridgeshire - Part Time (20hrs Per Week) 12M FTC
Visiativ —Cambridge
- Part-time
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
11d
Sample Dispatch Technician
Avantor —Cambridge
- Full-time
- Microsoft Excel
- Communication skills
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
Scheme Host
JLL —Cambridge
- Customer service
- Microsoft Office
- In-person
7d
Full time Pastry Baker
The Cambridge Oven —Cambridge
- £29,000 - £33,000 a year
- Weekend availability
- Culinary experience
- Cooking
- Bakery
Quick apply
6d
Sustainability Reporting Specialist
Arm —Cambridge
- £64,300 - £87,100 a year
- Hybrid work
11d

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customer relations jobs near cambridge, eng

Customer and Trading Manager - Convenience

Sainsbury's -
Trumpington

Apply Now

Job details

Permanent
From £31,700 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Convenience

Salary: From £31,700
Location: Cambridge Trumpington Local Store, Trumpington, CB2 9AY
Contract type: Permanent
Business area: Retail
Requisition ID: 400062600

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of convenience stores it may mean that you need to help another store now and then.

What makes a great customer & trading manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer relations jobs in cambridge, eng

Customer and Trading Manager - Convenience

Customer and Trading Manager - Nightshift

Senior Booking Assistant

HR Assistant

Employee Relations Manager, Employee Experience & Relations UK&IE

Strutt & Parker - Property Administrator

Business Support Manager

Internal Account Manager

Customer and Trading Manager - Online

Trainee Account Manager

Night Porter

Head of Communications, Leica Microsystems

Country HR Partner

Finance Associate - Invoice to Cash

Accounts Assistant - Cambridgeshire - Part Time (20hrs Per Week) 12M FTC

Sample Dispatch Technician

Lead Online Manager

Scheme Host

Full time Pastry Baker

Sustainability Reporting Specialist

I want to receive the latest job alerts for customer relations in cambridge, eng

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Explore jobs in more locations

Customer and Trading Manager - Convenience

Salary: From £31,700
Location: Cambridge Trumpington Local Store, Trumpington, CB2 9AY
Contract type: Permanent
Business area: Retail
Requisition ID: 400062600

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customer relations jobs in cambridge, eng

I want to receive the latest job alerts for customer relations in cambridge, eng

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Explore jobs in more locations

Customer and Trading Manager - Convenience

Salary: From £31,700 Location: Cambridge Trumpington Local Store, Trumpington, CB2 9AY Contract type: Permanent Business area: Retail Requisition ID: 400062600

Salary: From £31,700
Location: Cambridge Trumpington Local Store, Trumpington, CB2 9AY
Contract type: Permanent
Business area: Retail
Requisition ID: 400062600