Helpdesk Work, Jobs in Cambridge, Eng (with Salaries)

IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Analyst
Huws Gray Group —Pampisford
- Windows
- Microsoft Office
- Travel
- Annual leave
- Employee discount
2d
Workplace Coordinator
ISS Facility Services —Cambridge
- Customer service
- Communication skills
Quick apply
Acturis Operations Analyst
Jensten Group —Huntingdon
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
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10d
Senior Azure Cloud Engineer
Solus Accident Repair Centres —Stansted
- £50,000 - £65,000 a year
- Full-time
- Azure
- SQL
- Scripting
- Employee discount
Senior Project Engineer
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Azure
- Project management
- Driving
- Free parking
- Work from home
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9d
Mobile Engineering Supervisor
BAM Construction —Bedford
- Management
- Customer service
- Computer literacy

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Remote Support Desk Operative
Titchfield Group —Essendon
Provide first-line technical support to customers via phone, email, and remote access tools. Guide customers through technical procedures and best practices.
£27,500 - £30,000 a year
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Feefo London Office —London
This role is ideal for proactive individuals passionate about technology who thrive in fast-paced environments requiring strong problem-solving skills and…
£31,420.00 - £49,089.62 a year
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2d

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IT Desktop Support

Axiom Technologies -
Histon

Apply Now

Job details

Part-time

Benefits

Flexible schedule

Qualifications

Jira
Desktop support
Computer Science
SCCM
Windows
Microsoft Office
Bachelor's degree
Zendesk
CompTIA Network+
Remote access software
Computer networking
Mac OS
ServiceNow
IT
Linux
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology
VPN

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Key Responsibilities:

Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
Respond to service requests and incidents via ticketing system, phone, or in-person.
Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
Set up and configure new employee workstations, including user accounts and permissions.
Maintain asset inventory and ensure accurate documentation of IT equipment.
Assist with onboarding/offboarding of employees from a technical perspective.
Support remote users with VPN, remote desktop, and connectivity issues.
Collaborate with other IT teams on escalated issues or project-related tasks.
Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
1+ year of experience in a desktop support, helpdesk, or IT technician role.
Strong knowledge of Windows OS, Office 365, and basic networking concepts.
Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.
Excellent communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.

Preferred:

Experience with macOS or Linux environments.
IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator.
Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:

On-site support may be required.
Occasional lifting of equipment (up to 25 lbs).
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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helpdesk jobs in cambridge, eng

IT Desktop Support

IT Support Analyst

Workplace Coordinator

Acturis Operations Analyst

Senior Azure Cloud Engineer

Senior Project Engineer

Mobile Engineering Supervisor

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