Senior customer engineer Work, Jobs in Cambridge, Eng (with Salaries)

Office Manager - Monday to Friday 40 hours per week
Pure Service Cambridge Ltd —Cambridge
- £35,000 - £40,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Senior Product Quality Engineer
Hologic —Cambridge
- £45,000 - £57,000 a year
- Analysis skills
- Presentation skills
- Bachelor's degree
Helpdesk Manager
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Supervising experience
- Computer networking
- Free parking
Quick apply
1d
Senior Project Engineer
Trinity Managed Services —Saffron Walden
- £35,000 - £45,000 a year
- Full-time
- Azure
- Project management
- Driving
- Free parking
- Work from home
Quick apply
1d
Senior Software Engineer - Siri Agentic Evaluation Platform
Apple —Cambridge
- Machine learning
- Software development
- IT
6d
Senior Security Engineer
Microsoft —Cambridge
- £73,800 - £121,300 a year
- Full-time
- Azure
- C++
Airport Team Leader - Stansted Airport
ESP Global Services Limited —Stansted
- Day shift
- IT
- Leadership
- Annual leave
Quick apply
3d
Head of Marketing
Radleys —Saffron Walden
- Product management
- IT
- Communication skills
Senior Software Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- English
- Windows
- C++
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Senior Manager- Manageability Software Team
HP —Cambridge
- Full-time
- Hybrid work
- Team management
- Software development
Head of Programme Management
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- AI
- Communication skills
- Annual leave
- Life insurance
Quick apply
Principal Business Intelligence Specialist
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior DevOps engineer
PTC Inc. —Cambridge
- Azure
- DevOps
- AWS
Senior QA Analyst - RuneScape: Dragonwilds
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Mentoring
- Annual leave
- Flexible schedule
Quick apply
Senior Product Manager
Bango —Cambridge
- Product management
- Contracts
- APIs
- Employee assistance programme
- Employee discount
Senior Infrastructure Engineer
Sopra Steria —Stevenage
- Up to £54,000 a year
- Hybrid work
- Annual leave
9d
Senior Front-End Software Engineer
Cyted Health —Cambridge
- £58,000 - £72,000 a year
- Full-time
- Hybrid work
- AWS
- University
- APIs
- Life insurance
Senior Test Engineer
Flusso Ltd —Cambridge
- Full-time
- Engineering
- Bachelor's degree
- Communication skills
- Life insurance
Quick apply
1d
Associate Director of Consumer Products (Merchandise, Licensing & Partnership)
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Merchandising
- Annual leave
- Employee assistance programme
Quick apply

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senior customer engineer jobs near cambridge, eng

Office Manager - Monday to Friday 40 hours per week

Pure Service Cambridge Ltd -
Cambridge

Quick apply

Job details

Full-time
£35,000 - £40,500 a year
1 day ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Construction
Leadership
Time management

Full job description

About Pure Service Cambridge Ltd

Pure Service Cambridge Ltd is a growing multi-disciplinary property services provider delivering maintenance, compliance, installation and facilities management solutions across residential, commercial sectors.

As a true one-stop shop, our specialist divisions include:

Heating & Plumbing
Renewables
Solar PV & Battery Storage
Electrical Services
Fire & Security Systems
Facilities Management
Compliance & Property Maintenance

Our mission is to provide clients with a single trusted partner for all their property service needs, delivering exceptional workmanship, compliance, customer service and value.

The Role

We are seeking an experienced, organised and proactive Office Manager to oversee the day-to-day running of our office operations and lead the administrative support function of the business.

This is a key leadership position within Pure Service Cambridge Ltd, responsible for ensuring the office operates efficiently, maintaining high levels of customer service and supporting the successful delivery of services across all business divisions.

The Office Manager will have direct line management responsibility for the Service Coordinators and will work closely with the Directors to ensure the business remains organised, responsive and customer focused.

This role is ideal for someone confident in leading people, improving processes and taking ownership of a busy operational office environment within a fast-paced service business.

Key Responsibilities

Office Management

Take overall responsibility for the day-to-day running and organisation of the office.
Ensure efficient administrative processes, communication flows and office systems.
Maintain a well-organised, professional and efficient working environment.
Support Directors with administrative tasks, reporting and business coordination.
Continuously review and improve office systems and processes.

Team Leadership & Management

Provide direct line management to Service Coordinators.
Manage workloads to ensure jobs, enquiries and administration are handled efficiently.
Monitor performance, productivity and service standards.
Conduct team meetings, one-to-ones and ongoing support.
Support recruitment, onboarding and development of office staff, including disciplinary, grievances and mediation inline with company policy
Promote a positive, accountable and customer-focused team culture.

Customer Service & Operational Support

Ensure high levels of customer service across all client interactions.
Support the Service Coordination team during busy periods by handling incoming calls and enquiries.
Act as an escalation point for customer issues and complaints.
Ensure enquiries are handled promptly and directed to the correct teams.

Administration & Compliance

Maintain accurate company records, documentation and filing systems.
Support compliance administration including training records, certifications and accreditations.
Assist with audit preparation and business reporting requirements.
Ensure all documentation is accurate, up to date and compliant with company procedures.
Support fleet perations, including service and maintenance.

Finance & Supplier Support

Assist with purchase orders and supplier invoice processing.
Support account queries and supplier communication.
Maintain accurate financial and operational records.
Assist with procurement administration where required.

Essential Requirements

Previous experience as an Office Manager or Senior Administrator in a busy environment.
Experience managing or supervising administrative or coordination teams.
Strong organisational and time management skills.
Excellent communication and leadership ability.
Strong customer service background.
High attention to detail and accuracy.
Confident using Microsoft Office (Word, Excel, Outlook, Teams).
Ability to manage competing priorities in a fast-paced environment.

Desirable Requirements

Experience within Facilities Management, Property Services, Construction, Engineering or Maintenance sectors.
Experience supporting operational or field-based teams.
Knowledge of compliance administration and business systems.
Experience working within a growing SME environment.
Maintain service levels during peak workloads and staff absence.

Reporting Structure

Reports To:

Directors

Direct Reports:

Service Coordinators
Office Administration Support (where applicable)

Key Internal Relationships:

Directors
Finance Team
Compliance Team
Lead Engineers
Field-Based Engineers
External Suppliers and Clients

What We Offer

Competitive salary depending on experience
Company pension scheme
23 days annual leave plus bank holidays
Long service recognition scheme
Employee discounts on services
Training and development opportunities
Career progression within a growing business
Supportive and collaborative working environment

Why Join Pure Service?

At Pure Service, we value professionalism, teamwork and accountability. We are building a modern, multi-service business where every team member plays a key role in delivering excellent service to our clients.

If you are an organised, confident and proactive individual who enjoys leading people and improving processes, we would love to hear from you.

Apply today and become part of the Pure Service

Pay: £35,000.00-£40,500.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior customer engineer jobs in cambridge, eng

Office Manager - Monday to Friday 40 hours per week

Senior Product Quality Engineer

Helpdesk Manager

Senior Project Engineer

Senior Software Engineer - Siri Agentic Evaluation Platform

Senior Security Engineer

Airport Team Leader - Stansted Airport

Head of Marketing

Senior Software Engineer

Senior Support Engineer

Senior Manager- Manageability Software Team

Head of Programme Management

Principal Business Intelligence Specialist

Senior DevOps engineer

Senior QA Analyst - RuneScape: Dragonwilds

Senior Product Manager

Senior Infrastructure Engineer

Senior Front-End Software Engineer

Senior Test Engineer

Associate Director of Consumer Products (Merchandise, Licensing & Partnership)

I want to receive the latest job alerts for senior customer engineer in cambridge, eng

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