Customer specialist Work, Jobs in Cambridge (with Salaries)

Customer Support Specialist
StackCX LTD —Cambridge
- £25,500 - £35,000 a year
- CRM software
- Customer service
- In-person
Quick apply
6d
Court Associate
HM Courts & Tribunal Service —Cambridge
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
9d
Sales - Sales Advisor - UK
New Look —Cambridge
- Part-time
- Microsoft Word
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
9h
Service Advisor
Vindis Group —Cambridge
- £32,447.36 a year
- Customer service
- Employee assistance programme
8d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Cambridge
- Temporary
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Driving
- Employee assistance programme
- Employee discount
Customer Service Assistant
Dental Direct UK Ltd —Huntingdon
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Internal Sales Executive
Deanta UK Ltd —Ely
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- ERP systems
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
Customer Support Specialist
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Front of House Staff
La Pizzica Pizzeria —Cambridge
- £26,436.80 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
6d
Business Administration Apprentice
Marshall Land Systems Ltd —Cambridge
- £22,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
14d
Field Sales Executive
Charity Link —Cambridge
- £26,500 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Byredo Cambridge Store Client Advisor
PUIG —Cambridge
- Customer service
- Leadership
Warehouse Operative
Deanta UK Ltd —Ely
- From £13.65 an hour
- Full-time
- Heavy lifting
- Forklift
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
3d
Web & Digital Analytics Specialist - Player Journeys
Jagex —Cambridge
- Remote
- Travel
- Analytics
- Annual leave
- Work from home
14h
Warehouse Operative - Inventory
Deanta UK Ltd —Ely
- £14 an hour
- Full-time
- Heavy lifting
- Organisational skills
- Warehouse experience
- Free parking
- Annual leave
Quick apply
Hostel Co-Ordinator
Sanctuary Supported Living —Cambridge
- £14.51 an hour
- Full-time
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply

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Customer Support Specialist

StackCX LTD
Cambridge

Quick apply

Job details

Permanent
£25,500 - £35,000 a year
6 days ago

Benefits

Company pension

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Customer service
Ticket management
Technical writing
Customer support
Customer interaction
SaaS
AI
Communication skills
Help desk

Full job description

About StackCX
StackCX is a fast-growing AI-powered customer experience platform, helping businesses transform how they manage customer interactions, improve performance, and drive better outcomes. Working with leading automotive and service-based organisations, we provide real-time insights, call analysis, and workflow automation that puts customer experience at the heart of everything.

As we continue to scale, we’re looking for a Customer Support Specialist to join our team and play a key role in delivering an exceptional customer experience.

The Role

As a Customer Support Specialist, you’ll be the first point of contact for our customers, ensuring they get the most value from StackCX. You’ll support users with queries, troubleshoot issues, and help drive adoption through clear guidance and proactive engagement.

This is a great opportunity for someone who enjoys solving problems, working with customers, and being part of a fast-moving tech business.

Key Responsibilities

Provide first-line support to customers via email, chat, and calls
Troubleshoot and resolve user issues efficiently and professionally
Support onboarding of new customers, helping them get up and running
Guide users on best practices to maximise value from StackCX
Work closely with Customer Success and Product teams to escalate and resolve issues
Maintain accurate records of customer interactions and support tickets
Identify recurring issues and contribute to improving processes and documentation
Assist in creating help guides, FAQs, and training materials

What We’re Looking For

Experience in a customer support, service, or helpdesk role
Strong communication skills — clear, confident, and professional
A problem-solving mindset with attention to detail
Comfortable working with software platforms and learning new tools quickly
Ability to manage multiple tasks and prioritise effectively
A proactive, can-do attitude and willingness to go the extra mile

Desirable (but not essential):

Experience in the automotive industry (dealerships, aftersales, contact centres)
Experience supporting SaaS or tech products
Familiarity with CRM systems or customer service platforms

Why Join StackCX?

Be part of a high-growth AI business with real momentum
Work closely with customers and have a direct impact on their success
Opportunity to grow into Customer Success, Training, or Account Management roles
Collaborative, supportive team environment
Competitive salary and benefits

Interested?

If you’re passionate about delivering great customer experiences and want to be part of an exciting, growing company, we’d love to hear from you.

Pay: £25,500.00-£35,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in cambridge

Customer Support Specialist

Court Associate

Sales - Sales Advisor - UK

Admissions Administrator

Service Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Critical Care Transport Assistant

Customer Service Assistant

Internal Sales Executive

Logistics Business Intelligence Lead

Customer Support Specialist

Buying & Merchandising Admin Assistant

Front of House Staff

Business Administration Apprentice

Field Sales Executive

Byredo Cambridge Store Client Advisor

Warehouse Operative

Web & Digital Analytics Specialist - Player Journeys

Warehouse Operative - Inventory

Hostel Co-Ordinator

I want to receive the latest job alerts for customer specialist in cambridge

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