5 speech and Work, Jobs in Cambridgeshire (with Salaries)

Administrative Assistant - Appointment Line
Decypher —Lakenheath
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Fixed-term Consultant Child & Adolescent Psychiatry (North)
Cambridgeshire and Peterborough NHS Foundation Trust —Peterborough
- £113,565 - £150,569 a year
- Full-time
- Leadership
5d
Tech Lead, Android Core Product - Cambridge, United Kingdom
Speechify —Cambridge
- Remote
- Communication skills
12d
Finance Manager
NewsUK —Peterborough
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
7d
Finance Manager - Advertising
NewsUK —Peterborough
- Hybrid work
- Employee assistance programme
- Employee discount
12d
Software Engineer, Data Infrastructure & Acquisition - Cambridge, United Kingdom
Speechify —Cambridge
- Remote
- Doctoral degree
- Computer Science
- Master's degree

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Learning Support Mentor (CHEY)
Cambridge Regional College —Huntingdon
The primary purpose of this job role is to support students with learning difficulties and disabilities to become empowered so that they can fully access the…
£17,315 - £25,192 a year
12d
Neurodevelopmental Practitioner
East of England Community Health and Care NHS Trust (Cambridgeshire) —Huntingdon
Provide clinical opinion in relation to the differential diagnosis of Neurodiversity in pre-school and school age children.
£49,387 - £56,515 a year
10d

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Administrative Assistant - Appointment Line

Decypher -
Lakenheath

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Access
Customer service
GP surgery experience
BLS Certification
English
Windows
Administrative experience
Basic life support
Organisational skills
Typing
Clerical experience
Phone etiquette

Full job description

Join Decypher and make a direct impact on the health and readiness of America’s service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers where their expertise is valued, and their work makes a meaningful impact. Decypher partners with the Defense Health Agency to deliver professional services, technology, and management solutions. Our mission is to provide and support quality care for our veterans, servicemembers and their families, across the United States.

Job Summary:high-quality patient engagement and administrative support by managing inbound and outbound communications, scheduling appointments, coordinating referrals, and supporting primary and specialty care operations within a Medical Treatment Facility. Utilize systems such as ACD and TRICARE Online to ensure timely patient access, accurate records management, eligibility verification, and efficient coordination between patients, providers, and clinic support staff.

Required Qualifications:

Education: High school diploma or General Educational Development equivalency. Completion of administrative assistant program is desirable
Certifications:
- Basic Life Support (BLS)
Experience:
- At least six (6) months of experience in medical office doing scheduling or referral management. Customer Service Training/experience.
- A fully qualified typist (computer keyboard) with a minimum of 50 Words per Minute is required.
- General office administrative and clerical skills to perform receptionist duties and answer telephones. Standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
- An understanding of general medical ethics, telephone etiquette, and excellent communication, to be able to actively convey information through the exchange of thoughts, messages, or information, by speech or writing, with excellent customer service skills, a professional demeanor, appropriate interaction with clients and able to promote the best image of the government.
- Able to read, write, and speak English well and should not suffer from any reading, writing, speaking or hearing limitations, so as to ensure effective communication with customers on the phone.
- Basic knowledge and skill level includes: principles of excellent customer service; TRICARE benefits; quality control and risk management; medical terminology, medical forms and records management; HIPAA guidelines for release of medical information; general medical and legal ethics; excellent communications skills; strong organizational skills; and computer operations, including operational skills with Microsoft applications (Windows Operating system, Microsoft Word, Microsoft Access, and Excel,); personnel shall understand the importance of meeting deadlines. Knowledge of current ICD- 10 (International Classification of Diseases, tenth revision) coding desirable but not required.
- Functioning knowledge of Government appointing MHS Guide to Access Success and referral management business rules (AFMS RMC Guide), Government appointing information systems, DHA, TJC or AAAHC, UEI, HIPAA, DoD Health Information Privacy Regulation (DoD 6025.18-R), the Privacy Act, and DoD Privacy Program (DoD 5400.11- R). The Contractor shall ensure that their staff has read the current AFMS RMC User Guide prior to start of work.

U.S. Citizenship is required

Key Responsibilities:

Patient engagement; quickly and effectively manage and triage inbound/outbound phone calls and electronic communications.
Generate, receive, and electronically deliver telephone messages (t-cons) to medical providers and clinic support staff.
Referral management will be required to assist walk-in customers with referrals.
Perform within one or more of the following business lanes regarding primary and specialty care:
- Appointing Management
- Consult Management
- Utilize the Automated Call Distribution (ACD) system and TRICARE Online (TOL) Patient Portal Secure Messaging.
- Identify appointment availability, schedule, cancel, and reschedule appointments
- Disposition, review, schedule, and track referrals
- Assist with Right of First Refusal (ROFR) determination
- Manage the “cancellation line” feature
- Verify beneficiary’s eligibility
- Initiate efforts to capture network reports upon request of the referring provider
- Maintain records management
- Attend all training activities per local Medical Treatment Facility policies.
- Perform other administrative and clerical duties in support of medical care and operational support as required.
Answer main office phone line(s) and direct calls to the appropriate section or handle independently.

Work Environment & Schedule: Monday to Friday 8:00am to 5:30pm.

Physical requirements: Must be able to sit for extended periods, use a computer for typing and data entry, and perform repetitive tasks with attention to detail. Occasionally requires standing, walking, and lifting light items (up to 10–20 lbs) while handling office equipment and supplies.

Decypher is an equal opportunity and affirmative action employer committed to a diverse and inclusive workforce (M/F/D/V)

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Refine Your Search

5 speech and jobs in cambridgeshire

Administrative Assistant - Appointment Line

Fixed-term Consultant Child & Adolescent Psychiatry (North)

Tech Lead, Android Core Product - Cambridge, United Kingdom

Finance Manager

Finance Manager - Advertising

Software Engineer, Data Infrastructure & Acquisition - Cambridge, United Kingdom

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