Senior it support Work, Jobs in Cambridgeshire (with Salaries)

People Operations Manager
Malary Ltd —Cambridge
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Human resources
- Free parking
- Annual leave
Quick apply
10d
Senior Research Associate - High Throughput Screening
Abcam —Cambridge
- Full-time
- Master's degree
- Bachelor's degree
- In-person
- Annual leave
1d
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
Senior Delivery Manager
Cambridge University Press & Assessment —Cambridge
- £50,900 - £68,000 a year
- Hybrid work
- Continuous improvement
- Agile
- Leadership
- Annual leave
8d
Technical Assistant
Anglian Water Services Ltd —Huntingdon and Peterborough
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operation Lead
Amazon UK Services Ltd. —Peterborough
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
7d
Regulatory Lead - Delivery
Anglian Water Services Ltd —Huntingdon
- £75,000 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
9d
Senior Research Associate
Altos Labs —Cambridge
- £47,000 - £61,900 a year
- Laboratory experience
- Master's degree
- Bachelor's degree
Senior Finance Officer
Parkside Community College —Cambridge
- £35,000 - £40,000 a year
- School
6d
Operational Support Officer
HM Courts & Tribunal Service —Peterborough
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Senior Site Manager
Keepmoat Homes —Cambridge
- Full-time
- Employee discount
Business Support Manager
Avantor —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Senior Front-End Software Engineer
Cyted Health —Cambridge
- £58,000 - £72,000 a year
- Full-time
- Hybrid work
- AWS
- University
- APIs
- Life insurance
Senior Finance Officer
Coleridge Community College —Cambridge
- £35,000 - £40,000 a year
- School
3d
Senior Finance Officer
Cambridge Academy for Science and Technology —Cambridge
- £35,000 - £40,000 a year
- School
3d
Senior Finance Officer
Trumpington Community College —Cambridge
- £35,000 - £40,000 a year
- School
3d
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
6d
Senior Finance Officer
The Galfrid School —Cambridge
- £35,000 - £40,000 a year
- School
2d
Waste Strategy Manager
Cambridgeshire County Council —Waterbeach
- £68,510 - £73,788 a year
- Call to connect
- Annual leave
- Employee discount
13d
Senior Principal System Technologist
Arm —Cambridge
- £168,300 - £227,700 a year
- Hybrid work
- Doctoral degree
- Master's degree
- C++
- Relocation assistance

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People Operations Manager

Malary Ltd -
Cambridge

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year
10 days ago

Benefits

Free parking
Annual leave
Company pension
Referral programme
On-site parking

Qualifications

GCSE
Microsoft Office
Analysis skills
Human resources
Mentoring
Organisational skills
HRIS

Full job description

Reporting to - People Director
Direct reports - 1 x People Administrator

Role Summary

The People Operations Manager plays a critical role in delivering a high-quality, efficient, and compliant HR service across Malary. This role is responsible for overseeing the day-to-day delivery of People services, ensuring employee queries are handled in a timely, professional, and sensitive manner. Alongside operational delivery, the role leads on people data and reporting, ensuring accurate insights are generated from our HRIS; Employment Hero to support decision-making. The role also carries responsibility for HR governance, ensuring fair, consistent, and compliant people processes. This position requires a detail-oriented individual, with an eye for continuous improvement, a strong ability to be proactive and use initiative, capable of designing intuitive HR processes and leading key HR initiatives from planning through to execution.

Key Responsibilities

People Operations & Service Delivery

Oversee the People Services shared inbox, ensuring all employee queries are responded to promptly, accurately, and with sensitivity
Manage and support the HR Administrator, providing clear direction, prioritisation, coaching and development
Ensure a consistent, high-quality employee experience across all HR touchpoints
Continually improve response times and service quality

HR Data, Reporting & Insights

Own and manage People data within Employment Hero (HRIS), ensuring accuracy and integrity
Produce regular and ad hoc HR reports to support business decision-making
Identify key HR metrics (e.g. turnover, absence, engagement, hiring trends) and track performance
Translate data into meaningful insights and recommendations for stakeholders and senior leadership

Governance & Compliance

Lead HR governance activities, ensuring fair and compliant processes across the employee lifecycle, such as: Pay audits, National Minimum Wage (NMW) compliance checks, Holiday pay compliance reviews
Ensure adherence to employment legislation and internal policies where required
Mitigate risk through strong process control and documentation

Process Design & Continuous Improvement

Review, design, and implement key identified HR processes that are user-friendly and intuitive, partnering with managers as required
Identify opportunities to streamline and improve ways of working. This could reflect both processes or workflow improvements/automation within Employment Hero (system optimisation)
Embed processes into BAU operations and ensure clarity
Drive a continuous improvement culture across the People team

Communication & Change Delivery

Develop and deliver clear, effective communication when rolling out new processes or initiatives
Ensure employees and managers understand HR processes and tools
Act as a trusted point of contact for guidance on People processes
Support clear and timely business wide communication where required

HR Projects & Initiatives

Lead and deliver key HR initiatives as directed by senior leadership (e.g. performance management, Employment Hero optimisation)
Own project planning, including timelines, milestones, and resource requirements
Ensure delivery to agreed timelines, scope, and budget
Track and report on project progress and outcomes

Person Specification

Qualifications and Training

Educated to GCSE level, incl. Maths & English (min. Grade 4, previously Grade C - essential
IT literate (Microsoft Office) - essential
CIPD qualification - desirable

Experience

Strong experience in a People Operations / HR generalist or operational role - essential
Proven experience managing HR systems (ideally Employment Hero or similar HRIS) - essential
Strong analytical skills with the ability to interpret and present HR data - essential
Excellent attention to detail, particularly in data handling and compliance - essential
Solid understanding of HR governance and supporting employment legislation - essential
Experience designing and implementing HR processes - essential
Strong organisational and prioritisation skills - essential
Confident communicator, with the ability to engage stakeholders at all levels - essential
Demonstrated ability to lead initiatives and deliver projects end-to-end - essential
Experience managing or mentoring HR team members - desirable
Experience working in a scaling or changing organisation - desirable
Exposure to reward, engagement, or HR transformation initiatives - desirable

Key Competencies

Proactive and solutions-focused - essential
High level of ownership and accountability - essential
Strong attention to detail and accuracy - essential
Collaborative and approachable - essential
Driven by continuous improvement - essential
Outcome-focused - essential

Benefits

Attractive salary of £45,000 - £50,000 DOE
Company pension scheme
Free, on-site parking
Refer a friend scheme
22 days holiday plus bank holidays

If you think this sounds like the perfect next challenge for you - get in touch now!

Pay: £45,000.00-£50,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in cambridgeshire

People Operations Manager

Senior Research Associate - High Throughput Screening

Senior Support Engineer

Senior Delivery Manager

Technical Assistant

Operation Lead

Regulatory Lead - Delivery

Senior Research Associate

Senior Finance Officer

Operational Support Officer

Senior Site Manager

Business Support Manager

Senior Front-End Software Engineer

Senior Finance Officer

Senior Finance Officer

Senior Finance Officer

Internal IT – 2nd Line Systems Analyst

Senior Finance Officer

Waste Strategy Manager

Senior Principal System Technologist

I want to receive the latest job alerts for senior it support in cambridgeshire

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