Service advisor Work, Jobs in Canford Heath, Dor (with Salaries)

Customer Service Advisor
Saint Witz Limited —Poole
- £26,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Free parking
- Annual leave
Quick apply
6d
Service Advisor
Marshall Motor Group —Bournemouth
- £32,915 - £40,115 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Aftersales Advisor - Magna Mazda
Magna Mazda Dorchester —Dorchester
- From £26,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Store discount
- Profit sharing
Quick apply
13d
Aftersales Advisor - Horizon Honda
Horizon Honda Christchurch —Christchurch
- From £26,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Store discount
- Annual leave
Quick apply
5d
Service Advisor
Sandown Mercedes-Benz of Poole —Poole
- Up to £38,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
Quick apply
1h
Customer Service Adviser- Adviser Services
Vitality —Bournemouth
- £29,095 a year
- Computer literacy
- Computer skills
1h
Customer Service Advisor – Student Accommodation
Student Roost —Poole
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
12d
Parts Advisor - Bournemouth
Tesla —Ferndown
- Weekend availability
- English
- Warehouse experience
- Communication skills
11d
Customer Services Advisor
Rapid Repair Network Limited —Lyndhurst
- £25,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
Quick apply
Customer Service Advisor
Green Snow Ltd. —Ower
- From £13.03 an hour
- Full-time
- Microsoft Word
- Computer literacy
- English
- Store discount
- Work from home
Quick apply
5d
Parts Advisor
Alliance Automotive Group LV —Salisbury
- Customer service
- Communication skills
- Employee discount
Quick apply
9d
Parts Sales Advisor
Adams Morey —Southampton
- £40,000 a year
- Overtime
- Free parking
- Employee assistance programme
Quick apply
Central Services Advisor
Intersafe —Totton
- £15 an hour
- Part-time
- CRM software
- Databases
- Business development
Quick apply
7d

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School Secretary and Administrator
Yarrells School and Nursery —Poole
Answering and directing incoming telephone calls. As one of the first points of contact for pupils, parents, prospective families, visitors, and telephone…
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The Epiphany School —Bournemouth
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Customer Service Advisor

Saint Witz Limited
Poole

Quick apply

Job details

Full-time | Fixed term contract
£26,000 a year
6 days ago

Benefits

Free parking
Casual dress
Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Returns processing
Client engagement
English
Complaint handling
Customer relationship management
Relationship management
Customer interaction
Phone etiquette
Communication skills

Full job description

Job Description:

Sandbanks, a renowned luxury fashion brand, is seeking an experienced and professional Customer Service Advisor. As a customer service representative, you will be instrumental in delivering outstanding service and upholding the highest standards of customer satisfaction for our valued clients.

Responsibilities:

1. Customer Engagement: Serve as the primary point of contact for all customer inquiries, requests, and concerns. Demonstrate a deep understanding of Sandbanks' products, assisting customers with their product-related inquiries, styling advice, order management, and other related issues.

2. Relationship Building: Establish and maintain strong relationships with customers, exhibiting a personalised and attentive approach. Develop an in-depth knowledge of customer's preferences, style preferences, and previous interactions to provide tailored assistance and exceed their expectations.

3. Order Management: Work with our 3PL to manage the end-to-end order fulfilment process, including processing orders, tracking shipments, resolving delivery issues, and processing returns or exchanges. Ensure a seamless and efficient experience for customers, demonstrating a proactive approach to address any potential challenges.

4. Complaint Resolution: Handle customer complaints and disputes with utmost professionalism and empathy. Employ effective problem-solving skills to find appropriate resolutions, aiming to retain customer satisfaction and loyalty while upholding the brand's reputation.

5. Product Knowledge: Maintain a comprehensive understanding of Sandbanks' products, including their materials, craftsmanship, and design elements. Stay up-to-date with the latest fashion trends and industry developments to offer accurate and relevant product recommendations and advice.

6. Brand Ambassadorship: Represent the Sandbanks brand with the highest level of professionalism, embodying its values and image in every customer interaction. Uphold the luxury standards and ethos of the brand, fostering a positive and exclusive experience for customers.

Requirements:

1. Experience: A minimum of 2 years' experience in a customer service role, preferably within the luxury or fashion industry. Proven track record of independently managing customer inquiries, resolving complex issues, and delivering exceptional service.

2. Professionalism: Exhibit a high level of professionalism, integrity, and discretion in all customer interactions. Uphold the brand's image and values, ensuring a premium experience for every customer.

3. Communication Skills: Excellent verbal and written communication skills, with the ability to convey information clearly, concisely, and persuasively. Strong active listening skills to understand and address customers' needs effectively.

4. Problem-Solving Abilities: Demonstrated proficiency in analysing and resolving customer complaints and disputes with tact and efficiency. Strong problem-solving skills to provide innovative solutions and turn challenges into opportunities for customer satisfaction.

5. Product Passion: Genuine interest and knowledge in luxury fashion, including an understanding of high-quality materials, design elements, and fashion trends. The ability to convey enthusiasm for Sandbanks' products and provide expert advice to customers.

6. Autonomy and Adaptability: Self-motivated with the ability to work independently and manage various customer inquiries simultaneously. Flexibility to adapt to changing customer demands and business priorities.

If you have experience in customer service, a high level of professionalism, and the ability to excel in an independent role, we invite you to apply for the position of Customer Service Advisor at Sandbanks. Join our team and contribute to creating excellent customer experiences in the world of fashion.

Contract & Working Pattern: Fixed-term contract from September 2026 to February 2027. There may be an opportunity for the successful candidate to remain with Sandbanks beyond February, subject to business needs and performance. The role will typically include Saturday, Monday, and three additional weekdays. The exact working pattern can be discussed and agreed upon during the application process.

Benefits:

Pension Salary Sacrifice Scheme
Employee discount
Free parking
Birthday day off
Additional annual leave based on length of service (up to 5 days)
Private Healthcare Cover
Cycle to work scheme
Employee Discount Platform
Employee Assistance Programme

Benefits are subject to eligibility and the terms of the relevant schemes.

Pay: £26,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking

Work Location: In person

Quick apply

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service advisor jobs in canford heath, dor

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