Service delivery manager Work, Jobs in Cannock (with Salaries)

Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
1d
Delivery Manager
NEXT —Cannock
- From £14,163 a year
- Part-time
- Employee discount
Sales Associate
Castore —Cannock
- 8 hour shift
- Communication skills
Quick apply
8d
Crematorium Assistant
Horizon Cremation (Cannock) Ltd —Cannock
- £25,500 - £28,000 a year
- Overtime
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
1d
MSP Implementation & Service Delivery Manager
Busy Bees —Burntwood
- Up to £50,000 a year
- Full-time
- Recruiting
Service Delivery Supervisor
HSL Compliance Limited —Cannock
- £32,000 - £34,000 a year
- Team management
- Mentoring
- Training & development
- Annual leave
- Sick pay
Quick apply
Operations Manager
TJX Europe —Walsall
- Weekends only
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Corporate Assets Facilities Management Technical Team Lead
Cannock Chase Council —Cannock
- £41,771 - £46,142 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Store Manager
Toolstation —Cannock
- £31,459.09 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
5d
Logistics Manager
AJM Healthcare —Cannock
- Team management
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Change Manager
Staffordshire County Council —Stafford
- £55,609 - £60,047 a year
- No weekends
- Hybrid work
- Continuous improvement
- Communication skills
- Negotiation
Night Manager
ASDA —Cannock
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
6d
Regional Manager
Stroma Building Control —Cannock
- £75 - £80 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Databases
- Annual leave
- Referral programme
Quick apply
Service Optimisation Manager
Voyage Care —Lichfield
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
IMI Accredited Vehicle Damage Assessor
Gemini Accident Repair Centres —Norton Canes
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
10d
Operations Manager
Sodexo —Stafford
- Hospitality
- Continuous improvement
- Food service experience
- Employee assistance programme
Quick apply
7d
Planning Coordinator
Spray Tanker Services Ltd —Wolverhampton
- £30,000 - £34,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- In-person
- Free parking
Quick apply
Site Manager
Novus Property Solutions Ltd —Cannock
- Monday to Friday
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
Service Delivery Manager
WM Trains —Birmingham
- £66,330 a year
- Full-time
- Employee assistance programme

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Customer Delivery Manager

Walsall Council -
Walsall

Apply Now

Job details

Full-time
£55,662 - £59,490 a year
1 day ago

Benefits

Flexitime
Company pension

Qualifications

Customer service
Stakeholder liaison
Team management
Communication skills

Full job description

Customer Delivery Manager - Ref: EE08026
G12: £55,662 - £59,490 per annum.

Customer Experience Centre at Walsall Council

Are you an experienced leader with a passion for customer service, operational excellence and service improvement? Walsall Council is looking for a dynamic Customer Delivery Manager to help shape and lead the future of our Customer Experience Centre.

This is a key management role responsible for overseeing frontline customer services, driving performance, championing innovation and ensuring residents receive an outstanding customer experience. You will lead a number of service teams, including Corporate Complaints, Members' Enquiries, Council Tax, and Clean & Green, supporting Team Leaders and staff to deliver high-quality, customer-focused outcomes.

At Walsall Council, we're committed to putting residents at the heart of everything we do. If you're ready to lead high-performing teams, drive innovation and make a real difference to the people of Walsall, we'd love to hear from you.

Join us and help set the standard for exceptional customer service.

What you'll do:

Lead and inspire multiple customer-facing teams to deliver excellent services.
Manage and develop a number of Team Leaders and their staff.
Drive performance, continuous improvement and customer satisfaction.
Use customer insight to identify opportunities to improve services and customer journeys.
Manage operational performance, complaints oversight and service delivery standards.

What we're looking for:

A proven people leader with experience managing operational teams.
Strong communication, coaching and stakeholder management skills.
Experience delivering service improvement and managing change.
A passion for customer experience and achieving positive outcomes for residents.

Join us and help set the standard for exceptional customer service.

View Job Description and Employee Specification

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Closing Date: 25th September 2026

Please note: This post may be closed earlier than the published closing date should we receive a large number of applications.

Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits . Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.

We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.

Living in Walsall

Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.

Walsall Council is committed to Safer Recruitment.

To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.

Social Work Matters - Children's Social Worker Recruitment

Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.

Apply Now

Refine Your Search

service delivery manager jobs in cannock

Customer Delivery Manager

Delivery Manager

Sales Associate

Crematorium Assistant

MSP Implementation & Service Delivery Manager

Service Delivery Supervisor

Operations Manager

Corporate Assets Facilities Management Technical Team Lead

Manager Service Delivery & Transport

Store Manager

Logistics Manager

Senior Change Manager

Night Manager

Regional Manager

Service Optimisation Manager

IMI Accredited Vehicle Damage Assessor

Operations Manager

Planning Coordinator

Site Manager

Service Delivery Manager

I want to receive the latest job alerts for service delivery manager in cannock

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