Client services specialist Work, Jobs in Cardiff, Crf (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Content Writer
Ascot Group —Worle
- From £26,000 a year
- Full-time
- In-person
- AI
- Time management
- Free parking
- Sick pay
Quick apply
Administrator
The Watches of Switzerland Group —Cardiff
- Part-time
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
Event Planner- Cardiff City FC
Levy —Cardiff
- £28,323.90 - £28,323.93 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
Business Support Administrator
WSP —Cardiff
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexitime
- Work from home
Audit Manager
NHS Wales Shared Services Partnership —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
1d
Care Assistant - Complex Care
Harmony Healthcare —Cardiff
- £15.20 - £18.00 an hour
- Care experience
- Care plans
- Annual leave
- Referral programme
Quick apply
Visual Communications Specialist
Arup —Cardiff
- IT
1d
Commercial Development Executive
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
Sales Consultant
The Watches of Switzerland Group —Cardiff
- Sales
- Employee assistance programme
Senior Assistant, HR Services – People Service Desk
Deloitte —Cardiff
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
5d
Corporate Finance Analyst
Gambit Corporate Finance —Cardiff
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Sales Executive
WeBuyAnyCar —Cardiff
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Customer Account Executive
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
HR Business Partner
GE Aerospace —Cardiff
- Full-time
- Bachelor's degree
- Organisational skills
Technical Sales Administrator
Brainbox Ltd —Cardiff
- Up to £30,000 a year
- Full-time
- CRM software
- Sales
- English
- Profit sharing
- Health & wellbeing programme
Quick apply
8d
Assistant, Research and Insights
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Events Executive - Wedding Specialist
The Celtic Collection —Newport
- £14.13 an hour
- Full-time
- Communication skills
- Resort
Key Account Manager
IQVIA —Cardiff
- Full-time
- Negotiation
- Life insurance

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Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

client services specialist jobs in cardiff, crf

Onboarding Specialist

Travel Sales Consultant

Content Writer

Administrator

Event Planner- Cardiff City FC

Business Support Administrator

Audit Manager

Care Assistant - Complex Care

Visual Communications Specialist

Commercial Development Executive

Sales Consultant

Senior Assistant, HR Services – People Service Desk

Corporate Finance Analyst

Sales Executive

Customer Account Executive

HR Business Partner

Technical Sales Administrator

Assistant, Research and Insights

Events Executive - Wedding Specialist

Key Account Manager

I want to receive the latest job alerts for client services specialist in cardiff, crf

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