Investigations manager Work, Jobs in Cardiff, Crf (with Salaries)

Concerns Manager - Complaints and PSOW
Aneurin Bevan University Health Board —Caerleon
- £50,129 - £57,365 a year
- Full-time
- English
- Paid training
6d
Fraud Investigator
Capital on Tap —Cardiff
- £30,000 - £34,000 a year
- Microsoft Excel
- SQL
SMS Manager
JMC Aviation —Saint Athan
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Information Security Manager
No1 Server Technologies Ltd. —Cardiff
- £8,000 - £9,500 a month
- Full-time
- Computer networking
- In-person
- Leadership
Quick apply
Shift Manager - Newport
Oak Furnitureland —Newport
- £27,040 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
Manager
Delight care and Support Services —Cardiff
- £35,500 - £38,800 a year
- Full-time
- Driving
- Organisational skills
- In-person
Quick apply
14d
Accredited Financial Investigator (16 months Fixed Term Contract)
Gwent Police —Blaenau Gwent
- £40,383 - £42,612 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
11d
HSEQ Coordinator
Hartland Construction Ltd —Cardiff
- Bachelor's degree
- In-person
- Free parking
Quick apply
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount
Inquest Team Manager
Cwm Taf Morgannwg University Health Board —Abercynon
- £50,129 - £57,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Production Manager - Liquid Colours
Plant-Ex Ingredients Ltd —Avonmouth
- From £50,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
3d
Production Manager (Bakery)
Indigo Food Group Limited —Llantrisant
- £45,000 - £55,000 a year
- Full-time
- Cooking
- Analysis skills
- Bakery
- Free parking
- Gym membership
Quick apply
Responsible Individual ( Regulated Homecare Provider )
Perfect Pal Healthcare Ltd —Cardiff
- £20 - £25 an hour
- Part-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Free parking
- Referral programme
Quick apply
Ground Investigation Consultant
Arcadis —Cardiff
- Supervising experience
- Bachelor's degree
- Travel
5d
Health and safety manager
Avantis —Cardiff
- Heavy lifting
- English
- Construction
Assurance Engineer
Transport for Wales —Canton
- £70,117 a year
- Engineering
- Classroom experience
- Employee discount
7d
Group Contract Manager
Aramark —Newport
- Up to £38,000 a year
- Full-time
- Presentation skills
- Driving
- Contracts
- Annual leave
- Employee assistance programme
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
4d
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Travel
- Human resources
- Business
- Annual leave
Warehouse Operations Manager
Cellar Drinks Company —Blaenau Gwent
- £40,000 - £50,000 a year
- Full-time
- Management
- Team management
- Warehouse experience
- Employee discount
Quick apply

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Concerns Manager - Complaints and PSOW

Aneurin Bevan University Health Board -
Caerleon

Apply Now

Job details

Full-time
£50,129 - £57,365 a year
6 days ago

Benefits

Paid training

Qualifications

English
Welsh

Full job description

Post holder will be working as part of a Corporate Team working with staff across the
University Health Board to facilitate the management and investigation of concerns
associated with NHS funded care including supporting complaints which go to the
second stage to ensure that they are dealt with positively, professionally and
effectively and in accordance with the Listening to People Regulations.
The post holder will have managerial responsibility for the Concerns and Public
Services Ombudsman for Wales (PSOW) teams.
They will support Divisions with the investigation of serious concerns to ensure
compliance with Regulations, Policy and national guidance.
To deliver training to staff within the Health Board and Primary Care on the
management and investigation of complaints.
Assume management responsibility for operational issues within the office in relation
to complaints in the absence of the Senior Concerns Manager with support from the
Head of Listening to People.
There will be an expectation to provide cross cover across elements of the
Team, e.g. Serious Incidents

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

An exciting opportunity has arisen to join the Corporate 'Listening to People' Team. This is an opportunity for an experienced Concerns Manager or an individual seeking new and varied challenges. Although a clinical background is preferable, we welcome applications from any individuals with suitable qualifications and experience. You will be required to work proactively, enthusiastically and collaboratively with colleagues to learn from complaints, and improve quality and patient safety. This challenging, but rewarding and varied role, will require the post holder to interact and work closely with the Nationally Reportable Incident team as well as other teams such as Safeguarding and Divisional colleagues. Along with external agencies such as the Public Service Ombudsman for Wales Office and the Community Health Council.The successful candidate will manage a team of staff and be responsible for overseeing all aspects of the Listening to People processes for concerns and Ombudsman cases. The Listening to People team is also responsible for the delivery of concerns and incident investigation training and as such, the Concerns and Public Service Ombudsman Manager will play a key role in the provision of this .Are you a caring, compassionate, professional person who wishes to make a real difference?

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Apply Now

Refine Your Search

investigations manager jobs in cardiff, crf

Concerns Manager - Complaints and PSOW

Fraud Investigator

SMS Manager

Information Security Manager

Shift Manager - Newport

Manager

Accredited Financial Investigator (16 months Fixed Term Contract)

HSEQ Coordinator

Health and Safety Manager

Inquest Team Manager

Production Manager - Liquid Colours

Production Manager (Bakery)

Responsible Individual ( Regulated Homecare Provider )

Ground Investigation Consultant

Health and safety manager

Assurance Engineer

Group Contract Manager

ICT Infrastructure Manager

Labour and Employee Relations Specialist

Warehouse Operations Manager

I want to receive the latest job alerts for investigations manager in cardiff, crf

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