client services associate Work, Jobs in cardiff, wls (with Salaries)

Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
10h
IT Support Technician
Commercial —Cardiff
- Up to £26,228 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Executive Assistant, Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Wealth Administrator Assistant
Royal Bank of Canada —Cardiff
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
7d
Associate (Roads)
WSP —Cardiff
- Part-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
1d
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
1d
Associate (Employment)
DAS UK Group —Bedwas
- Negotiation
- Employee discount
1d
Office Administrator
Ty Elis Counselling Services —Porthcawl
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4h
Junior Sales Associate
LGK GLOBAL —Cardiff
- Full-time
- CRM software
- Sales
- Salesforce
- Flexible schedule
- Referral programme
Quick apply
1d
Transfer Agency, Associate 2
State Street —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Employment Associate/Senior Associate - Cardiff
Clarke Willmott LLP —Cardiff
- Hybrid work
- Organisational skills
Paralegal
DAS UK Group —Bedwas
- Customer service
- Supervising experience
- Communication skills
- Employee discount
2d
Account Director - 16 months FTC
Walker & Sloan —Cardiff
- Leadership
Employment Law Associate
Capital Law —Cardiff
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
13d
Population Management Coordinator
St. James's Place —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
2d
Assistant Consultant / Consultant, Air Quality - Cardiff
WSP —Cardiff
- Part-time
- Hybrid work
- Data analysis skills
- IT
- Communication skills
- Flexitime
- Work from home
Sales Representative
M.R.V L.T.D —Cardiff
- Full-time
- Sales
- Customer service
- No experience needed
- Employee discount
- Referral programme
Quick apply
3d
Associate - Commercial Property
Blake Morgan —Cardiff
- Business development
- Communication skills
Pillar 2 Compliance, Senior Associate
Pwc UK —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Tax experience
12d

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Client Services Associate/Business Partner

Mazuma GB Ltd -
Bridgend

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
10 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Work from home
Private medical insurance
Life insurance
On-site parking

Qualifications

CRM software
Microsoft Office
Analysis skills
Client services
Accounting
Account management
Communication skills

Full job description

Business Partner/Client Service Associate

Mazuma | Office based role (Bridgend)

About Us

Mazuma is a dynamic, innovative, tech-enabled accountancy firm with a mission to transform the lives of micro and small businesses owners, breaking down financial barriers and providing the tools, expertise and support they need to thrive. To achieve this ambition we recognise that outstanding client relationships are at the heart of everything we do and so we are looking for a Business Partner/Client Service Associate to support our clients.

We do not operate like a traditional accountancy firm. Our work is highly systemised, technology-led and data-driven, and we are proud to do things differently.

What you will be doing:

This role blends client relationship building with administrative support, ensuring client satisfaction and smooth business operations. We are looking for a confident, personable Business Partner/ Client Service Associate to be the trusted face our clients turn to— someone who thrives on solving problems, building rapport, and keeping things running smoothly behind the scenes

Main responsibilities:

Client Relationship Management – serve as the primary daily contact for client accounts. Act as the face of the firm to build trust, resolve queries, and handle escalations / complaints professionally
Onboarding & compliance - guide new clients through the onboarding process, which includes assisting with contracts, executing Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, and updating CRM databases.
Cross-Functional Collaboration - partner with internal departments (e.g., Bookkeepers, Accountants, Finance, Payroll) to resolve client issues and execute requests smoothly
MazApp Support- triage incoming manual and electronic communications / workflows to ensure teams work with work-ready files.

You will bring:

Proven experience within client services, account management or a professional services support role
Strong attention to detail and the ability to manage and prioritise multiple tasks
Proficiency in Microsoft Office and CRM
Excellent written and verbal communication skills, with confidence engaging across all levels of the business
Demonstrates a flexible approach to problem solving and ability to think strategically and autonomously
Strong analytical ability with high attention to detail
Respectful, trustworthy, polite, honest, and strong work ethic

Training & Development

You don’t need accountancy knowledge to succeed, we will teach you everything you need to know.

What’s in it for you:

£28,000 salary per annum
31 days holiday a year (including bank holidays)
2 wellbeing days a year
Hybrid working
Health Cash Plan
Life Assurance & Income Protection
Company Share Scheme ensuring everyone is rewarded against Mazuma’s success
Income Protection
Incentives
Salary Sacrifice pension scheme with 3% employer contribution rate

About Mazuma:

We are a market-leading, cloud-based accountancy subscription business. We are committed to helping small and micro businesses succeed and grow through our technology and expert accounting services. We know firsthand that running a business is hard work, and that’s why at Mazuma, we make life simple for small businesses by handling all their accounts and tax needs for them. If you are passionate about accountancy and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Work from home

Ability to commute/relocate:

Bridgend CF31 3AQ: reliably commute or plan to relocate before starting work (required)

Experience:

Client or Account Management: 2 years (required)

Work authorisation:

United Kingdom (required)

Location:

Bridgend CF31 3AQ (preferred)

Work Location: In person

Quick apply

Refine Your Search

client services associate jobs in cardiff, wls

Client Services Associate/Business Partner

IT Support Technician

Executive Assistant, Leadership Support Centre, Central Business Services

Wealth Administrator Assistant

Associate (Roads)

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Client Onboarding & New Business Team Leader

Associate (Employment)

Office Administrator

Junior Sales Associate

Transfer Agency, Associate 2

Employment Associate/Senior Associate - Cardiff

Paralegal

Account Director - 16 months FTC

Employment Law Associate

Population Management Coordinator

Assistant Consultant / Consultant, Air Quality - Cardiff

Sales Representative

Associate - Commercial Property

Pillar 2 Compliance, Senior Associate

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