Customer experience agent Work, Jobs in Cardiff, Wls (with Salaries)

Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Collections Agent
Ogi —Cardiff
- From £26,277.50 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Financial services
Quick apply
6h
Customer Service Assistant, Go.Compare - 6 Month FTC
Future Publishing —Cardiff
- £26,500 a year
- Hybrid work
- Hospitality
- Customer service
- IT
- Flexible schedule
- Referral programme
Quick apply
Customer Service Agent I
Ecolab Inc. —Caerphilly
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Flexible schedule
Aircraft Cleaning Agent - PART TIME - Bristol Airport
Swissport International AG —Bristol
- £13.53 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
10d
Customer Service Agent
Monex Group —Rogerstone
- From £12.71 an hour
- Monday to Friday
- Customer service
- Computer literacy
- English
Quick apply
3d
New Business Executive
Convey365 —Newport
- £28,000 a year
- Sales
- Customer service
- Annual leave
- Sick pay
Quick apply
Dispatch Agent (Operations) - PART TIME - Bristol Airport
Swissport International AG —Bristol
- £13.54 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
10d
Sales Progressor - Part time
Fortis —Cardiff
- £14,875 - £15,250 a year
- Part-time
- Organisational skills
- IT
- In-person
Quick apply
10d
Airside Ramp Agent - Part Time - Bristol Airport
Swissport International AG —Bristol
- £13.54 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
10d
Settlements Coordinator
Smart Metering Systems —Cardiff
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Kenfig
- Full-time
- Customer service
- English
- Administrative experience
Course Coordinator - Course Delivery
BARBRI —Cardiff
- £26,400 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Quick apply
Settlements Coordinator
SMS —Cardiff
- £0.01 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Annual leave
- Life insurance
Quick apply
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Free parking
- Paid training
Quick apply
5d
Facilities Officer
Cardiff Sixth Form College —Cardiff
- £25,500 - £26,500 a year
- Overtime
- Heavy lifting
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
6d
Shipping Customs Clerk
BAY Shipping - Part of the John Good Group —Cardiff
- £26,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
13d
Transcon Inbound Agent
Expeditors —Bristol
- Overtime
- Customer service
- Employee stock purchase plan
Quick apply
Real Estate Agent
Betterhomes —Cardiff
- English
- Communication skills
- Life insurance
Quick apply
Maintenance Officer
Cardiff Sixth Form College —Cardiff
- £33,000 - £36,000 a year
- Overtime
- Maintenance
- Programmable logic controllers
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
6d

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Visa Documentation Agent

TLScontact UK -
Cardiff

Quick apply

Job details

Permanent | Full-time
£26,436 a year

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Administrative experience
Communication skills
Time management

Full job description

Customer Service Representative

Salary – £26,426 + Travel allowance

Location – Cardiff

Working style – Office based + Varying shifts – (Monday – Sunday)

Join our vibrant, global family at TLScontact, where we collaborate with governments worldwide to facilitate seamless visa and consular services for travelers and citizens alike. With a rich history in visa processing, we're pioneers in applying our expertise to various government and citizen services, driving digital transformation and enhancing customer satisfaction.

As an international powerhouse operating across 90 countries, with 150+ visa application centres and processing millions of applications annually, we're on the lookout for passionate individuals to join our team.

Are you ready for an exciting adventure in a dynamic, international environment? Eager to be part of a diverse and inclusive team, united by our shared dedication? If so, you're in the right place!

Why Join Us?

Recognised as a Great Place to Work for two consecutive years, we're expanding our operations in London and seeking enthusiastic Customer Service Representatives to join us at our newly revamped offices in South-West London.

What You'll Do:

As a Customer Service Representative, you'll be the first point of contact for our applicants, ensuring a seamless and positive experience throughout the process. Your responsibilities will include:

Providing exceptional customer service, guiding applicants through application process.
Managing applications in accordance with established procedures.
Following an established and defined filing and administration process, guided by a computer-based system
Welcoming applicants, assisting with application completion, biometric data collection, and documentation.
Engaging with applicants to deliver outstanding service and support.
Maintaining accurate records and following administrative processes diligently.
Ensuring professionalism and a friendly demeanour at all times.

Required Skills and Experience:

Administrative proficiency with computer systems.
Strong communication and interpersonal skills.
Prior customer service experience, preferably in a client-facing role.
Ability to build rapport and maintain relationships with diverse clientele.
Attention to detail and the ability to work autonomously.
Self-motivation and reliability, with excellent time management skills.

What We Offer:

Starting salary of £26,426
Travel allowance
Generous holiday allowance, including additional leave and bank holidays.
Comprehensive benefits package, including pension, sick pay, and talent development opportunities.
Company-sponsored social events and team-building activities.
Cycle to work scheme, travel allowance.
Recognition programs, including Employee of the Month and Top Agent rewards

At TLScontact, we're proud to foster an inclusive work environment where diversity is celebrated and valued. We're committed to equal employment opportunities and pay parity, regardless of factors like race, religion, gender, or disability.

Please note that all successful applicants will be required to undergo an enhanced level Criminal Record disclosure.

Join us on our mission to redefine global visa and consular services – apply now and embark on a rewarding journey with TLScontact!

All successful applicants will need to apply for and pass a Criminal Record disclosure - enhanced level.

Under The Immigration, Asylum and Nationality Act 2006, you must have the right to work in the United Kingdom to be considered for this role.

Please find below our Privacy Notice for Recruits:

https://www.tlscontact.com/recruit-privacy-notice/

Job Types: Full-time, Permanent

Pay: £26,436.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
Referral programme
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience agent jobs in cardiff, wls

Visa Documentation Agent

Collections Agent

Customer Service Assistant, Go.Compare - 6 Month FTC

Customer Service Agent I

Aircraft Cleaning Agent - PART TIME - Bristol Airport

Customer Service Agent

New Business Executive

Dispatch Agent (Operations) - PART TIME - Bristol Airport

Sales Progressor - Part time

Airside Ramp Agent - Part Time - Bristol Airport

Settlements Coordinator

Delivery Station Liaison Agent

Course Coordinator - Course Delivery

Settlements Coordinator

Sales Agent

Facilities Officer

Shipping Customs Clerk

Transcon Inbound Agent

Real Estate Agent

Maintenance Officer

I want to receive the latest job alerts for customer experience agent in cardiff, wls

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