customer experience leader Work, Jobs in cardiff, wls (with Salaries)

Team Leader
Card Factory —Cardiff
- £13 an hour
- Leadership
Store Manager
Aldi —Cardiff
- £52,910 - £69,000 a year
- Annual leave
Assistant Store Manager
Vision Express —Cardiff
- Leadership
- School
- Annual leave
- Employee assistance programme
Store Manager
Lovisa —Cardiff
- Full-time
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Assistant Shop Manager
Bravissimo —Cardiff
- £29,055 a year
- Full-time
- Management
- Employee discount
Quick apply
General Manager
Nandos —Cardiff
- Up to £43,000 a year
- Full-time
- Hospitality
- Leadership
- Employee discount
- Referral programme
Customer Team Leader
Co-op —Cardiff
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
1d
Assistant Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Store Manager Designate
Vision Express —Cardiff
- Microsoft Excel
- Leadership
- School
- Annual leave
- Employee assistance programme
Graduate Management Trainee - Cardiff
Enterprise Mobility —Cardiff
- Full-time
- Sales
- Customer service
- Bachelor's degree
Onboarding Analyst (Weekends)
Capital On Tap —Cardiff
- £500 - £750 a week
- Weekend availability
- Financial services
Collections Officer
Capital On Tap —Cardiff
- £27,000 - £34,000 a year
- Full-time
- Financial services
- Communication skills
Customer Service & Sales Advisor
NFU Mutual —Cardiff
- £26,733 a year
- Full-time
- Customer service
- Travel
- Data entry
- Annual leave
- Employee discount
8d
Team Leader
Poundland —Cardiff
- £13.21 an hour
- Leadership
- Employee discount
2d
Store Manager
Sunglass Hut —Cardiff
- Microsoft Office
- Retail management
Key Holder Key Holder
Estee Lauder —Cardiff
- Weekend availability
- Sales
- Customer service
- Supervising experience
Deputy Store Manager
Starbucks —Cardiff
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Team Member *New Centre Opening*
Hollywoodbowlgroup —Cardiff
- £12.71 - £13.21 an hour
- Weekend availability
- Bar
- Employee discount
Operational Manager Street Scene
Vale of Glamorgan Council —Barry
- £61,183 - £67,087 a year
- Hybrid work
- Leadership
8d
Customer Accounts Representative
Admiral —Cardiff
- Organisational skills
- Banking
- Annual leave
1d

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Team Leader

Card Factory -
Cardiff

Apply Now

Job details

£13 an hour

Qualifications

Leadership

Full job description

Job Introduction

Location:

Contracted Hours Available:

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!

In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

Main Responsibilities

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

The Ideal Candidate

What we’re looking for:

Good leadership skills people want to follow—positive, proactive, and full of energy.
You're curious by nature, always learning, and eager to see the bigger picture.
You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
Step up, stay flexible, and set the tone by getting things done.
You’re fair, open to feedback, and thoughtful in how you make decisions.
You genuinely care about people, support growth, and help create a positive team vibe.

About The Company

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Apply Now

Refine Your Search

customer experience leader jobs in cardiff, wls

Team Leader

Store Manager

Assistant Store Manager

Store Manager

Assistant Shop Manager

General Manager

Customer Team Leader

Assistant Manager

Store Manager Designate

Graduate Management Trainee - Cardiff

Onboarding Analyst (Weekends)

Collections Officer

Customer Service & Sales Advisor

Team Leader

Store Manager

Key Holder Key Holder

Deputy Store Manager

Team Member New Centre Opening

Operational Manager Street Scene

Customer Accounts Representative

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