Customer experience leader Work, Jobs in Cardiff, Wls (with Salaries)

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Team Leader
Knoops —Cardiff
- £13.50 an hour
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
11d
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Short-term Temporary Team Member
NEXT —Cardiff
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
1d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Arrears Executive - Part Time
Tandem Bank —Cardiff
- £29,000 a year
- Part-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days
Estee Lauder —Cardiff
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
Team Leader
Mountain Warehouse —Cardiff
- £13.77 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Bath and Body Works Fragrance Associate
NEXT —Cardiff
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
13d
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Communication skills
- Time management
9d
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Continuous improvement
- Organisational skills
- Time management
- Referral programme
Quick apply
Multi-Site Manager – Southern Cluster (Cardiff, Bath & Camden)
My Cookie Dough —Cardiff
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- POS
- Retail management
Quick apply
Customer Service Assistant - Go.Compare
Future Publishing —Cardiff
- £26,500 a year
- Temporary
- Hybrid work
- Microsoft Word
- Computer literacy
- Referral programme
Quick apply
12d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Member Support Manager
Yonder —Cardiff
- £64,210 - £78,055 a year
- Hybrid work
- Team management
- AI
- Annual leave
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Store Manager
Lovisa —Cardiff
- Full-time
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
Customer Experience Team Leader (FTC)
Sopra Steria —Newport
- £26,972 - £29,000 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Annual leave
Executive Assistant
Hodge Bank —Cardiff
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Customer Sales Advisor
Admiral —Cardiff
- £26,300 a year
- Communication skills
- Annual leave

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customer experience leader jobs near cardiff, wls

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

INDITEX -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Succession planning
Operations management
Customer service
Payroll administration
Fashion retail
Performance management
Retail team management
Store management
Retail experience
Stock replenishment
Loss prevention
Retail management
Cash handling
Team motivation leadership
Rota coordination

Full job description

Deputy Store Manager (Maternity Cover) – Zara Cardiff

Full-Time Opportunity

At Zara, part of the Inditex Group, we are looking for a passionate and results-driven Deputy Store Manager to join our Cardiff team on a maternity cover basis.

This is a fantastic opportunity to step into a key leadership role within a fast-paced retail environment, supporting the General Manager to drive performance, lead teams, and deliver an exceptional customer experience.

The Role

As Deputy Store Manager, you will play a pivotal role in the day-to-day running of the store. You will work closely with the General Manager, Operations, Product, and CX teams to ensure seamless store operations and strong commercial results.

Key Responsibilities

Sales & Operations

Support the General Manager in delivering sales targets and store KPIs
Coordinate across Product, Operations, and Customer Experience teams
Ensure smooth store operations across floor, stockroom, and cash desks
Drive product flow, replenishment, and stock management efficiency
Maintain high standards of store presentation, organisation, and maintenance

People & Leadership

Lead, motivate, and develop the team through clear communication and coaching
Manage scheduling, productivity, and payroll processes
Support recruitment, performance management, and succession planning
Promote a positive, inclusive, and high-performing store culture

Customer Experience

Lead by example to deliver exceptional customer service
Work with the CX Manager to enhance the in-store experience
Ensure operational excellence supports customer satisfaction

Compliance & Security

Support all store security, cash handling, and loss prevention procedures
Maintain high standards of health & safety across the store

About You

We are looking for someone who is:

Experienced in managing a fast-paced retail environment
A strong people leader who inspires and develops teams
Commercially focused, with the ability to drive sales and productivity
Highly organised, adaptable, and solution-oriented
Confident in decision-making and working under pressure
Passionate about fashion, customer experience, and innovation

Why Join Zara?

At Inditex, we celebrate diversity, creativity, and opportunity. We are committed to building inclusive teams where everyone feels valued and empowered.

You’ll be joining a global brand that:

Invests in your development and progression
Encourages innovation and fresh thinking
Champions sustainability and responsible retail

INDINDITEXSM

Quick apply

Refine Your Search

customer experience leader jobs in cardiff, wls

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Team Leader

Customer Service Team Member - Part Time Evenings

Short-term Temporary Team Member

Assistant Store Manager

Arrears Executive - Part Time

Bobbi Brown - Boots Cardiff - Counter Lead - 22.5hrs / 3 days

Team Leader

Bath and Body Works Fragrance Associate

Customer Experience Specialist

Customer Subscriptions Associate

Multi-Site Manager – Southern Cluster (Cardiff, Bath & Camden)

Customer Service Assistant - Go.Compare

Recruitment Partner (entry/graduate level)

Senior Member Support Manager

Administrative Assistant

Store Manager

Customer Experience Team Leader (FTC)

Executive Assistant

Customer Sales Advisor

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Deputy Store Manager (Maternity Cover) – Zara Cardiff

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Why Join Zara?

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